Playback of Hikvision H.265+ video?

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T-Halen
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Playback of Hikvision H.265+ video?

Postby T-Halen » 06 Aug 2019 22:28

I've got a Hikvision security camera that is recording video using H.265+ technology. When I download that video and try to view it using VLC (v3.0.7.1) I get a still image from that video, but the video itself isn't playing, even though the time stamp and progress bar at the bottom of the VLC window shows that it is.

H.265+ info from Hikvision: https://content.hikvision.com/en/core-technology/h.265-plus

Question, should VLC be able to play this video? If not, is this something the team is working on?

Thanks.

T-Halen
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Re: Playback of Hikvision H.265+ video?

Postby T-Halen » 11 Aug 2019 23:10

I applied all the latest Windows10Pro updates, uninstalled, and re-installed VLC (with a reset of prefs/settings/etc..)
Still no luck. Just a still image from the video while the VLC player thinks it's playing (time stamp counts up, progress bar moves)

Here is what the codec info screen looks like.

Image

Any ideas?

T-Halen
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Re: Playback of Hikvision H.265+ video?

Postby T-Halen » 12 Aug 2019 21:32

Uninstalled the current version of VLC, and installed the 32bit v2.2.4, and found that it plays the H.265+ video just fine. So it's obviously a bug in the most recent version(s).

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Re: Playback of Hikvision H.265+ video?

Postby Lotesdelere » 13 Aug 2019 14:16

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.

Also upload a short sample of a problematic file to Zippyshare.com (200 MB max) or to WeTransfer.com and then post the link to the file here.
http://www.zippyshare.com
https://wetransfer.com

If needed cut it with DGsplit and read here about how to do it:
http://forum.videolan.org/viewtopic.php?f=14&t=57724&p=193335#p193335
100 MB max should be enough.

T-Halen
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Re: Playback of Hikvision H.265+ video?

Postby T-Halen » 13 Aug 2019 15:06

Log/Messages: https://pastebin.com/YBDeUkgQ

Video file: https://www63.zippyshare.com/v/F2ypRFO4/file.html

Video plays fine with 'Windows Media Player', and 'Movies & TV'.

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Re: Playback of Hikvision H.265+ video?

Postby Lotesdelere » 14 Aug 2019 11:55

Code: Select all

Frame rate : 10.350 FPS

VLC has troubles for playing low FPS videos, it's a known issue for a long time and still awaiting for a fix.
I've read it should be fixed later in VLC 4.

T-Halen
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Re: Playback of Hikvision H.265+ video?

Postby T-Halen » 14 Aug 2019 14:20

Code: Select all

Frame rate : 10.350 FPS

VLC has troubles for playing low FPS videos, it's a known issue for a long time and still awaiting for a fix.
I've read it should be fixed later in VLC 4.
VLC 32bit v2.2.4 doesn't have any trouble playing that video, and the current version doesn't have trouble playing H.264 or H.265(no plus) videos of the same frame rate.

unidan
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Re: Playback of Hikvision H.265+ video?

Postby unidan » 14 Aug 2019 14:22

VLC has troubles for playing low FPS videos, it's a known issue for a long time and still awaiting for a fix.
I've read it should be fixed later in VLC 4.
Actually, this is fixed in VLC 3.0.8 which will be released soon : https://git.videolan.org/?p=vlc/vlc-3.0.git;a=commit;h=7c351860333b60b3db08daea4afad0e8384425de

T-Halen
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Re: Playback of Hikvision H.265+ video?

Postby T-Halen » 29 Aug 2019 17:49

I have upgraded to the 3.0.8 release, and these videos still do not play in VLC.

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Re: Playback of Hikvision H.265+ video?

Postby InTheWings » 04 Sep 2019 15:24

I have upgraded to the 3.0.8 release, and these videos still do not play in VLC.
Unfornately, this is problem with Threading changes in FFmpeg/avcodec decoder.
This provides high performance for HD+ content, but breaks with low frame rate because it adds way too much delay.

You can workaround for a single media:
- Disable audio --noaudio
- Increase --file-caching to add and extra 500ms (1000ms for example)
- Disable frame threading --avcodec-threads=1
you can also
- Use --low-delay if you use 4.0 master branch

Try and provide feedback on one of these
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !

T-Halen
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Re: Playback of Hikvision H.265+ video?

Postby T-Halen » 04 Sep 2019 15:47

You can workaround for a single media:
- Disable audio --noaudio
- Increase --file-caching to add and extra 500ms (1000ms for example)
- Disable frame threading --avcodec-threads=1
you can also
- Use --low-delay if you use 4.0 master branch

Try and provide feedback on one of these
- Disable audio --noaudio [no change, still doesn't play]
- Increase --file-caching=500 [video plays fine]
- Disable frame threading --avcodec-threads=1 [video plays fine]


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