The VideoLAN Forums

Posted: **10 Mar 2018 00:25**

Hi guys.
I have a serious problem with VLC 3.0.1 64-bit. I'm trying to watch an 1080p H265 HEVC mkv file, but the video track freezes randomly and I can't get it working again (just by killing the process and starting again). While the video freezes, the playback keeps on going and I can hear the audio track without problems. It usually happens 0,5-2 minutes in (after hitting Play). It happens on all my HEVC mkv files, so they aren't corrupt or anything. I have hw-accelerated decoding on Auto. It's a serious problem - I can't watch any of my H265 files. My specs: Intel i5-3210M, 8GB RAM, 2x GT650M 2GB in SLI, Windows 7 Professional 64-bit.
Messages (verb. 2):

main debug: Creating an input for preparsing 'file.mkv'
main debug: looking for meta fetcher module matching "any": 1 candidates
lua debug: Trying Lua scripts in C:\Users\bdnl\AppData\Roaming\vlc\lua\meta\fetcher
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\fetcher
main debug: no meta fetcher modules matched
main debug: looking for art finder module matching "any": 2 candidates
lua debug: Trying Lua scripts in C:\Users\bdnl\AppData\Roaming\vlc\lua\meta\art
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\art
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac
main debug: no art finder modules matched
main debug: processing request item: file.mkv, node: Playlist, skip: 0
main debug: rebuilding array of current - root Playlist
main debug: rebuild done - 1 items, index 0
main debug: starting playback of new item
main debug: resyncing on file.mkv
main debug: file.mkv is at 0
main debug: creating new input thread
main debug: Creating an input for 'file.mkv'
main debug: requesting art for new input thread
main debug: looking for meta fetcher module matching "any": 1 candidates
lua debug: Trying Lua scripts in C:\Users\bdnl\AppData\Roaming\vlc\lua\meta\fetcher
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\fetcher
main debug: no meta fetcher modules matched
main debug: looking for art finder module matching "any": 2 candidates
lua debug: Trying Lua scripts in C:\Users\bdnl\AppData\Roaming\vlc\lua\meta\art
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\art
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac
main debug: no art finder modules matched
qt debug: IM: Setting an input
main debug: using timeshift granularity of 50 MiB
main debug: using timeshift path: C:\Users\bdnl\AppData\Local\Temp
main debug: `file:///D:/file.mkv' gives access `file' demux `any' path `/D:/file.mkv'
main debug: creating demux: access='file' demux='any' location='/D:/file.mkv' file='D:\file.mkv'
main debug: looking for access_demux module matching "file": 15 candidates
main debug: no access_demux modules matched
main debug: creating access: file:///D:/file.mkv
main debug: (path: D:\file.mkv)
main debug: looking for access module matching "file": 25 candidates
main debug: using access module "filesystem"
main debug: looking for stream_filter module matching "prefetch,cache_read": 24 candidates
cache_read debug: Using stream method for AStream*
cache_read debug: starting pre-buffering
cache_read debug: received first data after 0 ms
cache_read debug: pre-buffering done 1024 bytes in 0s - 1000000 KiB/s
main debug: using stream_filter module "cache_read"
main debug: looking for stream_filter module matching "any": 24 candidates
lua debug: Trying Lua scripts in C:\Users\bdnl\AppData\Roaming\vlc\lua\playlist
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\playlist
