VLC 3.0.20 crashes on Win10 Intel HD 520

[magy357]

Laptop Dell Latitude e7270.
VLC works very well under Windows 7, didn't have any issues.
But once I must reinstalled OS to Win10 (all drivers are correct and up to date), I cannot play almost any longer/higher resolution video/movie without crashing player. No matter which option I choose in Tools/Preferences/Video/Output, it either doesn't work at all, or VLS crashes soon or later. Sometimes it stuck into green screen, sometimes only picture freeze but sound and subtitles still going. Rewind, skip or Stop and play movie doesn't help, I must fully close player and sometimes even kill hidden running app via Task manager. It's so frustrating!
I spent hours with trying and playing with settings, but no luck. Any idea?
Thnx!

[Lotesdelere]

Reset the preferences (the manual way) and try again:
https://wiki.videolan.org/VSG:ResetPrefs

[magy357]

I tried that. Not helped

[Lotesdelere]

Then it's a driver issue. Check this thread where you may find some valuable information:
https://forum.doom9.org/showthread.php?t=176013

[magy357]

Then it's a driver issue. Check this thread where you may find some valuable information:
https://forum.doom9.org/showthread.php?t=176013

that link wasn't very helpful anyway. I tried all possible ways until lost my patience.
The problem now is solved - I uninstalled VLC and I'm using mpv player. After two days of using and trying to play everything I get used to with VLC, no crashes, no freezing pictures, no any issues.

[Lotesdelere]

You may have troubles when using D3D11 because AFAIK an out of the box MPV is using D3D9 video acceleration on Windows.
You can set VLC to use DXVA2:
Tools -> Preferences -> Video
Output = Direct3D9

Tools -> Preferences -> Input/Codecs
Hardware accelerated decoding = DXVA 2.0

Then save, exit and restart VLC.

[reamiado]

I opened a new account, just to post, that the first of the last two recommendations worked for me! I followed these steps:

You may have troubles when using D3D11 because AFAIK an out of the box MPV is using D3D9 video acceleration on Windows.
You can set VLC to use DXVA2:
Tools -> Preferences -> Video
Output = Direct3D9

And now my video doesn't stop anymore, sometimes there is a green screen and I coudn't find the second tip, but it's so much better now already, thank you!