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Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 25 May 2024 16:11
by video45
I have a new external drive DVD drive. On some dvds I get just a blank grey screen for the menu or I get large grey horizontal lines and artifacts going through the menu and the whole movie. I play the dvds in other players and they work fine, no grey lines. Below is the report.

Below is the log for the grey menu
https://justpaste.it/g363b

Below is the log for the grey horizontal lines
https://justpaste.it/by198

Re: Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 27 May 2024 14:09
by Lotesdelere
Intel graphics card:

Code: Select all

avcodec info: Using D3D11VA (Intel(R) UHD Graphics 605, vendor 8086(Intel), device 3184, revision 3) for hardware decoding

Try another video output module:
http://wiki.videolan.org/WindowsFAQ-2.0 ... _output.3F

Re: Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 28 May 2024 03:16
by video45
Still the same issue. Grey large hoizontal lines, glitches and artifacts

Tried OpenGL and DirectX3D11
Below is report from when using Open GL
https://justpaste.it/do4f2

Report from DirectX3D11
https://justpaste.it/bpjee

Re: Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 28 May 2024 13:50
by Lotesdelere
Your log with OpenGL doesn't show any OpenGL use at all.
Not to mention dozens and dozens of lines like these ones:

Code: Select all

main warning: picture is too late to be displayed (missing 177 ms) main warning: picture is too late to be displayed (missing 144 ms) main warning: picture is too late to be displayed (missing 110 ms) main warning: picture is too late to be displayed (missing 60 ms) main warning: picture is too late to be displayed (missing 27 ms) main debug: picture might be displayed late (missing 7 ms) main warning: picture is too late to be displayed (missing 37 ms) main warning: picture is too late to be displayed (missing 47 ms)

It might be a bug with your video drivers and/or your system.

Re: Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 28 May 2024 20:31
by video45
Updated the graphics driver and still getting same issue

Below is the report from the computer that has the issue
https://justpaste.it/bu3wu

The log below is from a computer that plays the DVD with no issues.
https://justpaste.it/eiof0

Re: Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 29 May 2024 09:47
by Lotesdelere
Does it work better if you disable hardware acceleration ?

Re: Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 29 May 2024 20:56
by video45
Nope it does not. Can I send a screen shot of what the issue looks like.

Re: Grey Horizontal Lines Throughout Menu and Whole DVD

Posted: 30 May 2024 12:27
by Lotesdelere
Well, if it works on one computer but not on another one then it's related to the computer and not to VLC.