Can't change color of subtitles

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Pavel_47
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Can't change color of subtitles

Postby Pavel_47 » 04 Jul 2022 11:09

Hello,
The option that specifies the subtitle color does not work.
Regardless of the color specified (orange in my case), subtitles are always WHITE.
Image
Is it a bug ?
Sincerely,
Pavel.

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Re: Can't change color of subtitles

Postby Lotesdelere » 04 Jul 2022 13:14


Pavel_47
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Re: Can't change color of subtitles

Postby Pavel_47 » 04 Jul 2022 14:57

Changing font also works after you exit and restart VLC, but not on the fly.
In my case it doesn't work - whatever color I specify the color of subtitles is always white.
BTW, changing font works well.

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Re: Can't change color of subtitles

Postby Lotesdelere » 05 Jul 2022 10:09

I've found another report saying the same thing:
https://forum.videolan.org/viewtopic.php?f=14&t=158211

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.

Also upload a short sample of your original problematic file to Zippyshare.com or to WeTransfer.com and then post the link to the file here.
https://www.zippyshare.com
https://wetransfer.com

If needed cut it with DGsplit and read here about how to do it:
https://forum.videolan.org/viewtopic.ph ... 35#p193335
200 MB max should be enough.

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Re: Can't change color of subtitles

Postby Pavel_47 » 05 Jul 2022 10:32

I've found another report saying the same thing:
https://forum.videolan.org/viewtopic.php?f=14&t=158211
Yes, this corresponds to my case.
Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.
Where can I find log file location ?

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Re: Can't change color of subtitles

Postby Lotesdelere » 05 Jul 2022 10:39

Where you decide to save it.

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Re: Can't change color of subtitles

Postby Pavel_47 » 05 Jul 2022 10:45

Well, the video is playing now.
What should I do to save log ...or should I wait until the end when I'm asked to save it?

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Re: Can't change color of subtitles

Postby Pavel_47 » 05 Jul 2022 11:24

Playing video terminated.
How to save log ?

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Re: Can't change color of subtitles

Postby Lotesdelere » 05 Jul 2022 15:28

How to save log ?

Image

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Re: Can't change color of subtitles

Postby Pavel_47 » 06 Jul 2022 11:59

Here it is:
https://pastebin.com/LLWCzFcy

Here is a screenshot that shows the subtitles are white while I specified the color orange:
Image

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Re: Can't change color of subtitles

Postby Lotesdelere » 06 Jul 2022 13:52

This is not the full log. We want the full log from the very beginning to the very end.
And I also asked for a sample file.

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Re: Can't change color of subtitles

Postby Pavel_47 » 06 Jul 2022 14:35

I proceed to save once the video playback is finished.
Here is link to file:
https://drive.google.com/file/d/1v94y6V ... sp=sharing

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Re: Can't change color of subtitles

Postby Lotesdelere » 06 Jul 2022 20:39

OK, I can reproduce the issue while I can change the colors of subtitles with other players.

Code: Select all

Format : Timed Text Muxing mode : sbtl Codec ID : tx3g Language : French Default : Yes Forced : No

However with VLC I can change the color of external SRT subtitles.

You should create a new ticket on the VLC Trac with your above report, the link to your sample file and the link to this thread:
https://code.videolan.org/videolan/vlc/-/issues

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Re: Can't change color of subtitles

Postby Pavel_47 » 07 Jul 2022 10:39

It's done. Thanks

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Re: Can't change color of subtitles

Postby Lotesdelere » 07 Jul 2022 18:58

It's done but you haven't mentioned the link to your sample file in the bug report, neither the link to this thread.
Please do it.

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Re: Can't change color of subtitles

Postby Pavel_47 » 08 Jul 2022 09:46

Done.

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Re: Can't change color of subtitles

Postby Pavel_47 » 12 Jul 2022 10:35

I've just received notification that someone did something on issue, but I couldn't access the issue: the page suddenly required "two-factor authentication" ... some QR code is shown on the page.
I scanned the code, but nothing hapenned.
What should I do ?

Lotesdelere
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Re: Can't change color of subtitles

Postby Lotesdelere » 13 Jul 2022 09:47

Your ticket is here:
https://code.videolan.org/videolan/vlc/-/issues/27122

There were just some comments being added.

And yes, the two-factor authentication requirement is annoying as hell when we just want to help.
They said they are trying to find a better option, but that was one year ago already:
https://forum.videolan.org/viewtopic.ph ... 28#p518628

Still counting...

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Re: Can't change color of subtitles

Postby InTheWings » 18 Jul 2022 09:57

Your ticket is here:
https://code.videolan.org/videolan/vlc/-/issues/27122

There were just some comments being added.

And yes, the two-factor authentication requirement is annoying as hell when we just want to help.
They said they are trying to find a better option, but that was one year ago already:
https://forum.videolan.org/viewtopic.ph ... 28#p518628

Still counting...
2FA totally blocks delayed spam accounts as they don't spend time registering and tracking it.
Unless you're willing to review, daily, all the accounts changes that's not going off for now.
I'm already cleaning 50+ instant spam account each day. I still need to write a SFS plugin to RBL block those ones, like here.
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !

Pavel_47
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Re: Can't change color of subtitles

Postby Pavel_47 » 18 Jul 2022 10:16

Can someone clarify: can I see the issue thread I created or NOT.
Thanks.

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Re: Can't change color of subtitles

Postby Lotesdelere » 18 Jul 2022 10:59

Can someone clarify: can I see the issue thread I created or NOT.

I can see your issue ticket without logging in here:
https://code.videolan.org/videolan/vlc/-/issues/27122

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Re: Can't change color of subtitles

Postby Pavel_47 » 18 Jul 2022 11:09

Here is what I see when I click on the link:
Image

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Re: Can't change color of subtitles

Postby Lotesdelere » 18 Jul 2022 11:12

Looks like you're trying to log in.
Clear your browser cache and cookies and you should be able to see the page.

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Re: Can't change color of subtitles

Postby Pavel_47 » 18 Jul 2022 11:24

Ok, I could access it. Thanks.
Apparently there are no solutions, at least for the moment.

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Re: Can't change color of subtitles

Postby Pavel_47 » 18 Jul 2022 14:19

Well ... I can access to thread, but can't answer.
When I login, the page with QR code appears.
So for the moment I can see messages on the thread, but can't write, correct ?


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