The VideoLAN Forums

Posted: **22 Jan 2018 13:12**

I am using VLC v2.2.1. When I tried to play a .mp4 file IO got this error.
VLC can't recognize the input's format:
The format of 'file:///C:/Downloads/dwHelper/Tennis.mp4' cannot be detected.
Have a look at the log for details.

So where is log file located?

I tried to set log file location. Tools/Preference/All/Logging, gave it a name, location, TEXT, Verbosity to 2. Closed VLC then try playing .mp4 file again.
I can't find log file where I set location.

Posted: **22 Jan 2018 23:04**

I have the same question. I followed some online instructions for setting up a txt file and using advanced settings, but it didn't work at all. And I couldn't find it in the faq.

Posted: **23 Jan 2018 09:30**

To help you, we need messages, to completely understand what your problems is.
To fix this, please be sure before you start the playback to:

Open: Tools -> Messages.
Set Verbosity to 2
Start playback to reproduce your issue
Save text in a file or copy into clipboard
Then paste the full resulting log here between [code]and[/code] (or use Pastebin.com if it's too long)

Also don't forget to name your Operating System and provide the VLC media player version.

Nightly Build of VLC

The VideoLAN Forums

where is logging file located?

where is logging file located?

Re: where is logging file located?

Re: where is logging file located?