Page 1 of 1
Media>Capture>Convert>Start>Crash
Posted: 05 Mar 2015 23:43
by dailyvideo
Every time I try to record desktop (Media>Open Capture Dev>Mode:Desktop>Frame: 10.00f/s>Play/Convert>Destination>Start> it just crashes immediately.
I have tried to reinstall the 64 bit version and same result.
Windows 8.1 64 bit
Any ideas? Thanks!
Re: Media>Capture>Convert>Start>Crash
Posted: 05 Mar 2015 23:49
by dailyvideo
Also, this happens regardless of it being h264 or wmv, any format.
Re: Media>Capture>Convert>Start>Crash
Posted: 08 Mar 2015 16:52
by Jean-Baptiste Kempf
Please share the logs before the crash.
Re: Media>Capture>Convert>Start>Crash
Posted: 08 Mar 2015 21:57
by dailyvideo
Please share the logs before the crash.
How do I find the log to share. When the popup comes on the screen to send in the crash report I can send that if I disable my firewall. If I check for updates it says "An error occurred while checking for updates."
Thanks.
Re: Media>Capture>Convert>Start>Crash
Posted: 09 Mar 2015 02:13
by brbixxx
Are you asking how to share a log?
If so, I haven't done this myself, but according to Administrators on multiple other threads, to share a log:
Open Tools -> Messages (set Verbosity to 2) before you start the operation and then paste the full resulting log here or on Pastebin.com if it's too long.