The VideoLAN Forums

I have Windows 7 and transferred some videos from my Android phone but can't read them. Any idea what to do (apart from buying a more recent PC...)

thanks for any pointers

What is your hardware, especially CPU and GPU ?

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com or on Justpaste.it if it's too long.
Also upload a short sample of your original problematic file to WeTransfer.com or Disroot.org and then post the link to the file here.
https://wetransfer.com
https://upload.disroot.org

If needed cut it with DGsplit and read here about how to do it:
https://forum.videolan.org/viewtopic.ph ... 35#p193335
200 MB max should be enough but a full complete short file is better.

Thank you.
I did this but where is the log? All I saw was the status bar ran from left to right and nothing happened
thanks

Intel i5-3450 and AMD Radeon HD-7570

Other MP4 play fine and some from the same Android source work

You open the messages window from the menu Tools -> Messages before you start the playback,
At the bottom of this window you set Verbosity to 2,
You keep the messages window open during the whole process and then you play your file,
Once done you can save the messages log with the Save As button and/or copy and paste it on Pastebin.com or on Justpaste.it .

We also need a sample file, read my previous post again.

https://upload.disroot.org/r/qAKX67Su#Q ... UDjhGetSA=

thanks!!

This file is broken, both the video and audio streams:

Video: AVC General compliance : Bitstream parsing ran out of data to read before the end of the syntax was reached, most probably the bitstream is malformed (frame [0..76], time [-00:00:00.034..00:00:02.534], offset [0xF2940..0x6298E6])

Audio: AAC General compliance : Bitstream parsing ran out of data to read before the end of the syntax was reached, most probably the bitstream is malformed (frame [0..2]+[4..6]+[8..12]+[14..15]+[17..20]+[22..24]+[26..34]+36+38+[40..44]+[47..51]+[56..65]+68+[70..73]+[75..81]+[83..87]+[89..91]+[93..95]+97+99+[101..115]+117, time [-00:00:00.024..00:00:00.024]+[00:00:00.066..00:00:00.109]+[00:00:00.152..00:00:00.237]+[00:00:00.280..00:00:00.301]+[00:00:00.344..00:00:00.408]+[00:00:00.450..00:00:00.493]+[00:00:00.536..00:00:00.706]+00:00:00.749+00:00:00.792+[00:00:00.834..00:00:00.920]+[00:00:00.984..00:00:01.069]+[00:00:01.176..00:00:01.368]+00:00:01.432+[00:00:01.474..00:00:01.538]+[00:00:01.581..00:00:01.709]+[00:00:01.752..00:00:01.837]+[00:00:01.880..00:00:01.922]+[00:00:01.965..00:00:02.008]+00:00:02.050+00:00:02.093+[00:00:02.136..00:00:02.434]+00:00:02.477, offset [0x30F37E..0x30F493]+[0x30FC7D..0x30FF28]+[0x3101DA..0x30FE10]+[0x310A08..0x310528]+[0x310A34..0x311198]+[0x31146B..0x3110C3]+[0x3119D4..0x31247E]+0x3122C9+0x3129DB+[0x312C7E..0x3131DB]+[0x3135DB..0x514D12]+[0x514E5A..0x515FC4]+0x515A6A+[0x516667..0x516A67]+[0x516D12..0x517512]+[0x51718F..0x517D12]+[0x517FC4..0x518267]+[0x518512..0x517E6A]+0x518A67+0x518D12+[0x518FEC..0x51A239]+0x519E94)


Maybe because it's very short (2.601 s) ?
Anyway, no player I've tried could play it.

I tried with e longer file and it is the same but I tried another file and sent it by Gmail. It promptly said it could not preview the file and asked if I wanted to download - which I did. The when I tried to read it I had a choice of video players, including VLC and Window Media player, both of which worked perfectly.!
I can't do this with bigger files due to email size restrictions
Go figure..

We need a longer non working sample file.

Here's a bigger one

https://upload.disroot.org/r/hYLFsCyK#+ ... 88rohRBVU=

thanks

This file is broken as well:

Video: AVC General compliance : Bitstream parsing ran out of data to read before the end of the syntax was reached, most probably the bitstream is malformed (frame [0..302], time [-00:00:00.044..00:00:10.178], offset [0xEE108..0x1589D7B])

Audio: AAC General compliance : Bitstream parsing ran out of data to read before the end of the syntax was reached, most probably the bitstream is malformed (frame [1..3]+[5..8]+[11..13]+[15..27]+[29..33]+[36..39]+[41..42]+[45..46]+[48..53]+[56..59]+61+63+[65..68]+[70..71]+[73..78]+[80..83]+[85..86]+[88..94]+96+[98..99]+101+[104..105]+[107..110]+[113..118]+122+[124..129], time [00:00:00.000..00:00:00.043]+[00:00:00.085..00:00:00.149]+[00:00:00.213..00:00:00.256]+[00:00:00.299..00:00:00.555]+[00:00:00.597..00:00:00.683]+[00:00:00.747..00:00:00.811]+[00:00:00.853..00:00:00.875]+[00:00:00.939..00:00:00.960]+[00:00:01.003..00:00:01.109]+[00:00:01.173..00:00:01.237]+00:00:01.280+00:00:01.323+[00:00:01.365..00:00:01.429]+[00:00:01.472..00:00:01.493]+[00:00:01.536..00:00:01.643]+[00:00:01.685..00:00:01.749]+[00:00:01.792..00:00:01.813]+[00:00:01.856..00:00:01.984]+00:00:02.027+[00:00:02.069..00:00:02.091]+00:00:02.133+[00:00:02.197..00:00:02.219]+[00:00:02.261..00:00:02.325]+[00:00:02.389..00:00:02.496]+00:00:02.581+[00:00:02.624..00:00:02.731], offset [0x310ACC..0x310C56]+[0x3110F8..0x311208]+[0x31170B..0x3119C3]+[0x3113E5..0x312C3E]+[0x312EB2..0x313422]+[0x313781..0x313B6D]+[0x313E4F..0x313FAD]+[0x3143D0..0x314525]+[0x3147FD..0x5145AE]+[0x5148DE..0x514D6F]+0x515009+0x514C02+[0x5155F8..0x5159A9]+[0x51537A..0x51548D]+[0x51599B..0x5166FC]+[0x5169B5..0x516DB5]+[0x516AE7..0x517205]+[0x51743E..0x517C58]+0x7230A7+[0x72395C..0x723ABF]+0x723C3C+[0x7241B7..0x7242AB]+[0x724598..0x7249B2]+[0x724D9C..0x725445]+0x72599D+[0x725C6F..0x72638F])

Thanks very much for your efforts. I use a Xiaomi Redmi 12 phone so I will take this up with Xiaomi
all the best