Mp4 does not play video all the way thru

[elguappo]

Hey Guys,

I am having an issue with VLC where a MP4 will not play its video thru to the end. Audio continues thru, but does not play the animation.

I have logs and examples of the MP4's that are not playing all the way thru.

These mp4's play in its entirety when played in Windows Media Player..

As the MP4 is copyrighted material is there a place I can send the logs and example shots for you to review?

SPECS

1. Windows 7 64 bit also tested on Windows 7 32 bit and MAC 10.8.5
2. MP4 automatically created via PNG sequence in FFMPEG - ffmpeg.exe -y -r 24 -i

Thnxs guys. I hate having to tell people to use WMP.

Mark

[Jean-Baptiste Kempf]

Please share the file.

[elguappo]

UPDATE - This is a bug and has been reported as required.

M

[Jean-Baptiste Kempf]

trac number?

[elguappo]

#10321 - still no movement on this bug. Is there a timeline at all for this to be fixed? watching updates come flying out of VLC but no fix on this issue in 2 months. Considering we use VLC to WATCH video, its taking a while to fix this BUG that does not allow mp4's to play all the way thru a video! Kinda what VLC is suppose to do..play video's...properly...

[elguappo]

To refresh your memory we had an email thread:

My email Jan 6

On 06 Jan, Mark Rocchio wrote :
> Hey Jean,
>
> sorry to track you down this way, but I did a PM from VLC forum and it is
> still in the outbox and the email addy listed for you at jabber is not
> valid.
>
> Here is the post from the forum..
>
> https://forum.videolan.org/viewtopic.ph ... he#p389206
>
>
>
> Thnxs for the reply. I uploaded an example mp4 to the link below. Please
> compare the playback in both VLC and WMP and you will see in this example
> the final few frames are not played in VLC. But are in WMP. The last few
> frames are the mouth completing the word "No".
>
> Please note, this is for a series not aired yet, so please keep the file to
> yourself and your testing team.
>
> Thnxs Jean and appreciate your assistance as we have included VLC in our
> pipeline.

(Here i provided the link to the mp4 which is still waiting for you. )

------------------------------------------------------------------------------------------------

You then replied and told me to do a bug report..which I did.

This support request was sent in Oct 2013. You then asked me to open a bug report 7 months ago...So, I find it rather insulting that you blindly closed the ticket without referring to the email conversation we had regarding this.. We did everything requested by VLC support and we have been waiting too long for any type of support.


From Ticketing system

Resolution set to incomplete
Status changed from new to closed
You have been asked 4 months ago to share the file. I shared the mp4 in January - 7 months ago - to you via email..to which you replied.
No file, no bugfix.
Reopen when complete.

[elguappo]

Sooo...year later...VLC support going to fix a year old Bug?

[elguappo]

Hi VLC gang,

I see updates flying out from VLC, but no solution to VLCs inability to play MP4s all the way to the end of the file.

As there has been some terrible communication from VLC support, please let me know what to do to fix this bug, now sliding into 2 years since reported.

Can i get a reply please, either telling me to stick it and move on, or what to do to get this back on the radar.

Mark