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\anevia_streams.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\anevia_xml.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\appletrailers.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\bbc_co_uk.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\cue.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\dailymotion.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\jamendo.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\koreus.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\liveleak.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\newgrounds.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\rockbox_fm_presets.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\soundcloud.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\twitch.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\vimeo.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\vocaroo.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\playlist\youtube.luac
main debug: no stream_filter modules matched
main debug: looking for stream_directory module matching "any": 1 candidates
main debug: no stream_directory modules matched
main debug: attachment of directory-extractor failed for file:///D:/file.mkv
main debug: looking for stream_filter module matching "record": 24 candidates
main debug: using stream_filter module "record"
main debug: creating demux: access='file' demux='any' location='/D:/file.mkv' file='D:\file.mkv'
main debug: looking for demux module matching "mkv": 55 candidates
mkv debug: | + Seek head
mkv debug: | - info at 4151
mkv debug: | + Information
mkv debug: | | + TimecodeScale=1000000
mkv debug: | | + Muxing Application=libebml v1.3.5 + libmatroska v1.4.8
mkv debug: | | + Writing Application=mkvmerge v21.0.0 ('Tardigrades Will Inherit The Earth') 64-bit
mkv debug: | | + Duration=2687060
mkv debug: | | + Date=Mon Mar 05 12:06:20 2018
mkv debug: | | + UID=-561281152
mkv debug: | - tracks at 4304
mkv debug: | + Tracks
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=1
mkv debug: | | | + Track UID=4212886959
mkv debug: | | | + Track Type=video
mkv debug: | | | + Track Lacing=0
mkv debug: | | | + Track CodecId=V_MPEGH/ISO/HEVC
mkv debug: | | | + Track CodecPrivate size=114
mkv debug: | | | + Track Default Duration=41708333
mkv debug: | | | + Track Language=`und'
mkv debug: | | | + Track Video
mkv debug: | | | | + width=1920
mkv debug: | | | | + height=1080
mkv debug: | | | | + display width=1920
mkv debug: | | | | + display height=1080
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=2
mkv debug: | | | + Track UID=3170632114
mkv debug: | | | + Track Type=subtitle
mkv debug: | | | + Track Lacing=0
mkv debug: | | | + Track CodecId=S_TEXT/UTF8
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=3
mkv debug: | | | + Track UID=3612249124
mkv debug: | | | + Track Type=audio
mkv debug: | | | + Track CodecId=A_AAC
mkv debug: | | | + Track CodecPrivate size=7
mkv debug: | | | + Track Default Duration=42666666
mkv debug: | | | + Track Language=`und'
mkv debug: | | | + Track Audio
mkv debug: | | | | + afreq=24000
mkv debug: | | | | + achan=6
mkv debug: | | | | + aoutfreq=48000
mkv debug: | - cues at 637275328
mkv debug: | + Cues
mkv debug: | - loading cues done.
mkv debug: | - tags at 637300453
mkv debug: | + Tags
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + LoadTag Unknown (N11libmatroska21KaxTagTargetTypeValueE)
mkv debug: | | + TrackUID: 1388853382468046255
mkv debug: | | + LoadTag Unknown (N11libmatroska14KaxTagTrackUIDE)
mkv debug: | | + TargetType: 87421376
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 1645997
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:44:47.060000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 64425
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 552861786
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v21.0.0 ('Tardigrades Will Inherit The Earth') 64-bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2018-03-05 12:06:20
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + LoadTag Unknown (N11libmatroska21KaxTagTargetTypeValueE)
