VLC not playing some videos

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lynnechapman
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VLC not playing some videos

Postby lynnechapman » 15 Sep 2019 11:26

Hi, I have just downloaded a new video in the format MP4 but VLC won't play it (black screen, no sound). I have checked other videos in the same format and they are playing fine.
Can anyone he;p?
Thanks
Lynne

Lotesdelere
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Re: VLC not playing some videos

Postby Lotesdelere » 16 Sep 2019 08:07

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.

Also upload a short sample of a problematic file to Zippyshare.com (200 MB max) or to WeTransfer.com and then post the link to the file here.
http://www.zippyshare.com
https://wetransfer.com

If needed cut it with DGsplit and read here about how to do it:
http://forum.videolan.org/viewtopic.php?f=14&t=57724&p=193335#p193335
100 MB max should be enough.

lynnechapman
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Re: VLC not playing some videos

Postby lynnechapman » 16 Sep 2019 16:54

Many thanks. I have now discovered that the file is corrupted so it wouldn't work on any platform.
Thanks Lynne


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