2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
xing2
New Cone
New Cone
Posts: 4
Joined: 26 Sep 2013 10:15

2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby xing2 » 26 Sep 2013 10:20

I have installed the new VLC 2.1.0 right now and I found a very big bug: VLC crashes with a lot of videos, when Hardware Decoding Acceleration is Enabled (DXVA 2.0 or Automatic) :cry:

Sporadic crashes occurred also in the previous build 2.0.8 with some videos.

anuswara
Blank Cone
Blank Cone
Posts: 47
Joined: 26 Sep 2013 13:01

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby anuswara » 26 Sep 2013 13:08

Hi,
I have no crash but a bad experience, artefacts.

hw acceleration on (gtx650, NO issues with the same files on other software!)
1080p video : very fine.
1080i50 videos (deinterlace: auto> linear): very bad, jumpiness. I have to turn the hw acce off.
ok with progressive, bad with interlaced content.

xing2
New Cone
New Cone
Posts: 4
Joined: 26 Sep 2013 10:15

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby xing2 » 26 Sep 2013 15:25

crashdump

[version]
OS=6.2.9200.2.
VLC=2.1.0 Rincewind

[exceptions]
c0000005 at 674341f8x | 00000000 | 00000a8c

[context]
EDI:00000550x
ESI:00000023x
EBX:00000a8cx
EDX:77007174x
ECX:ffffffffx
EAX:00000a8cx
EBP:032bca10x
EIP:674341f8x
ESP:0668f220x

[stacktrace]
#EIP|base|module
674341f8|C
0000000d|C


[modules]
00400000|C
76ff0000|C
75570000|C
74690000|C
6dfb0000|C
754c0000|C
74ee0000|C
74df0000|C
75750000|C
75030000|C
76820000|C
683c0000|C
75170000|C
76c90000|C
76b50000|C
74cd0000|C
74bc0000|C
76d70000|C
722b0000|C
74e00000|C
72000000|C
74e50000|C
74750000|C
74670000|C
75720000|C
74d10000|C
76f70000|C
745d0000|C
73550000|C
72ea0000|C
72ac0000|C
75210000|C
74460000|C
74400000|C
6afc0000|C
74fa0000|C
6c690000|C
6c040000|C
6bb90000|C
67dd0000|C
6b8c0000|C
6a690000|C
6b2d0000|C
6b840000|C
6abb0000|C
68bf0000|C
68b30000|C
6a660000|C
6a640000|C
6a170000|C
68260000|C
68780000|C
67200000|C
68100000|C
74580000|C
74e60000|C
72430000|C
6a5b0000|C
6a450000|C
604a0000|C
75670000|C
73a00000|C
71090000|C
73db0000|C
73fc0000|C
73ce0000|C
6cf70000|C
72740000|C
72ec0000|C
747a0000|C
74a10000|C
71ae0000|C
719a0000|C
6fde0000|C
6a270000|C
723c0000|C
6fb20000|C
71e20000|C
6c840000|C
637e0000|C
6a1f0000|C
743d0000|C
6c900000|C
6c3b0000|C
6cbe0000|C
71250000|C
69790000|C
74250000|C
6a1e0000|C
71ed0000|C
67510000|C
6c4d0000|C
6b6b0000|C
71e60000|C
74520000|C
71970000|C
6e670000|C
71960000|C
73060000|C
73b10000|C
6dea0000|C
6c210000|C
6f1f0000|C
6d6c0000|C
749c0000|C
74830000|C
74650000|C
6d610000|C
6b7c0000|C
6f5f0000|C
71940000|C
6d290000|C
74510000|C
6ddf0000|C
75390000|C
6c470000|C
6f200000|C
69b20000|C
6a250000|C
67d80000|C
69c50000|C
670b0000|C
68b10000|C
67d20000|C
67cc0000|C
680c0000|C
68af0000|C
67c00000|C
66f50000|C
67900000|C
67be0000|C
663c0000|C
67840000|C
674f0000|C
67490000|C
67470000|C
67450000|C
5ef80000|C
67430000|C
69c70000|C
73a60000|C
66f30000|C
5d6f0000|C

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Jean-Baptiste Kempf » 27 Sep 2013 19:07

I will look at it.
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

Valkyr09
New Cone
New Cone
Posts: 4
Joined: 30 Oct 2012 08:26

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Valkyr09 » 28 Sep 2013 05:51

Hi,

Thanks for looking into the crashes.I am having the same problems but only with avi videos. VLC would crash if I enable Hw acceleration but work perfectly when disabled. Hw acceleration works fine on mp4 videos however.
I use VLC 64 bit on Windows 8 with Geforce GT 630M and Intel integrated video HD Graphics i4500.