mkv debug: | | + TrackUID: 14662551235366486450
mkv debug: | | + LoadTag Unknown (N11libmatroska14KaxTagTrackUIDE)
mkv debug: | | + TargetType: 87421376
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 41
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:44:37.575000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 723
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 13734
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v21.0.0 ('Tardigrades Will Inherit The Earth') 64-bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2018-03-05 12:06:20
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + LoadTag Unknown (N11libmatroska21KaxTagTargetTypeValueE)
mkv debug: | | + TrackUID: 15053784200552287268
mkv debug: | | + LoadTag Unknown (N11libmatroska14KaxTagTrackUIDE)
mkv debug: | | + TargetType: 87421376
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 249486
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:44:47.019000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 62977
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 83796770
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v21.0.0 ('Tardigrades Will Inherit The Earth') 64-bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2018-03-05 12:06:20
mkv debug: | + Simple Tag
mkv debug: MKV/Ebml Parser: m_el[mi_level] == NULL
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: MKV/Ebml Parser: m_el[mi_level] == NULL
mkv debug: loading tags done.
mkv debug: | - chapters at 5753
mkv debug: | + Chapters
mkv debug: | | | + ChapterAtom (level=0)
mkv debug: | | | | + ChapterUID=2371812767650915660
mkv debug: | | | | + ChapterTimeStart=97000
mkv debug: | | | | + ChapterFlagHidden=no
mkv debug: | | | | + ChapterDisplay
mkv debug: | | | | | + ChapterString=00:00:00.097
mkv debug: | | | | | + ChapterLanguage=eng
mkv debug: | + Information
mkv debug: | + Tracks
mkv debug: | + Chapters
mkv debug: | + Cluster
mkv debug: Virtual chapter 00:00:00.097 from 97000 to -1 -
mkv debug: Virtual chapter from 0 to -1 -
mkv debug: NEW START CHAPTER uid=4347907955296592988
mkv debug: found 3 es
main debug: selecting program id=0
mkv debug: seek: preroll{ track: 1, pts: 0, fpos: 5931 skip: 5931}
mkv debug: seek: preroll{ req: 1, start-pts: 1, start-fpos: 5931}
mkv debug: Starting the UI Hook
main debug: using demux module "mkv"
main debug: attempt to destroy nonexistent variable "title 0"
main debug: attempt to destroy nonexistent variable "next-chapter"
main debug: attempt to destroy nonexistent variable "prev-chapter"
main debug: looking for a subtitle file in D:\
main debug: looking for video decoder module matching "any": 17 candidates
avcodec debug: using ffmpeg Lavc58.6.103
avcodec debug: CPU flags: 0x000853db
avcodec debug: allowing 5 thread(s) for decoding
avcodec debug: codec (hevc) started
avcodec debug: using frame thread mode with 5 threads
main debug: using video decoder module "avcodec"
main debug: looking for spu decoder module matching "any": 22 candidates
avcodec debug: using ffmpeg Lavc58.6.103
avcodec debug: CPU flags: 0x000853db
avcodec warning: refusing to decode non validated subtitle codec
subsdec debug: trying demuxer-specified character encoding: UTF-8
main debug: using spu decoder module "subsdec"
main debug: looking for audio decoder module matching "any": 23 candidates
main debug: using audio decoder module "faad"
main debug: looking for meta reader module matching "any": 2 candidates
lua debug: Trying Lua scripts in C:\Users\bdnl\AppData\Roaming\vlc\lua\meta\reader
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\reader
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\reader\filename.luac
main debug: no meta reader modules matched
main debug: `file:///D:/file.mkv' successfully opened
main debug: Buffering 0%
main debug: Buffering 13%
main debug: Buffering 27%
main debug: Buffering 41%
