VLC 3.0.20 crashes on Win10 Intel HD 520

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magy357
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VLC 3.0.20 crashes on Win10 Intel HD 520

Postby magy357 » 29 Jan 2024 22:14

Laptop Dell Latitude e7270.
VLC works very well under Windows 7, didn't have any issues.
But once I must reinstalled OS to Win10 (all drivers are correct and up to date), I cannot play almost any longer/higher resolution video/movie without crashing player. No matter which option I choose in Tools/Preferences/Video/Output, it either doesn't work at all, or VLS crashes soon or later. Sometimes it stuck into green screen, sometimes only picture freeze but sound and subtitles still going. Rewind, skip or Stop and play movie doesn't help, I must fully close player and sometimes even kill hidden running app via Task manager. It's so frustrating!
I spent hours with trying and playing with settings, but no luck. Any idea?
Thnx!

Lotesdelere
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Re: VLC 3.0.20 crashes on Win10 Intel HD 520

Postby Lotesdelere » 30 Jan 2024 12:45

Reset the preferences (the manual way) and try again:
https://wiki.videolan.org/VSG:ResetPrefs

magy357
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Re: VLC 3.0.20 crashes on Win10 Intel HD 520

Postby magy357 » 05 Mar 2024 06:28

I tried that. Not helped :(

Lotesdelere
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Re: VLC 3.0.20 crashes on Win10 Intel HD 520

Postby Lotesdelere » 05 Mar 2024 13:06

Then it's a driver issue. Check this thread where you may find some valuable information:
https://forum.doom9.org/showthread.php?t=176013

magy357
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Re: VLC 3.0.20 crashes on Win10 Intel HD 520

Postby magy357 » 31 Mar 2024 01:46

Then it's a driver issue. Check this thread where you may find some valuable information:
https://forum.doom9.org/showthread.php?t=176013
that link wasn't very helpful anyway. I tried all possible ways until lost my patience.
The problem now is solved - I uninstalled VLC and I'm using mpv player. After two days of using and trying to play everything I get used to with VLC, no crashes, no freezing pictures, no any issues. :wink:

Lotesdelere
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Re: VLC 3.0.20 crashes on Win10 Intel HD 520

Postby Lotesdelere » 01 Apr 2024 11:58

You may have troubles when using D3D11 because AFAIK an out of the box MPV is using D3D9 video acceleration on Windows.
You can set VLC to use DXVA2:
Tools -> Preferences -> Video
Output = Direct3D9

Tools -> Preferences -> Input/Codecs
Hardware accelerated decoding = DXVA 2.0

Then save, exit and restart VLC.

reamiado
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Re: VLC 3.0.20 crashes on Win10 Intel HD 520

Postby reamiado » 17 Jun 2024 09:48

I opened a new account, just to post, that the first of the last two recommendations worked for me! I followed these steps:
You may have troubles when using D3D11 because AFAIK an out of the box MPV is using D3D9 video acceleration on Windows.
You can set VLC to use DXVA2:
Tools -> Preferences -> Video
Output = Direct3D9
And now my video doesn't stop anymore, sometimes there is a green screen and I coudn't find the second tip, but it's so much better now already, thank you!


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