The VideoLAN Forums

I've installed 2.1.1 on my Asus G75 running Windows 7 Ultimate, fairly clean build with only 4 apps installed. Tried the 64-bit version first, followed the steps here https://forum.videolan.org/viewtopic.php?f=14&t=106570 and tried Game of Thrones Blu Ray from original brand new media. It played the first 55 seconds before it crashed and did that consistently several times in a row, same spot. Disc is smudge free. Problem persisted after reboot. Uninstalled, installed 32 bit. Appcrash immediately. Uninstalled, tried 2.0.8 64 bit. Appcrash immediately. Uninstalled and installed 2.1.1 again. Played to 55 seconds again and then Appcrash again. Any suggestions or troubleshooting steps I can try?

-John

i have had the same problem starting from today after i upgraded to the latest version. (and i think that the presious version crashed earlier today, too.)
besides this the sending of the crash report keeps failing.
i have uninstalled the new version and reinstalled it, changed back to the older version and then back to newer but it still keeps crashing, rebooted my pc etc several times over and again. crashes occur after irregularly different playing time, sometimes sooner, sometimes later.
help..........

hmm? the latest bug report went through.

My issue is fairly consistent. Same disc crashes vlc in the same spot; 55 seconds into it on the dot. The other versions give the same crash but immediately when I try to open the disc. Any suggestions?

Well, vlc-2.2.0-git-20131121-0403-win64 doesn't crash on me, so I guess maybe this is the fix for me. Not sure what the difference is, but if I'm working, I guess that's good enough for me.

-John

i get this error message when VLC crashes while i'm re-recording a video (different videos and in different spots):

Problem signature:
Problem Event Name: APPCRASH
Application Name: vlc.exe
Application Version: 2.1.0.0
Application Timestamp: 523f7ac4
Fault Module Name: vlc.exe
Fault Module Version: 2.1.0.0
Fault Module Timestamp: 523f7ac4
Exception Code: c0000005
Exception Offset: 000018ad
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1035
Additional Information 1: 5e59
Additional Information 2: 5e59b8f59f818d3875dbe3ac9afa5b3d
Additional Information 3: eac8
Additional Information 4: eac8eec493e68da6838fcdecff5dec50

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

i have downgraded to 2.1.0 from 2.1.1 and both keep crashing. this is getting annoying. what to do?
error reports sometimes get through but mostly not. "an error in FTP server" or something like that it says when sending fails.

Well, appcrash is back.

never heard any suggestions from anyone. Anything I can try?

here's my error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: vlc.exe
Application Version: 2.2.0.0
Application Timestamp: 528ed145
Fault Module Name: vlc.exe
Fault Module Version: 2.2.0.0
Fault Module Timestamp: 528ed145
Exception Code: c0000005
Exception Offset: 0000000000003786
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 2f76
Additional Information 2: 2f76ccf9023a19544c13eb72ffefa1c5
Additional Information 3: 157a
Additional Information 4: 157a80b852bb3e1d7e36399a4c62965b

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any suggestions on what I can try? Am I in the right place to be requesting assistance?

As an update, I only get this crash when I play original blu ray media. It appears to play mkv files fine.

If I post on a forum in the middle of a forest and a tree falls on it, does it make a sound?

...

What are you playing?