main debug: Buffering 55%
main debug: Buffering 69%
main debug: Buffering 83%
main debug: Buffering 97%
main debug: Stream buffering done (329 ms in 1 ms)
avcodec debug: available hardware decoder output format 53 (dxva2_vld)
avcodec debug: available hardware decoder output format 118 (d3d11va_vld)
avcodec debug: available hardware decoder output format 174 (d3d11)
avcodec debug: available hardware decoder output format 119 (cuda)
avcodec debug: available software decoder output format 0 (yuv420p)
avcodec debug: trying format d3d11va_vld
faad warning: decoded zero sample
faad debug: AAC SBR (channels: 6, samplerate: 48000)
main debug: reusing audio output
main debug: looking for aout stream module matching "any": 2 candidates
main debug: looking for text renderer module matching "any": 3 candidates
freetype warning: DirectWrite initialization failed. Falling back to GDI/Uniscribe
main debug: using text renderer module "freetype"
main debug: looking for video converter module matching "any": 24 candidates
swscale debug: 32x32 (32x32) chroma: YUVA -> 16x16 (16x16) chroma: RGBA with scaling using Bicubic (good quality)
main debug: using video converter module "swscale"
main debug: looking for video converter module matching "any": 24 candidates
wasapi debug: buffer size : 96000 frames
wasapi debug: maximum latency: 10666600 ns
wasapi debug: default period : 10000000 ns
wasapi debug: minimum period : 3000000 ns
main debug: using aout stream module "wasapi"
main debug: output 'f32l' 48000 Hz 3F2R/LFE frame=1 samples/24 bytes
main debug: looking for audio volume module matching "any": 2 candidates
main debug: using audio volume module "float_mixer"
main debug: input 'f32l' 48000 Hz 3F2R/LFE frame=1 samples/24 bytes
main debug: looking for audio filter module matching "scaletempo": 16 candidates
scaletempo debug: format: 48000 rate, 6 nch, 4 bps, fl32
scaletempo debug: params: 30 stride, 0.200 overlap, 14 search
scaletempo debug: 1.000 scale, 1440.000 stride_in, 1440 stride_out, 1152 standing, 288 overlap, 672 search, 2400 queue, fl32 mode
main debug: using audio filter module "scaletempo"
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2R/LFE->3F2R/LFE
main debug: conversion pipeline complete
main debug: conversion: 'f32l'->'f32l' 48000 Hz->48000 Hz 3F2R/LFE->3F2R/LFE
main debug: conversion pipeline complete
main debug: looking for audio resampler module matching "any": 3 candidates
main debug: using audio resampler module "samplerate"
yuvp debug: YUVP to YUVA converter
main debug: using video converter module "yuvp"
main debug: Deinterlacing available
main debug: deinterlace -1, mode auto, is_needed 0
main debug: looking for vout window module matching "qt,any": 3 candidates
qt debug: requesting video window...
main debug: resized to 852x543
main debug: using vout window module "qt"
main debug: looking for inhibit module matching "any": 1 candidates
main debug: using inhibit module "inhibit"
main debug: Opening vout display wrapper
main debug: looking for vout display module matching "any": 12 candidates
direct3d11 debug: creating Vout EventThread
direct3d11 debug: Win32VoutCreateWindow
main debug: VoutDisplayEvent 'resize' 852x543
direct3d11 debug: inclinometer not found. (hr=0x80070490)
direct3d11 debug: created video sub-window
direct3d11 debug: Vout EventThread running
main debug: resized to 852x543
main debug: VoutDisplayEvent 'resize' 852x543
direct3d11 debug: Incompatible feature level 9300
direct3d11 error: Could not Create the D3D11 device. (hr=0x80004001)
direct3d11 error: Direct3D11 could not be opened
direct3d11 debug: Direct3D11 resources destroyed
direct3d11 debug: Direct3D11 device adapter closed
direct3d11 error: SetThumbNailClip failed: 0x800706f4
direct3d11 debug: Win32 Vout EventThread terminating
direct3d11 debug: Win32VoutCloseWindow
