crash immediately upon attempting to play an audio CD

[Jim S]

I turned on logging and only an empty file is generated.

The Windows crash-report dialog comes up, none such from VLC.

Other programs play discs correctly.

I haven't tried playing CDs on my computer for quite a while. I just updated VLC to the latest version.

Unlike many other people, I am *not* having any issues playing any other media type. (I haven't tried a DVD disc yet.)

I have an up-to-date Windows 10 running on a 12th-gen Intel chip with an nvidia graphics card.

[Lotesdelere]

Works for me with VLC 3.0.19.

Menu Media -> Open Disc
Then make sure to tick the correct disc option (Audio CD) in the Disc Selection and the correct drive letter in Disc Device.

[Jim S]

I tried again today to generate a logfile, this time from the command line. This is what happens. (I'll include only the part from where it starts to try to play the disc.)

main: playlist is empty
main debug: nothing to play
main debug: processing request item: cdda:///E:/, node: Playlist, skip: 0
main debug: rebuilding array of current - root Playlist
main debug: rebuild done - 1 items, index 0
main debug: starting playback of new item
main debug: resyncing on cdda:///E:/
main debug: cdda:///E:/ is at 0
main debug: creating new input thread
main debug: Creating an input for 'cdda:///E:/'
main debug: requesting art for new input thread
main debug: looking for meta fetcher module matching "any": 1 candidates
main debug: using timeshift granularity of 50 MiB
main debug: using timeshift path: C:\Users\James\AppData\Local\Temp
main debug: `cdda:///E:/' gives access `cdda' demux `any' path `/E:/'
main debug: creating demux: access='cdda' demux='any' location='/E:/' file='E:\'
main debug: looking for access_demux module matching "cdda": 15 candidates
lua debug: Trying Lua scripts in C:\Users\James\AppData\Roaming\vlc\lua\meta\fetcher
lua debug: Trying Lua scripts in c:\Program Files (x86)\VideoLAN\VLC\lua\meta\fetcher
main debug: no meta fetcher modules matched
main debug: looking for art finder module matching "any": 2 candidates
cdda debug: using winNT/2K/XP ioctl layer
lua debug: Trying Lua scripts in C:\Users\James\AppData\Roaming\vlc\lua\meta\art
lua debug: Trying Lua scripts in c:\Program Files (x86)\VideoLAN\VLC\lua\meta\art
lua debug: Trying Lua playlist script c:\Program Files (x86)\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac
main debug: no access_demux modules matched
main debug: creating access: cdda:///E:/
main debug: (path: E:\)
main debug: looking for access module matching "cdd

And that's it! As you can see, it crashes in the middle of writing the log entry. I get the Windows crash reporter box, *not* any VLC crash reporter box.

Curiously, one time only, it *did* play the disc flawlessly. But every subsequent attempt resulted in a crash.

[Jim S]

More curious behavior:

I tried setting the video output to OpenGL as suggested in another thread where VLC was crashing upon playing *any* media (even though I had no such problem). This time, if I insert a CD and let Windows automatically launch VLC, the CD plays. If I close VLC, and then start it again myself, I get a *VLC* crash dialog, as if the program hadn't exited despite closing the window. Subsequently, starting VLC manually again and trying to play a CD immediately crashes with the *Windows* crash dialog.

[Lotesdelere]

Please all, tell us what is your hardware, especially CPU and GPU.

Also run VLC from the command prompt with this command line for creating a log file:

Code: Select all

C:\path\to\vlc\vlc.exe --extraintf=logger --verbose=2 --logfile=C:\temp\vlc.log --logmode=text --file-logging

and then paste the full resulting log here or on Pastebin.com or on Justpaste.it if it's too long.

The destination folder must already exist and make sure that you have full access rights to it.

[Jim S]

Intel Core i7-12700F CPU, NVidia GeForce GTX 960 GPU.

I got it to not crash *once* by disabling metadata access. After that, every other attempt still crashes, exactly as described in my last message.

Here's the log without disabling metadata:
https://justpaste.it/d0dp3

It ends abruptly, as I get the Windows crash box, not the VLC crash box.

[Lotesdelere]

Strange, I haven't seen anything special in this log.
Please, can you try with this nightly build ? :
https://artifacts.videolan.org/vlc-3.0/ ... 1019-0220/

[Jim S]

The new build works fine.

I made an embarassing discovery after installing it -- I had been running the 32-bit version previously. I discovered this because the 64-bit version installed into a different folder. Still, the 32-bit version was updated to 3.0.19, and there's no reason a 32-bit program shouldn't run on a 64-bit OS, is there?

[Lotesdelere]

No reason, both x86 and x64 versions should run on a 64-bit machine.

[Grendizer]

I had a similar experience on PC1 with VLC 32 on Win 64: crash. Tried again on PC2 with VLC 64 on Win 64: no crash. On PC1 uninstalled VLC32, installed VLC64, played the CD : no crash.

[Lotesdelere]

Please, explain me why you want to use a 32-bit version on a 64-bit machine.