Wrong display of several videos H.265

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
Bryce666
New Cone
New Cone
Posts: 5
Joined: 26 Dec 2017 15:51

Wrong display of several videos H.265

Postby Bryce666 » 06 Feb 2024 22:08

Good morning,
I haven’t been able to play videos in this format for a year. They appear highly pixelated, dark and with a green predominant that covers large parts of the screen. In short, the video stream is not correctly decoded.

Here is the technical information of the video feed:

Codec : MPEG-H Part2/HEVC (H.265) (hevc)
1920x1024 @ 23,976215 fps
Decoded format : Planar 4:2:0 YUV 10-bit LE
Orientation : top-left
Primary colors: ITU-R BT.709
Chrominance: Left

Image
Image

unidan
Developer
Developer
Posts: 1493
Joined: 25 Mar 2018 01:00

Re: Wrong display of several videos H.265

Postby unidan » 07 Feb 2024 11:18

Hi, do you have sample files that you can share? Can you also post logs?

One of the possibility is that your machine is too slow at decoding it because it uses CPU decoding, and the decoder will drop frames (and potentially corrupt the ones after) if it's too slow.

Bryce666
New Cone
New Cone
Posts: 5
Joined: 26 Dec 2017 15:51

Re: Wrong display of several videos H.265

Postby Bryce666 » 07 Feb 2024 13:43

Good morning,

My computers seem to have a lot of power to decode these streams and even more important ones.

I send you the characteristics of my main machine as well as video files and VLC logs in private message.

Here is the log that only displays errors (I send you the most complete with warnings in private) :

Code: Select all

chain error: Too high level of recursion (3) main error: Failed to create video converter chain error: Too high level of recursion (3) main error: Failed to create video converter chain error: Too high level of recursion (3) main error: Failed to create video converter chain error: Too high level of recursion (3) ... main error: Failed to create video converter chain error: Too high level of recursion (3) main error: Failed to create video converter main error: Failed to create video converter main error: Failed to create video converter main error: Failed to compensate for the format changes, removing all filters chain error: Too high level of recursion (3) main error: Failed to create video converter ... main error: Failed to create video converter chain error: Too high level of recursion (3) main error: Failed to create video converter chain error: Too high level of recursion (3) main error: Failed to create video converter main error: Failed to create video converter main error: Failed to create video converter main error: Failed to compensate for the format changes, removing all filters d3d11va error: FindVideoServiceConversion failed direct3d11 error: SetThumbNailClip failed: 0x800706f4 chain error: Too high level of recursion (3) main error: Failed to create video converter dxva2 error: FindVideoServiceConversion failed chain error: Too high level of recursion (3) main error: Failed to create video converter ... chain error: Too high level of recursion (3) main error: Failed to create video converter main error: Failed to create video converter main error: Failed to create video converter main error: Failed to compensate for the format changes, removing all filters direct3d11 error: SetThumbNailClip failed: 0x800706f4 direct3d11 error: SetThumbNailClip failed: 0x800706f4
Best regards

Lotesdelere
Cone Master
Cone Master
Posts: 10008
Joined: 08 Sep 2006 04:39
Location: Europe

Re: Wrong display of several videos H.265

Postby Lotesdelere » 07 Feb 2024 15:49

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com or on Justpaste.it if it's too long.

Also upload a short sample of your original problematic file to WeTransfer.com or Disroot.org and then post the link to the file here.
https://wetransfer.com
https://upload.disroot.org

Bryce666
New Cone
New Cone
Posts: 5
Joined: 26 Dec 2017 15:51

Re: Wrong display of several videos H.265

Postby Bryce666 » 07 Feb 2024 17:10

Please open Tools -> Messages (set Verbosity to 2) ...
Also upload a short sample of your original problematic file ...
Good morning,

The VLC log:
https://jpst.it/3A1ul

A part of the video for show the problem:
https://upload.disroot.org/r/obaZMy9c#6 ... a5goePCD0=

Cordialy

unidan
Developer
Developer
Posts: 1493
Joined: 25 Mar 2018 01:00

Re: Wrong display of several videos H.265

Postby unidan » 07 Feb 2024 19:59

Hi, you have the motionblur video filter enabled, which will trigger CPU download and reconversion. This is ultra expensive and probably explains why you get this. It should already take a long time to start (~2s)!

Relevant log:

Code: Select all

main debug: Adding 'motionblur' as interactive
Can you try disabling it? Sorry I don't have any visual procedure ready, but you can at least try to reset preferences if you don't find how there: https://docs.videolan.me/vlc-user/deskt ... references

Bryce666
New Cone
New Cone
Posts: 5
Joined: 26 Dec 2017 15:51

Re: Wrong display of several videos H.265

Postby Bryce666 » 07 Feb 2024 20:37

Hi, you have the motionblur video filter enabled, (...)
Can you try disabling it?
Hooo YES !
Motionblur was the problem. I don’t know why it was activated on my machines but without it the problem is solved!
Bravo unidan, you’re great.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 85 guests