I would like to submit a crash dump report if needed. Let me know if you require this.

Thanks

lobster
Blank Cone
Blank Cone
Posts: 28
Joined: 03 Oct 2011 01:27

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby lobster » 28 Sep 2013 10:49

I see the same. VLC keeps crashing. It seems to be tied to hardware acceleration. Win7/64bit/HD4000.

Ajaja
New Cone
New Cone
Posts: 8
Joined: 02 May 2013 14:21

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Ajaja » 28 Sep 2013 10:50

gdb backtrace:

Code: Select all

GNU gdb (GDB) 7.6 Copyright (C) 2013 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-w64-mingw32". For bug reporting instructions, please see: <http://www.gnu.org/software/gdb/bugs/>... Reading symbols from D:\UTIL\vlc\vlc.exe...(no debugging symbols found)...done. (gdb) run Starting program: D:\UTIL\vlc\vlc.exe [New Thread 404.0xd0] [New Thread 404.0x2bc] [New Thread 404.0xadc] warning: main libvlc: Running vlc with the default interface. Use 'cvlc' to use vlc without interface. [New Thread 404.0x2e4] [New Thread 404.0xb24] [New Thread 404.0x730] [New Thread 404.0xa94] [New Thread 404.0x88c] [New Thread 404.0x380] [New Thread 404.0x75c] [New Thread 404.0x25c] [New Thread 404.0xb7c] [New Thread 404.0x77c] warning: avi demux error: no key frame set for track 1 warning: avi demux error: no key frame set for track 2 [New Thread 404.0xb08] [New Thread 404.0x424] [New Thread 404.0x514] [New Thread 404.0x82c] [New Thread 404.0x504] warning: dxva2.lo generic: obtained IDirect3DDeviceManager9 warning: dxva2.lo generic: DXVA2CreateVideoService Success! warning: dxva2.lo generic error: DxFindVideoServiceConversion failed Program received signal SIGSEGV, Segmentation fault. [Switching to Thread 404.0xb7c] 0x000000006f1f3268 in ?? () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll (gdb) backtrace #0 0x000000006f1f3268 in ?? () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #1 0x000000006f1fd040 in vlc_entry_license__2_1_0a () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #2 0x0000000005752ec0 in ?? () #3 0x000007fef5d79210 in dxva2!DXVAHD_CreateDevice () from C:\Windows\system32\dxva2.dll #4 0x0000000005752da0 in ?? () #5 0x0000040000000500 in ?? () #6 0x000000006f1f4c9b in ?? () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #7 0x0000000000000023 in ?? () #8 0x000000006f1fd370 in vlc_entry_license__2_1_0a () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #9 0x000000006f1fd3a0 in vlc_entry_license__2_1_0a () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #10 0x000007fefd9b8e56 in ole32!CoTaskMemFree () from C:\Windows\system32\ole32.dll #11 0x000000000556eed0 in ?? () #12 0x0000000008995ab0 in ?? () #13 0x000000006f1fd370 in vlc_entry_license__2_1_0a () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #14 0x0000000000000023 in ?? () #15 0x000000006f1fd3a0 in vlc_entry_license__2_1_0a () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #16 0x000000006f1f5a3b in ?? () from D:\UTIL\vlc\plugins\codec\libdxva2_plugin.dll #17 0x0000000008995ab0 in ?? () #18 0x000007fef5d79210 in dxva2!DXVAHD_CreateDevice () from C:\Windows\system32\dxva2.dll #19 0x000007fef5d63930 in dxva2!OPMGetVideoOutputsFromIDirect3DDevice9Object () from C:\Windows\system32\dxva2.dll #20 0x0000000008995b18 in ?? () #21 0x000000006affd11e in ?? () #22 0x0000000000001d96 in ?? () #23 0x00000000000042b1 in ?? () #24 0x00000000025174e0 in ?? () #25 0x00000000025174e0 in ?? () #26 0x00000000025174e0 in ?? () #27 0x0000000000000001 in ?? () #28 0x0000000005752da0 in ?? () #29 0x000000130556f238 in ?? () #30 0x00000000025190f0 in ?? () #31 0x00000000048499b0 in ?? () #32 0x000000000241a1d0 in ?? () #33 0x0000000069791440 in ?? () from D:\UTIL\vlc\plugins\codec\libavcodec_plugin.dll #34 0x000000000556f0c8 in ?? () #35 0x0000000000000001 in ?? () #36 0x00000000025174e0 in ?? () #37 0x0000000069e45019 in vlc_entry_license__2_1_0a () from D:\UTIL\vlc\plugins\codec\libavcodec_plugin.dll #38 0x0000000000000001 in ?? () #39 0x0000000002511c60 in ?? () #40 0x0000000070333af2 in picture_pool_GetSize () from D:\UTIL\vlc\libvlccore.dll #41 0x00000000025174e0 in ?? () #42 0x0000000000000000 in ?? () (gdb)