direct3d11 debug: WinProc WM_DESTROY
direct3d9 debug: Using Direct3D9 Extended API!
direct3d9 debug: creating Vout EventThread
direct3d9 debug: Win32VoutCreateWindow
main debug: VoutDisplayEvent 'resize' 852x543
main debug: resized to 852x543
main debug: VoutDisplayEvent 'resize' 852x543
direct3d9 debug: inclinometer not found. (hr=0x80070490)
direct3d9 debug: created video sub-window
direct3d9 debug: Vout EventThread running
direct3d9 debug: D3D9 device caps 0x1BBEF0 / 0x51
direct3d9 debug: Direct3d9 Device: NVIDIA GeForce GT 650M 4318 4049 161
direct3d9 warning: trying surface pixel format: NV12
direct3d9 debug: selected surface pixel format is NV12
main debug: VoutDisplayEvent 'resize' 1936x1118
direct3d9 debug: Direct3D9 scene created successfully
direct3d9 debug: Direct3D9 device adapter successfully initialized
main debug: using vout display module "direct3d9"
main debug: A filter to adapt decoder DX11 to display NV12 is needed
main debug: looking for video converter module matching "any": 24 candidates
main debug: using video converter module "d3d11_filters"
main debug: Filter 'd3d11_filters' (0000000006a44f90) appended to chain
main debug: original format sz 1920x1088, of (0,0), vsz 1920x1080, 4cc DX11, sar 1:1, msk r0x0 g0x0 b0x0
main debug: removing module "freetype"
main debug: looking for text renderer module matching "any": 3 candidates
freetype warning: DirectWrite initialization failed. Falling back to GDI/Uniscribe
main debug: VoutDisplayEvent 'resize' 852x543
main debug: using text renderer module "freetype"
main debug: looking for hw decoder module matching "any": 2 candidates
main debug: resized to 852x543
main debug: VoutDisplayEvent 'resize' 852x543
d3d11va debug: Incompatible feature level 9300
main debug: resized to 852x543
main debug: VoutDisplayEvent 'resize' 852x543
d3d11va error: D3D11CreateDevice failed. (hr=0x80004001)
d3d11va error: Failed to create device
main debug: no hw decoder modules matched
avcodec debug: trying format dxva2_vld
main debug: removing module "d3d11_filters"
main debug: Filter 0000000006a44f90 removed from chain
main debug: removing module "direct3d9"
direct3d9 debug: Direct3D9 scene released successfully
direct3d9 error: SetThumbNailClip failed: 0x800706f4
direct3d9 debug: Win32 Vout EventThread terminating
direct3d9 debug: Win32VoutCloseWindow
direct3d9 debug: WinProc WM_DESTROY
main debug: deinterlace -1, mode auto, is_needed 0
main debug: Opening vout display wrapper
main debug: looking for vout display module matching "any": 12 candidates
direct3d11 debug: creating Vout EventThread
direct3d11 debug: Win32VoutCreateWindow
main debug: VoutDisplayEvent 'resize' 852x543
direct3d11 debug: inclinometer not found. (hr=0x80070490)
direct3d11 debug: created video sub-window
direct3d11 debug: Vout EventThread running
main debug: resized to 852x543
main debug: VoutDisplayEvent 'resize' 852x543
direct3d11 debug: Incompatible feature level 9300
direct3d11 error: Could not Create the D3D11 device. (hr=0x80004001)
direct3d11 error: Direct3D11 could not be opened
direct3d11 debug: Direct3D11 resources destroyed
direct3d11 debug: Direct3D11 device adapter closed
direct3d11 error: SetThumbNailClip failed: 0x800706f4
direct3d11 debug: Win32 Vout EventThread terminating
direct3d11 debug: Win32VoutCloseWindow
direct3d11 debug: WinProc WM_DESTROY
direct3d9 debug: Using Direct3D9 Extended API!
direct3d9 debug: creating Vout EventThread
direct3d9 debug: Win32VoutCreateWindow
main debug: VoutDisplayEvent 'resize' 852x543
main debug: resized to 852x543
main debug: VoutDisplayEvent 'resize' 852x543
direct3d9 debug: inclinometer not found. (hr=0x80070490)
direct3d9 debug: created video sub-window
direct3d9 debug: Vout EventThread running
direct3d9 debug: D3D9 device caps 0x1BBEF0 / 0x51
direct3d9 debug: Direct3d9 Device: NVIDIA GeForce GT 650M 4318 4049 161
