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VLC 3.0.15 update not working

Posted: 10 Jun 2021 22:34
by Harry6
Updated from VLC 3.0.9.2 Vetinari to 3.0.15.
Dell xps 8700 computer, Windows 8.1, Video card GE Force GTX 645 (an old card)



After VLC update, attempting to play any mp4 video causes VLC to close.
When reopening VLC, I receive a message asking about sending an error report, which I do.
Clicking on any mp4 file causes VLC to close again.

Cleared preferences and cache - no change
Uninstalled / reinstalled - no change

Reverted to VLC 3.0.9.2 - Working again.

Re: VLC 3.0.15 update not working

Posted: 10 Jun 2021 23:05
by Lotesdelere
Same for me with a GT 740. I just can't play anything with D3D11, works fine with D3D9.

Re: VLC 3.0.15 update not working

Posted: 11 Jun 2021 10:22
by Lotesdelere
There are other similar reports:
https://www.videohelp.com/software/VLC- ... er#reviews

Notice that I'm also on Windows 8.1 x64.

Re: VLC 3.0.15 update not working

Posted: 11 Jun 2021 17:55
by Harry6
Thanks for the note Lotesdelere.
As you said, it looks like lots of similar reports are coming up.
I'm hoping this means a fix will be in the works.

I very much appreciate all the incredible work done on this program.

Re: VLC 3.0.15 update not working

Posted: 11 Jun 2021 19:01
by Hitchhiker
Along with every other Win 8.1 user I can confirm that the 3.0.15 installation exits when trying to play a video.

Also, when running the installer again the option to uninstall vlc which appears doesn't work either and it needs to be removed via Programs and Features in Control Panel.

Windows Action Center ---> Reliability Monitor didn't record the failure unfortunately so there's no data available on that score I'm afraid.

Re: VLC 3.0.15 update not working

Posted: 11 Jun 2021 19:13
by alebupal
Hi, I have Windows 10 LTSB and I have the same problem.

Re: VLC 3.0.15 update not working

Posted: 11 Jun 2021 21:01
by fkuehne
Hello,

Just for the record, we pulled this update from our website and did not enable the internal updater for this update because of this problem.

Thanks a lot for the instant notification and the detailed tests!

Re: VLC 3.0.15 update not working

Posted: 12 Jun 2021 05:25
by biffster
Does the nightly have the same problem?

Do you have a test suite that builds must pass to be promoted to a release? If so, hopefully you've added a test to verify playback in each output format and decoding strategy.

Re: VLC 3.0.15 update not working

Posted: 15 Jun 2021 21:49
by opethdisciple
What GPU drivers are you guys running?

I have a Nvdia GT 710 on Windows 10 21.H1 running the latest Nvidia drivers and VLC 3.0.15 runs fine for me.

Only issue I noticed was no auto update from 3.0.14 to 3.0.15.

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 02:27
by Hardcore Games
What GPU drivers are you guys running?

I have a Nvdia GT 710 on Windows 10 21.H1 running the latest Nvidia drivers and VLC 3.0.15 runs fine for me.

Only issue I noticed was no auto update from 3.0.14 to 3.0.15.
The GT 710 has been popular for media playback

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 03:25
by sushantguptadefsys
It's 3.0.15 portable.

Only at the first startup after starting the PC, it takes a long time to start
This matter has been fixed.
Earlier version, maybe just the result of a bug fix
I don't know if it was a sequela of the update trouble.

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:03
by fkuehne
Hello,

We want to release version 3.0.16 very soon to address this problem.

Can you guys please test this build and see if it works correctly for you? https://drop.chapril.org/download/afa8a ... oyz2ujhhKw

Thanks a lot!

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:12
by Hitchhiker
Hello,

We want to release version 3.0.16 very soon to address this problem.

Can you guys please test this build and see if it works correctly for you? https://drop.chapril.org/download/afa8a ... oyz2ujhhKw

Thanks a lot!

Do you have a 64-bit version? The link only offers the 32-bit flavor.

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:28
by fkuehne
Sure, you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:29
by fkuehne
ehm, and please also test mp3 playback if possible :)

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:30
by Hitchhiker

Can you guys please test this build and see if it works correctly for you? https://drop.chapril.org/download/afa8a ... oyz2ujhhKw

Thanks a lot!
I just tested the 32-bit version of 3.0.16 and it plays audio / video without a problem on my Windows 8.1 OS.

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:31
by Hitchhiker
ehm, and please also test mp3 playback if possible :)
Just did that, no problem.

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:34
by Hitchhiker
mp3 playing on 3.0.16

Image

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:36
by Gruko
The 64bit nightly build is working fine on my system: https://artifacts.videolan.org/vlc-3.0/ ... 0616-0229/
OS: Windows 10

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:40
by Hitchhiker
Sure, you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA

The download is labeled 3.0.15 (?)

Image

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 14:43
by Hitchhiker
The 64bit nightly build is working fine on my system: https://artifacts.videolan.org/vlc-3.0/ ... 0616-0229/
OS: Windows 10

The problem 3.0.16 is intended to address is that 3.0.15 doesn't work on Windows 8.1
On Windows 10 or 7 there wasn't a problem.

Re: VLC 3.0.15 update not working

Posted: 16 Jun 2021 22:18
by Lotesdelere
you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA

It crashes straight when trying to play any video with D3D11:

Image


D3D9 is working but there is the left ↔ right orange buffering signal for some seconds in the timeline before it starts to play.

Re: VLC 3.0.15 update not working

Posted: 17 Jun 2021 08:15
by Hitchhiker
you can find the 64-bit version here: https://drop.chapril.org/download/21e06 ... 0THwvW__eA

It crashes straight when trying to play any video with D3D11:

Image


D3D9 is working but there is the left ↔ right orange buffering signal for some seconds in the timeline before it starts to play.

That link to the 64-bit version still shows the file to be 3.0.15, not 3.0.16

Re: VLC 3.0.15 update not working

Posted: 17 Jun 2021 09:50
by fkuehne
As you already noticed, we shared the wrong file. Sorry about that! Let's try again! https://drop.chapril.org/download/844fd ... VBuhQ8iFCg

Re: VLC 3.0.15 update not working

Posted: 17 Jun 2021 10:58
by Hitchhiker
As you already noticed, we shared the wrong file. Sorry about that! Let's try again! https://drop.chapril.org/download/844fd ... VBuhQ8iFCg

No problems encountered with the 64-bit version of 3.0.16.

I streamed an old Clint Eastwood movie on youtube (to test that as well) from this link: https://youtu.be/U8wB2clYl2U
Here's a pix of it running.

Image
(click to enlarge)

Also played an mp3 locally.

Image
(click to enlarge)

Should be OK to release IMO.