The VideoLAN Forums

Hello,

ive had VLC for AGES (im on windows 7) but about twenty minutes ago it crashed and now wont even open up. i only get a dialog box telling me VLC has crashed do i want to send an error report and then it doesnt send.

i uninstalled, rebooted and reinstalled but the same thing happens. i wouldnt mind but i have MKV files that nothing else will play.

i hope you can help!

Reset VLC preferences:
http://wiki.videolan.org/Reset_prefs

If it doesn't help then delete the whole %appdata%\vlc folder.

THANK YOU!!!!

had to delete it all manually but its worked. thanks so much!

Hello, same as frankieglam, message vlc has crashed, then "do you want to send an error message" no facility for sending message. I had deleted VLC and downloaded from home site and softonic, 3 times, each time I try to open the new download I get the same message. Any help appreciated as I now don't have VLC on my computer

Hello, same as frankieglam, message vlc has crashed, then "do you want to send an error message" no facility for sending message. I had deleted VLC and downloaded from home site and softonic, 3 times, each time I try to open the new download I get the same message. Any help appreciated as I now don't have VLC on my computer

Did you apply what I said in my post ?

I am getting the same message when I click on a file to use VLC i.e. Message vlc has crashed, then "do you want to send an error message" no facility for sending message.