direct3d9 warning: trying surface pixel format: DXA9
direct3d9 debug: selected surface pixel format is DXA9
main debug: VoutDisplayEvent 'resize' 1936x1118
direct3d9 debug: Direct3D9 scene created successfully
direct3d9 debug: Direct3D9 device adapter successfully initialized
main debug: using vout display module "direct3d9"
main debug: original format sz 1920x1088, of (0,0), vsz 1920x1080, 4cc DXA9, sar 1:1, msk r0x0 g0x0 b0x0
qt debug: Qt: Fullscreen state changed
main debug: reusing provided vout
main debug: looking for hw decoder module matching "any": 2 candidates
main debug: VoutDisplayEvent 'resize' 852x543
dxva2 debug: Using Direct3D9 Extended API!
dxva2 debug: Reusing Direct3D9 device
dxva2 debug: CreateDevice succeed
dxva2 debug: OurDirect3DCreateDeviceManager9 Success!
dxva2 debug: obtained IDirect3DDeviceManager9
dxva2 debug: - 'MPEG-2 & MPEG-1 variable-length decoder' is supported
dxva2 debug: - 'MPEG-2 variable-length decoder' is supported
dxva2 debug: - 'MPEG-1 variable-length decoder, no D pictures' is supported
dxva2 debug: - 'MPEG-2 inverse discrete cosine transform' is supported
dxva2 debug: - 'VC-1 variable-length decoder' is supported
dxva2 debug: - 'VC-1 variable-length decoder' is supported
dxva2 debug: - 'VC-1 inverse discrete cosine transform' is supported
dxva2 debug: - 'Windows Media Video 9 IDCT' is supported
dxva2 debug: - 'Unknown decoder 0x32fcfe3f-0xde46-0x4a49-0x861bac71110649d5' is supported
dxva2 debug: - 'H.264 stereo high profile, mbs flag set' is supported
dxva2 debug: - 'H.264 stereo high profile' is supported
dxva2 debug: - 'H.264 variable-length decoder, no film grain technology' is supported
dxva2 debug: - 'Unknown decoder 0x1b81be6a-0xa0c7-0x11d3-0xb98400c04f2e73c5' is supported
dxva2 debug: - 'H.264 scalable video coding, Scalable Constrained High Profile' is supported
dxva2 debug: - 'HEVC Main profile' is supported
dxva2 debug: - 'MPEG-4 Part 2 variable-length decoder, Simple Profile' is supported
dxva2 debug: - 'MPEG-4 Part 2 variable-length decoder, Simple&Advanced Profile, no GMC' is supported
dxva2 debug: - 'MPEG-4 Part 2 nVidia bitstream decoder' is supported
dxva2 debug: - 'Unknown decoder 0x33fcfe41-0xde46-0x4a49-0x861bac71110649d5' is supported
dxva2 debug: - 'Unknown decoder 0x6affd11e-0x1d96-0x42b1-0xa21593a31f09a53d' is supported
dxva2 debug: Trying to use 'HEVC Main profile' as input
dxva2 debug: NV12 is supported for output
dxva2 debug: Using decoder output 'NV12'
dxva2 warning: surface dimensions (1920x1152) differ from avcodec dimensions (1920x1088)
dxva2 debug: va_pool_SetupDecoder id 173 1920x1088 count: 23
dxva2 debug: IDirectXVideoAccelerationService_CreateSurface succeed with 23 surfaces (1920x1152)
dxva2 debug: we got 1 decoder configurations
dxva2 debug: configuration[0] ConfigBitstreamRaw 1
main debug: resized to 852x543
main debug: VoutDisplayEvent 'resize' 852x543
dxva2 debug: IDirectXVideoDecoderService_CreateVideoDecoder succeed
main debug: using hw decoder module "dxva2"
avcodec info: Using DXVA2 (NVIDIA GeForce GT 650M, vendor NVIDIA(4318), device 4049, revision 161) for hardware decoding
main debug: Received first picture
main debug: Decoder wait done in 557 ms
main debug: inserting 3920 zeroes
mmdevice debug: state changed: 1
main warning: picture is too late to be displayed (missing 35 ms)
main debug: auto hiding mouse cursor
main debug: auto hiding mouse cursor
main debug: VoutDisplayEvent 'mouse button' 0 t=8
main debug: VoutDisplayEvent 'mouse button' 0 t=9
main debug: auto hiding mouse cursor
main debug: picture might be displayed late (missing 1 ms)
main debug: picture might be displayed late (missing 9 ms)
main debug: picture might be displayed late (missing 2 ms)
main debug: picture might be displayed late (missing 3 ms)
main debug: toggling resume
main debug: toggling resume
mmdevice debug: state changed: 0

