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Can't change color of subtitles

Posted: 04 Jul 2022 11:09
by Pavel_47
Hello,
The option that specifies the subtitle color does not work.
Regardless of the color specified (orange in my case), subtitles are always WHITE.
Image
Is it a bug ?
Sincerely,
Pavel.

Re: Can't change color of subtitles

Posted: 04 Jul 2022 13:14
by Lotesdelere

Re: Can't change color of subtitles

Posted: 04 Jul 2022 14:57
by Pavel_47
Changing font also works after you exit and restart VLC, but not on the fly.
In my case it doesn't work - whatever color I specify the color of subtitles is always white.
BTW, changing font works well.

Re: Can't change color of subtitles

Posted: 05 Jul 2022 10:09
by Lotesdelere
I've found another report saying the same thing:
https://forum.videolan.org/viewtopic.php?f=14&t=158211

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.

Also upload a short sample of your original problematic file to Zippyshare.com or to WeTransfer.com and then post the link to the file here.
https://www.zippyshare.com
https://wetransfer.com

If needed cut it with DGsplit and read here about how to do it:
https://forum.videolan.org/viewtopic.ph ... 35#p193335
200 MB max should be enough.

Re: Can't change color of subtitles

Posted: 05 Jul 2022 10:32
by Pavel_47
I've found another report saying the same thing:
https://forum.videolan.org/viewtopic.php?f=14&t=158211
Yes, this corresponds to my case.
Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.
Where can I find log file location ?

Re: Can't change color of subtitles

Posted: 05 Jul 2022 10:39
by Lotesdelere
Where you decide to save it.

Re: Can't change color of subtitles

Posted: 05 Jul 2022 10:45
by Pavel_47
Well, the video is playing now.
What should I do to save log ...or should I wait until the end when I'm asked to save it?

Re: Can't change color of subtitles

Posted: 05 Jul 2022 11:24
by Pavel_47
Playing video terminated.
How to save log ?

Re: Can't change color of subtitles

Posted: 05 Jul 2022 15:28
by Lotesdelere
How to save log ?

Image

Re: Can't change color of subtitles

Posted: 06 Jul 2022 11:59
by Pavel_47
Here it is:
https://pastebin.com/LLWCzFcy

Here is a screenshot that shows the subtitles are white while I specified the color orange:
Image

Re: Can't change color of subtitles

Posted: 06 Jul 2022 13:52
by Lotesdelere
This is not the full log. We want the full log from the very beginning to the very end.
And I also asked for a sample file.

Re: Can't change color of subtitles

Posted: 06 Jul 2022 14:35
by Pavel_47
I proceed to save once the video playback is finished.
Here is link to file:
https://drive.google.com/file/d/1v94y6V ... sp=sharing

Re: Can't change color of subtitles

Posted: 06 Jul 2022 20:39
by Lotesdelere
OK, I can reproduce the issue while I can change the colors of subtitles with other players.

Code: Select all

Format : Timed Text Muxing mode : sbtl Codec ID : tx3g Language : French Default : Yes Forced : No

However with VLC I can change the color of external SRT subtitles.

You should create a new ticket on the VLC Trac with your above report, the link to your sample file and the link to this thread:
https://code.videolan.org/videolan/vlc/-/issues

Re: Can't change color of subtitles

Posted: 07 Jul 2022 10:39
by Pavel_47
It's done. Thanks

Re: Can't change color of subtitles

Posted: 07 Jul 2022 18:58
by Lotesdelere
It's done but you haven't mentioned the link to your sample file in the bug report, neither the link to this thread.
Please do it.

Re: Can't change color of subtitles

Posted: 08 Jul 2022 09:46
by Pavel_47
Done.

Re: Can't change color of subtitles

Posted: 12 Jul 2022 10:35
by Pavel_47
I've just received notification that someone did something on issue, but I couldn't access the issue: the page suddenly required "two-factor authentication" ... some QR code is shown on the page.
I scanned the code, but nothing hapenned.
What should I do ?

Re: Can't change color of subtitles

Posted: 13 Jul 2022 09:47
by Lotesdelere
Your ticket is here:
https://code.videolan.org/videolan/vlc/-/issues/27122

There were just some comments being added.

And yes, the two-factor authentication requirement is annoying as hell when we just want to help.
They said they are trying to find a better option, but that was one year ago already:
https://forum.videolan.org/viewtopic.ph ... 28#p518628

Still counting...

Re: Can't change color of subtitles

Posted: 18 Jul 2022 09:57
by InTheWings
Your ticket is here:
https://code.videolan.org/videolan/vlc/-/issues/27122

There were just some comments being added.

And yes, the two-factor authentication requirement is annoying as hell when we just want to help.
They said they are trying to find a better option, but that was one year ago already:
https://forum.videolan.org/viewtopic.ph ... 28#p518628

Still counting...
2FA totally blocks delayed spam accounts as they don't spend time registering and tracking it.
Unless you're willing to review, daily, all the accounts changes that's not going off for now.
I'm already cleaning 50+ instant spam account each day. I still need to write a SFS plugin to RBL block those ones, like here.

Re: Can't change color of subtitles

Posted: 18 Jul 2022 10:16
by Pavel_47
Can someone clarify: can I see the issue thread I created or NOT.
Thanks.

Re: Can't change color of subtitles

Posted: 18 Jul 2022 10:59
by Lotesdelere
Can someone clarify: can I see the issue thread I created or NOT.

I can see your issue ticket without logging in here:
https://code.videolan.org/videolan/vlc/-/issues/27122

Re: Can't change color of subtitles

Posted: 18 Jul 2022 11:09
by Pavel_47
Here is what I see when I click on the link:
Image

Re: Can't change color of subtitles

Posted: 18 Jul 2022 11:12
by Lotesdelere
Looks like you're trying to log in.
Clear your browser cache and cookies and you should be able to see the page.

Re: Can't change color of subtitles

Posted: 18 Jul 2022 11:24
by Pavel_47
Ok, I could access it. Thanks.
Apparently there are no solutions, at least for the moment.

Re: Can't change color of subtitles

Posted: 18 Jul 2022 14:19
by Pavel_47
Well ... I can access to thread, but can't answer.
When I login, the page with QR code appears.
So for the moment I can see messages on the thread, but can't write, correct ?