The VideoLAN Forums

I am having trouble with most media files on my new laptop. These files play fine on my other computer, which runs Windows 7, but not on my machine with Windows 8. The picture will randomly freeze for 2-6 seconds, while the audio will continue normally. When the picture unfreezes it catches up and resyncs with the audio. Any recommendations for fixing this problem? It has happened with mp4, mkv, yify file types, as well as from blue ray. Many thanks!

Bump - anything would help. I've looked at the faq but this problem is not addressed.

I am having this problem as well, I have Windows 8.1, the renderer is using Intel HD 4000 graphics... The video frame will freeze for about 2 seconds but the sound will continue as normal.... It seems to happen at random but usually happens after a few minutes or so of playing the video.

Here is some info from the message logs from when the problem occured:

qt4 debug: Qt: Entering Fullscreen
qt4 debug: Qt: Fullscreen state changed
main debug: VoutDisplayEvent 'resize' 1920x1080 fullscreen
main debug: auto hiding mouse cursor
main debug: auto hiding mouse cursor
main debug: resampling stopped (drift: -16146 us)
main warning: picture is too late to be displayed (missing 111 ms)
main warning: picture is too late to be displayed (missing 70 ms)
main warning: picture is too late to be displayed (missing 28 ms)
main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 300 ms)
main warning: buffer too late (-131667 us): dropped
main error: ES_OUT_RESET_PCR called
main warning: buffer too late (-110334 us): dropped
main warning: buffer too late (-89000 us): dropped
main warning: buffer too late (-68667 us): dropped
main debug: playback too late (16281521): flushing buffers
main debug: Buffering 0%
main debug: Buffering 33%
main debug: Buffering 66%
main debug: Buffering 100%
main debug: Stream buffering done (400 ms in 1 ms)
main debug: End of audio preroll
main debug: Decoder buffering done in 20 ms
main debug: End of video preroll
main warning: picture is too late to be displayed (missing 35 ms)
main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 345 ms)
main error: ES_OUT_RESET_PCR called
main warning: playback way too late (16384000): flushing buffers
main debug: discarded audio buffer
main debug: Buffering 0%
main debug: Buffering 28%
main debug: Buffering 57%

I think I may have figured out a solution (fingers crossed), I updated my Intel Rapid Storage Management drivers with the latest one and the problem seems to have gone away! For now atleast!

The problem still happens