The VideoLAN Forums

Posted: **06 Jan 2024 22:15**

Hello,
Firstly I want to thank you for your player I'm using for dozens of years without any noticeable bug!

However I was using a version of VLC < 3.0.20 (I think) and from one day to the other VLC has started to crash at launch systematically.
I uninstalled it and installed the new version 3.0.20 but same result.
I'm sorry I can't recall the error message and afterwards I deleted my AppData VLC folder and then VLC stopped printing me an error message.
The launcher is just doing nothing now...
I've tried the last 4.0 nightly build but same result with nothing happening...

Environment: Win 11 23H2 up-to-date with update KB5033375.

I'm attaching the dump of I've found before the cache deletion.

To help you, we need messages, to completely understand what your problems is.

From windows command line or linux or macos terminal, launch vlc with options -vv and --logfile=file

Windows example: vlc.exe -vv --logfile=c:\vlclog.txt
Linux example: vlc -vv --logfile=vlclog.txt, or vlc -vv 2>&1 > logfile.txt

Then paste the full resulting log here between [code]and[/code] (or use Pastebin.com if it's too long)

Also don't forget to name your Operating System and provide the VLC media player version.

https://u.pcloud.link/publink/show?code ... F9kmlDXLP7[/logfile]

Thank you for your support.

Posted: **06 Jan 2024 22:22**

When doing this: "Windows example: vlc.exe -vv --logfile=c:\vlclog.txt"
I've got the same result: nothing happens and no logfile is generated, no trace is being printed in terminal

Posted: **08 Jan 2024 14:15**

Reset the preferences (the manual way) and try again:
https://wiki.videolan.org/VSG:ResetPrefs

Posted: **08 Jan 2024 14:35**

I did it already.

But actually with another (another) reboot my VLC 4.0 is now working fine it seems.

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