Posted: **11 Mar 2018 13:16**

You need a graphics card with HEVC hardware acceleration which the GT 650M doesn't have.

https://forums.geforce.com/default/topi ... -a-h-265-/

Posted: **11 Mar 2018 14:57**

Hmm.. fair enough, but does it really explain the completely RANDOM freeze? There are NO problems with the playback whatsoever until it freezes and stops showing new video frames. I'm not convinced. I had NO PROBLEMS with HEVC with VLC version 2, just saying.

Posted: **11 Mar 2018 22:33**

Have the same problem, only that video frames come back after a while and then freeze again.

Tried with 3.0.0 and 3.0.1. Reverted back to 2.2.8 which never gave me any problems with any of my media files. I have a Nvidia 980m which does support HEVC, so I don't think that this is the problem you have.

Posted: **12 Mar 2018 17:08**

Yep, you're right, 1920*1080 should play with a modern CPU even without hardware acceleration.

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.

Also please upload a short sample of a problematic file to either Zippyshare.com (200 MB max) or to EmbedUpload.com, the latter will upload the file for you to several other hosts (use the default ones) and then post the link to the file here.

If needed cut it with DGsplit and read here about how to do it:
viewtopic.php?f=14&t=57724&p=193335#p193335
50 MB max should be enough.

Posted: **13 Mar 2018 04:52**

I have the same issues with VLC 3.0.1.

Problem: After around 2 min, the video freeze but audio keeps playing. Sometimes, the video won't freeze, but it will flicker constantly for 1 sec throughout certain parts of the video.
My Specifications: i5 6500 CPU with Intel 530 Graphics, 16GB Ram, Windows 10 Pro 64bit.
VLC Settings: All settings on default for both 2.2.8 and 3.0.1 including Video output Auto

It only happens to certain HEVC videos but the video which caused flickering on VLC 3.0.1 plays fine in VLC 2.2.8 64bit, MPC-HC, WMP and Films & TV so I doubt it's the video issue.

Posted: **18 Mar 2018 23:43**

Please try VLC 3.0.2 for that.

Posted: **28 Mar 2018 19:10**

Please try VLC 3.0.2 for that.

Tried the latest 3.0.2 nightly, video still freezes on a frame.

Posted: **01 Apr 2018 21:22**

Please share your logs.

Posted: **01 Aug 2018 04:53**

So I just noticed the same problem not to long ago. I'm pretty sure it only happens on HEVEC encoded videos. I started playing around with different setting to fix the freezing but nothing seemed to help. I worked my way back down to version 2.2.8 and no problems what so ever. So something changed after version 2.2.8 that is causing some kind of problem with the video freezing every so often. I am not a programmer by any means so not sure what happened after that version.

Posted: **29 Aug 2018 11:08**

I have/had the EXACT same problem.

The only solution was to go to Tools>Preferences>Video and set 'Output' to Automatic.

I had it set to OpenGL, which to me is VERY important because I play games and always have a paused minimized video. If it's not set to OpenGL, starting a game almost always closes VLC, which loses my place in the video, or (rarely) a game will crash on startup.

I've been using VLC since 2009/2010, and have always found it perfect. But this one thing has always bothered me, because even setting it to OpenGL, I lose the on-screen Display when switching to fullscreen on certain video formats. I imagine there MUST be a way to make VLC and any game run simultaneously. It is 2018.....

Posted: **26 Sep 2018 19:37**

Still getting this in the VLC 4 nightlies...

Posted: **23 Oct 2018 16:34**

Registered just to say this exact thing is still happening in the latest version Oct/23/2018. It didn't happen a year ago. However, I can get video playing again by seeking back a few seconds, but it happens very often, so it's not worth the effort.
Windows media player runs x265 better than VLC right now. This has been my only major problem with VLC in recent memory.

Posted: **22 Dec 2018 02:32**

Has anyone found a solution to this issue, still happens with 3.0.4 where h.265 video will freeze every few minutes while audio continues to play. This issue requires you to use the seek bar to go back a few seconds to get the video playing again for another few minutes.

Posted: **13 Jan 2019 00:32**

Had the same issues with vlc 3.0.4 and changing under

Tools -> Preferences -> Video

turned Output "Automatic" to "Open Gl Video output"

did actually the trick for me, I hope it does the same to you

Posted: **16 Jan 2019 00:36**

This issue still exists in VLC 3.0.6.
I can confirm that changing the output from "Automatic" to "OpenGL" solved it for me. Thank you.

