Video file with HEVC/H.265 codec played with audio and no video

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BellUomo
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Posts: 3
Joined: 30 Jun 2024 07:51
VLC version: 3.0.21
Operating System: Windows

Video file with HEVC/H.265 codec played with audio and no video

Postby BellUomo » 04 Jul 2024 14:32

I recorded a video file with HEVC/H.265 codec.
This file is played with audio and no video.
I have the 3.0.21 Vetinari version installed on Windows 10 pro.
Which solution is it to my issue ?
Thank you.
TV LG 43UM7450PLA + Decoder Telesystem Ultra 4K.
TV LG 32LS570S + Decoder Telesystem 6822 PRO.

Lotesdelere
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Joined: 08 Sep 2006 04:39
Location: Europe

Re: Video file with HEVC/H.265 codec played with audio and no video

Postby Lotesdelere » 05 Jul 2024 13:28

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, keep the messages window open during the whole process and then paste the full resulting log here or on Pastebin.com or on Justpaste.it if it's too long.

Also upload a short sample of your original problematic file to WeTransfer.com or Disroot.org and then post the link to the file here.
https://wetransfer.com
https://upload.disroot.org


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