BTW. Why http://get.videolan.org:81/vlc/2.1.0/wi ... 4-debug.7z and http://get.videolan.org:81/vlc/2.1.0/wi ... -debug.zip have "no debugging symbols"?

xing2
New Cone
New Cone
Posts: 4
Joined: 26 Sep 2013 10:15

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby xing2 » 29 Sep 2013 11:55

Debug with Visual Studio:

Unhandled exception at 0x524041F8 (libdxva2_plugin.dll) in vlc.exe: 0xC0000005: Access violation reading location 0x00000A8C.

Registers:
EAX = 00000A8C EBX = 00000A8C ECX = FFFFFFFF EDX = 77007174 ESI = 00000023 EDI = 00000550 EIP = 524041F8 ESP = 0582F220 EBP = 025D6508 EFL = 00010202
0x00000a8c = 00000000

Call Stack:
> libdxva2_plugin.dll!524041f8() Unknown
[Frames below may be incorrect and/or missing, no symbols loaded for libdxva2_plugin.dll]
libdxva2_plugin.dll!5240517c() Unknown
combase.dll!76b53732() Unknown
libvlccore.dll!5dbb3510() Unknown
libvlccore.dll!5dbb0a6b() Unknown
libvlccore.dll!5dbaeb9f() Unknown
libvlccore.dll!5dbaeec3() Unknown
libvlccore.dll!5dbca52a() Unknown
libavcodec_plugin.dll!52b84e5f() Unknown
libavcodec_plugin.dll!52b87e49() Unknown
libavcodec_plugin.dll!5254e8ff() Unknown
ntdll.dll!76ff423f() Unknown
ntdll.dll!76ff39ec() Unknown
KernelBase.dll!7469d09c() Unknown
libvlccore.dll!5dbca0c9() Unknown
libvlccore.dll!5dbca200() Unknown
libvlccore.dll!5dbca200() Unknown
libvlccore.dll!5dbca320() Unknown
msvcrt.dll!74ee9b03() Unknown
msvcrt.dll!74ee9b10() Unknown
libvlccore.dll!5dbaeb9f() Unknown
libvlccore.dll!5dbaeec3() Unknown
libvlccore.dll!5dbaf404() Unknown
libvlccore.dll!5db675a8() Unknown
libvlccore.dll!5db67d68() Unknown
libvlccore.dll!5dc558e7() Unknown
libvlccore.dll!5dbca52a() Unknown
libvlccore.dll!5dbca4e3() Unknown
libvlccore.dll!5dbca52a() Unknown
libvlccore.dll!5db7387d() Unknown
KernelBase.dll!7469de3a() Unknown
libvlccore.dll!5dbca52a() Unknown
libvlccore.dll!5dbc9e09() Unknown
libvlccore.dll!5db7387d() Unknown
KernelBase.dll!7469de3a() Unknown
libvlccore.dll!5dbc9e09() Unknown
libvlccore.dll!5db7694d() Unknown
libvlccore.dll!5db774fa() Unknown
libvlccore.dll!5db7694d() Unknown
libvlccore.dll!5db7b6cf() Unknown
libvlccore.dll!5db7dea1() Unknown
libvlccore.dll!5dbca797() Unknown
msvcrt.dll!74eea030() Unknown
msvcrt.dll!74ef906a() Unknown
msvcrt.dll!74ef9147() Unknown
kernel32.dll!7557173e() Unknown
ntdll.dll!77046911() Unknown
ntdll.dll!770468bd() Unknown

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Jean-Baptiste Kempf » 29 Sep 2013 23:12

To everyone on this thread:
  • What is your GPU
  • Can you try with VLC 2.1.0 32bits version?
  • DOes it happen in all file formats? Or just in mp4/mkv/avi?
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

adamp
New Cone
New Cone
Posts: 2
Joined: 30 Sep 2013 09:00

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby adamp » 30 Sep 2013 09:05

I´ve got the same Problem.

1x Ivy Bridge 3770 / intel HD4000
1x Core2Duo P8600 with Intel Express 4 Mobile Chipset (GMA 45)

2.10 32 Bit HW Accelration on = Crash

It only occurs with divx files (*.divx / *.avi (Container))

2.08 runs fine.

lobster
Blank Cone
Blank Cone
Posts: 28
Joined: 03 Oct 2011 01:27

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby lobster » 30 Sep 2013 10:39

VLC is 32bit, GPU is HD4000.

avi crashes every time. Other formats only does it sometimes.