Posted: **18 Jan 2019 01:24**

The "OpenGL" trick did not work for me, but disabling hardware acceleration solved the problem.
https://forum.videolan.org/viewtopic.php?f=14&t=146042

Tools -> Preferences -> Input/Codecs -> Hardware acceleration decoding -> DISABLE

The problem seems to be in the driver, because even if vlc uses the hardware acceleration, the driver slow down the GPU frequency, causing the problem (tested with afterburner, gtx 980, drivers updated).

Posted: **20 Feb 2019 08:00**

Hopefully a proper fix can eventually take place.

Posted: **17 Mar 2019 04:00**

This is still happening. Reverting to 2.2.8 works perfectly and flawlessly. Edit: other than for the sake of security I see no reason to use any newer version, performance in 2.2.8 is fine, for me it is at least.

Posted: **17 Mar 2019 18:49**

This is still happening. Reverting to 2.2.8 works perfectly and flawlessly. I see no reason to use any newer version.

Performance and security issues.

Posted: **18 Mar 2019 00:00**

This is still happening. Reverting to 2.2.8 works perfectly and flawlessly. I see no reason to use any newer version.

Performance and security issues.

I dont see any difference in performance by downgrading to 2.2.8, except for the fact that h265 videos works perfectly in 2.2.8 while freezing constantly in the newer versions. I don't know exactly what version is the dividing line, but I do know that 2.2.8 works really well.

I understand and agree with you on the security issue, that's a good point that I did not consider in previous comment. Though imho it's worth the risk to be able to play h265 properly, that freezing issue is disgusting.

Posted: **18 Mar 2019 19:56**

This is still happening. Reverting to 2.2.8 works perfectly and flawlessly. I see no reason to use any newer version.

Performance and security issues.

I dont see any difference in performance by downgrading to 2.2.8, except for the fact that h265 videos works perfectly in 2.2.8 while freezing constantly in the newer versions. I don't know exactly what version is the dividing line, but I do know that 2.2.8 works really well.

I understand and agree with you on the security issue, that's a good point that I did not consider in previous comment. Though imho it's worth the risk to be able to play h265 properly, that freezing issue is disgusting.

Or the solution is to find the issue and debug it.

Please share your logs.

Posted: **12 Jun 2019 00:43**

Also having problems to stream from my sat receiver to my PC. Used to work some time ago.
The problem may be re-introduced while update the VGA driver or VLC.

Picture freezes after a second or so. But works fine if I disable HW accel. completely. But then the CPU load is 30% and GPU load 40%.

How do I attach the log file? Because direct pasting exceeds character limit.

EDIT: OK, found out about Pastebin in another Thread. Here is the log [url]https://pastebin.com/dqaChAqt[/url]

Currently using 3.0.7.1 on Win10 with GTX1070ti

Posted: **24 Oct 2019 20:18**

Hi,
I have problems playing hevc h.265 movie on my VLC 3.0.8. The movie freezes after few seconds, then it is covered by some grey veil. When I open the same movie with the Windows 10 built in film + tv player, it works well.
My GPU is GTX 980M, GPU is i7-6700HQ 2,6GHz.

This is what I get in VLC message:
direct3d11 error: SetThumbNailClip failed: 0x800706f4
chain error: Too high level of recursion (3)
main error: Failed to create video converter
direct3d11 error: SetThumbNailClip failed: 0x800706f4
main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 300 ms)
avcodec error: avcodec_send_packet critical error
direct3d11 error: SetThumbNailClip failed: 0x800706f4

I tried many of the settings suggested in this forums but nothing helps.

Please can you try to help me?
Thanks.
petr

Posted: **24 Nov 2019 15:03**

I have been monitoring this issue. Just wanted to let others know that the issue seems solved in VLC 3.0.8 (not so up to 3.0.7.x).

The VideoLAN Forums

VLC 3.0.1 H.265 Video freeze, audio keeps playing

VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing

Re: VLC 3.0.1 H.265 Video freeze, audio keeps playing