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blue snapshot issue
Posted: 05 Feb 2009 21:47
by max4260
hi
i working of the current release and trying to take screenshots of a video capture device. any time i watch the device it looks alright, but when i take a snapshot all the colors are messed up. people seem to be blue, blue seems to be black.
anyone have any thoughts?
Re: blue snapshot issue
Posted: 06 Feb 2009 18:31
by VLC_help
So chroma values are wrong on snapshots? Happens both with JPG and PNG captures?
Re: blue snapshot issue
Posted: 09 Feb 2009 15:19
by max4260
sorry for the late post. no internet over the weekend
thats correct. i will post a printscreen and a snapshot to give you an example.
Re: blue snapshot issue
Posted: 09 Feb 2009 15:37
by max4260
photobucket.com/vlcblue
i have been using this for a while. im using windows task scheduler to use the CMD line to take a screenshot every 5 min. for the first month or so it worked great, it still does but now as you can see the screenshots have the blue hues all messed up. i dont think i updated anything on the pc to cause this issue.
(i dont even log into it. i didnt update vlc player (unless it did that automaticaly) didnt update directx or any drivers for sure.)
anyways, thanks for the reply again and the help!
Re: blue snapshot issue
Posted: 09 Feb 2009 16:38
by VLC_help
VLC doesn't update itself automatically. And drivers shouldn't change snapshot colors. Does removing %appdata%\vlc folder help?
Re: blue snapshot issue
Posted: 09 Feb 2009 17:10
by max4260
so if i deleted the correct VLC folder (c:\program files\videolan\vlc\sdk\include\vlc) it did not help. same type of issue.
Re: blue snapshot issue
Posted: 10 Feb 2009 15:46
by VLC_help
Wrong folder. Press winkey+r and type %appdata%\vlc to Open field and press OK.
Re: blue snapshot issue
Posted: 10 Feb 2009 16:27
by max4260
thanks for the help, but thats not a fix. it had me do the inital setup when i ran the program again and is doing the same thing.
Re: blue snapshot issue
Posted: 10 Feb 2009 16:47
by Arite
Try disabling overlay and try a video. If that doesn't help try changing the video output module (and restart VLC after changing the output module, then try a video):
http://wiki.videolan.org/WindowsFAQ#Why ... _output.3F
Arite.
Re: blue snapshot issue
Posted: 10 Feb 2009 16:56
by max4260
i tried all the windows outputs and it was doing the same thing on all of them. i even deleted app data after each output option (made sure the settings were correct before testing).
thanks for the help tho. i really appreciate it

Re: blue snapshot issue
Posted: 10 Feb 2009 17:14
by Arite
i tried all the windows outputs and it was doing the same thing on all of them. i even deleted app data after each output option (made sure the settings were correct before testing).
Do you mean before you tested a new output module? Otherwise each time you would just reset it to the Default (DirectX probably). And after making the changes to need to close/reopen VLC.
You could also try e.g. JPG snapshot images (should appear the same though). So does this only occur for the DirectShow device?
Arite.
Re: blue snapshot issue
Posted: 10 Feb 2009 18:02
by max4260
actualy if i open an FLV file it playes blue blut the snapshots have normal coloring. now im really confused
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Re: blue snapshot issue
Posted: 10 Feb 2009 20:26
by max4260
oh, and i did the reset after i did the test

Re: blue snapshot issue
Posted: 10 Feb 2009 21:59
by Arite
Well the blue tint still sounds like some sort of driver issue. If the colours are reversed for FLV file, how about e.g. a XviD AVI file or something different?
Arite.
Re: blue snapshot issue
Posted: 10 Feb 2009 23:55
by max4260
it treats other video formats the same.
just to recap:
reset the appdata
changed accelerated video out
change output video
try watching other video formats
issue:
anything format sotred on the pc shows blue, snapshots look normal
anything from the capture card shows normal, snapshots look blue
thanks again!

Re: blue snapshot issue
Posted: 11 Feb 2009 16:45
by VLC_help
Snapshots come from decoded video. So video output module doesn't affect to those. You might want to try 1.0.0 builds to see if the problem still exists.
viewtopic.php?f=14&t=55755
Re: blue snapshot issue
Posted: 12 Feb 2009 18:20
by max4260
just updated to 1.0.0-git via the .exe installer. when playing a file i still get the same issue (plays blue, snapshots are normal color) but when i try to open my capture card using the same settings that worked before upgrade i get this error:
Capturing failed:
VLC cannot use the device """", because its type is not supported.
Capturing failed:
VLC cannot use the device """", because its type is not supported.
Your input can't be opened:
VLC is unable to open the MRL 'dshow://'. Check the log for details.
Re: blue snapshot issue
Posted: 13 Feb 2009 17:53
by VLC_help
Capturing error is because QT4 interface doesn't parse device names properly. It should work better if you start the playback from command-line.
Re: blue snapshot issue
Posted: 13 Feb 2009 20:38
by max4260
i tried the command line and am still getting the same issue (shows fine, but gives blue snapshots)
Re: blue snapshot issue
Posted: 14 Feb 2009 14:40
by VLC_help
Re: blue snapshot issue
Posted: 16 Feb 2009 18:51
by max4260
clonind does not fix the issue. i am also having an issue with downgrading from the 1.0.0-git version. i have tried installing the 9.8a and 9.6 versions without luck .i uninstall, delete everything in the registry, restart and install version 9.8a and in the about section of the program it says version 1.0.0-git and gives me the same error when trying to use the capture card:
Capturing failed:
VLC cannot use the device """", because its type is not supported.
Capturing failed:
VLC cannot use the device """", because its type is not supported.
Your input can't be opened:
VLC is unable to open the MRL 'dshow://'. Check the log for details.
Re: blue snapshot issue
Posted: 17 Feb 2009 15:14
by VLC_help
Cleaning registry or reinstalling VLC doesn't help. Did you try the colorspace change trick?
Re: blue snapshot issue
Posted: 19 Feb 2009 16:07
by max4260
alright, so i finaly got it downgraded to version 0.9.8a
using the visual interface i opened up the captrue card and something odd happened. the issue has not reversed.
OLD PROBLEM:
capture card- played fine, took blue snapshots.
video file- played blue, took normal snapshots
CURRENT PROBLEM:
cpature card- plays blue, takes normal snapshots.
video file- plays fine, takes blue snapshots.
trying the color space trick does not change anything, and i cant seem to figure out what changed to make the issues flip flop.
thanks so much for the help. this codec color stuff is way beyond me.

Re: blue snapshot issue
Posted: 27 Feb 2009 15:20
by max4260
well, the screenshots are in smurf land once again. nothing has changed on the PC to cause this, i just noticed that they had changed.
i tried the colorspace trick again but to no avail.
any thoughts?
Re: blue snapshot issue
Posted: 28 Feb 2009 15:21
by VLC_help
It seems that there is some sort of colorspace issue in VLC. Hopefully it will be fixed in future.