Ajaja
New Cone
New Cone
Posts: 8
Joined: 02 May 2013 14:21

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Ajaja » 30 Sep 2013 17:44

Windows 7, GTX 650. 32bit VLC 2.1.0 crashes too. Looks like crashes only with XVID/DIVX other SP/ASP mpeg4.

BTW. Latest VLC 2.2.0 nightly works fine with dxva2 activated.

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Jean-Baptiste Kempf » 30 Sep 2013 20:07

Cool. I'll post a fix build to test soon.
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

Schnuffel
Blank Cone
Blank Cone
Posts: 82
Joined: 26 Nov 2011 20:13
VLC version: 2.1.5
Operating System: Windows 7 64
Location: Germany

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Schnuffel » 30 Sep 2013 21:29

i have the same prob

with some mp4 and avi files (not with all)
vlc crashes with hw acceleration enabled

w7 64 bit
radeon hd7850 (catalyst 13.9)

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Jean-Baptiste Kempf » 30 Sep 2013 21:48

i have the same prob

with some mp4 and avi files (not with all)
vlc crashes with hw acceleration enabled

w7 64 bit
radeon hd7850 (catalyst 13.9)
What codec?
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

Schnuffel
Blank Cone
Blank Cone
Posts: 82
Joined: 26 Nov 2011 20:13
VLC version: 2.1.5
Operating System: Windows 7 64
Location: Germany

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Schnuffel » 01 Oct 2013 00:16

Codec: MPEG-4 Video (XVID)
Codec: MPEG-4 Video (DX50)
and
Codec: MPEG-4 Video (mp4v)


seems all avi files causing a crash

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Jean-Baptiste Kempf » 01 Oct 2013 22:00

OK. I will fix for 2.1.1

Try this: http://people.videolan.org/~jb/vlc-2.1.1-win32.exe
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

adamp
New Cone
New Cone
Posts: 2
Joined: 30 Sep 2013 09:00

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby adamp » 02 Oct 2013 09:21

This version also crashes.

DIVX/AVI HW Accelration on

Schnuffel
Blank Cone
Blank Cone
Posts: 82
Joined: 26 Nov 2011 20:13
VLC version: 2.1.5
Operating System: Windows 7 64
Location: Germany

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Schnuffel » 02 Oct 2013 19:03

all 3 codec

Codec: MPEG-4 Video (XVID)
Codec: MPEG-4 Video (DX50)
Codec: MPEG-4 Video (mp4v)

are still crashing with 2.1.1.

Ajaja
New Cone
New Cone
Posts: 8
Joined: 02 May 2013 14:21

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Ajaja » 02 Oct 2013 19:58

are still crashing with 2.1.1.
+1 still crashing.

Valkyr09
New Cone
New Cone
Posts: 4
Joined: 30 Oct 2012 08:26

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Valkyr09 » 03 Oct 2013 14:58

Hi, I have been using vlc nightly build 2.20 (build 30 Sept 2013) and the hw acceleration works. Thanks for fixing. My system is Windows 8 64 bit with Geforce GT 630 M on 8 gb ram. The VLC build was 64 bit.

Ajaja
New Cone
New Cone
Posts: 8
Joined: 02 May 2013 14:21

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Ajaja » 03 Oct 2013 18:19

Hi, I have been using vlc nightly build 2.20 (build 30 Sept 2013) and the hw acceleration works. Thanks for fixing. My system is Windows 8 64 bit with Geforce GT 630 M on 8 gb ram. The VLC build was 64 bit.
Nightly builds have its own problems. For example, crashing with "Video post processing filter" activated. So, I'm waiting for the solving problem in the stable version.

eltouco
Blank Cone
Blank Cone
Posts: 89
Joined: 04 Dec 2007 21:32
VLC version: 2.0.5
Operating System: Windows 7 x64
Location: France

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby eltouco » 04 Oct 2013 12:47

Hi All,

i also have a crash when hardware decoding is actived (automatic or set to VADX)

I use VLC 2.1.0 x64 on Windows 7 64 bits FR, my graphic card is a radeon HD 5800 with latest Catalyst

Good luck for the fix.

Touco

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby Jean-Baptiste Kempf » 08 Oct 2013 00:52

You really should use 32bits versions.

OK, I will try to do another build.
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

xing2
New Cone
New Cone
Posts: 4
Joined: 26 Sep 2013 10:15

Re: 2.1.0 CRASHES when HW Decoding Acceleration is Enabled

Postby xing2 » 08 Oct 2013 09:09

I use the 32bit version and it crashes!
Did someone test VLC 2.1.0 before releasing it? :roll:


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 51 guests