The VideoLAN Forums

Hello, so as stated in the title of this issue I popped in a DVD to play on my computer (specifically a legal version of Avengers: Infinity War purchased from Target if that is important) VLC reads the disc just fine and brings up the DVD menu (the one where you select language) and I make my selection and it works fine up to a point, it plays the studio logo just fine and plays one of the "pre-roll" ads, however after it plays that ad it crashes VLC. I watched the time bar and it consistently crashes at 1:21 in the pre-roll ad section which appears to contain about 3:00 of content. I tried clicking after that instance on the time bar but every time I click after 1:21 it crashes. Every other DVD I have tried with VLC works perfectly fine (aside from freezing the screen and pausing the audio for a couple seconds in the middle of a couple of films, but it always fixes itself), I uninstalled and reinstalled VLC, cleared the Cache and whatever for VLC, restarted my computer and everything and that DVD is the only one that caused the issue out of all the ones I tried. I looked at the back of the disc and it only has what looks to be very small scratches in it only visible when you shine a light on it. I am using whatever the current version of VLC is as of November 14, 2019 and using whatever the current version of Windows 10 is as of the same date. I am going to try playing it again today to see if it happens again, but it seems to be something about that disc or that part of the disc that VLC doesn't like. I am unable to skip past the part of issue as the menu button just sends me back to the aforementioned language selection and the buttons that allow me to skip scenes or whatever disappear when that section of the DVD starts playing.

This is an update and a bump post. I was able to get the DVD to run on Windows DVD player and I would assume Cyberlink Media Player 18, however the Cyberlink one won't recognize the audio for some reason so I didn't take it too far in that, anyways that means that the issue is VLC and not the DVD, how do I fix the issue so it doesn't happen again? Please respond.