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Sound Problem, after pause, restart

Posted: 29 May 2022 06:42
by bruc epascal1
Video only! Playing music works fine!

I have a problem when using VLC for about a month now, and I have tried three different installation from 2.2.8 to 3.0.17.4 (win64...)

Everything works perfectly fine, except for one nuisance:

When I pause VLC while watching a video, the video stops immediately, but the sound will keep on playing for a few seconds. When I re-start it, the sound is continuously interrupted, few sec play, few sec stop.. permanently.
So, I exit VLC, restart the movie, and go to the time where I exited, and it will then again go on playing normally... till I pause again.

I am using a desktop pc with an i7-4770, Win7 and an NVIDIA GeForce GT 630

I have re-installed the realtek sound driver. But no change.

Any suggestions, please?

Thank you, B.P

Re: Sound Problem, after pause, restart

Posted: 29 May 2022 10:22
by Hitchhiker
I can't reproduce the problem. Suggest you reset preferences and then try again: https://wiki.videolan.org/VSG:ResetPrefs

If you've configured your own custom settings make a backup of "vlc-qt-interface.ini" and "vlcrc" files located in %APPDATA%\vlc so that you can restore them again afterwards.

Re: Sound Problem, after pause, restart

Posted: 29 May 2022 22:34
by bruc epascal1
Thank you, Hitchhiker...

Yes, deleting those two items seems to solve the problem. So now I have to set everything again manulally, correct?

Re: Sound Problem, after pause, restart

Posted: 30 May 2022 09:15
by Hitchhiker
Thank you, Hitchhiker...

Yes, deleting those two items seems to solve the problem. So now I have to set everything again manulally, correct?

Depends on what you did. If you used to option to reset preferences vlc will automatically recreate them with default settings. If you made a backup of them you can use both to reinstate your own custom settings by overwriting the default values.

Re: Sound Problem, after pause, restart...

Posted: 30 May 2022 21:05
by bruc epascal1
I am sorry, but the problem has returned very quickly...

I deleted the two files you mentionend and restarted VLC with different settings, if those were the dafault settings I cannot say. I changed the to what I actually use and soon the trailing of the sound after stopping the movie started again, as did the interrupted sound after restarting.
As before, if I remember where I was, let us say minute 40, and click the timeline at that point, the movie will continue grom them without a problem.

Re: Sound Problem, after pause, restart...

Posted: 31 May 2022 15:24
by Hitchhiker
I am sorry, but the problem has returned very quickly...

I deleted the two files you mentionend and restarted VLC with different settings, if those were the dafault settings I cannot say. I changed the to what I actually use and soon the trailing of the sound after stopping the movie started again, as did the interrupted sound after restarting.
As before, if I remember where I was, let us say minute 40, and click the timeline at that point, the movie will continue grom them without a problem.

Although you deleted just the two files I mentioned the intention was to delete the whole folder called vlc in which they're both located as per the link provided. Just deleting those two leaves the others behind.

So could you try doing that again please. Open Windows File Explorer and then copy/paste: %APPDATA% to open the Roaming folder. Scroll down and you'll find a folder called vlc. Delete that and then restart vlc.

Re: Sound Problem, after pause, restart

Posted: 31 May 2022 23:01
by bruc epascal1
As I wrote, I have Revo uninstalled VLC three times completely and clean installed 2.2.8, 3.0.14, und 3.17.4 which reset the Configuration to default, and yet, the symptom reappeared. So I am sure this has nothing to do with the installation, I re-installed the driver without making a difference. Is there a hardware part. that might malfunction? The video restarts fine after pause, just the sound refuses to work properly....

Re: Sound Problem, after pause, restart

Posted: 01 Jun 2022 07:24
by Hitchhiker
It might be related to the drivers for the Nvidia card. According to Nvidia the drivers for the Fermi GPUs - the GT630 is one of those - reached EOL in 2018. Critical security issues were addressed in the Fermi series up to the end of 2019, but beyond that there's no support.

If you've updated Nvidia drivers to a version beyond the category which is supported it could cause performance issues similar to what you're experiencing now.

According to a post on the Nvidia forums the latest supported version for Fermi GPUs is 391.35

Re: Sound Problem, after pause, restart

Posted: 01 Jun 2022 21:21
by bruc epascal1
Thanks, but I am familiar with that story and 391.35 is what I have installed. But I was wondering about that...
I use an B85M ASRock motherboard with an i7 4770, so I actually do not really need a separate GPU, right? If i uninstall the driver and remove the hardware... can I try that, or is that a bad idea?
I am not playing any games or anything complicated, so I could also buy another simple video-card... ?