Audio playback issues; audio cuts out at regular intervals

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branimir1999
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Audio playback issues; audio cuts out at regular intervals

Postby branimir1999 » 16 Jul 2018 16:52

So, all of a sudden, my VLC keeps cutting out audio at regular intervals which are around 5.5 seconds. The video playback is completely fine, but the audio, standalone or part of the video, cuts out after 5.5 seconds of real-time playing. Debug messaging tells me the audio playback is way too late so VLC flushes buffers, while if screw around with the options I get a mixture of too early and too late. VLC worked perfectly fine prior, I don't know what changed in the meantime. I've tried changing audio modules but it makes no difference, I've tried changing file caching but that only changes how long the audio cuts out and I've tried disabling the hardware acceleration, among other things. I am using Win 10 and my specs shouldn't be a problem if it worked before.

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Re: Audio playback issues; audio cuts out at regular intervals

Postby chubinou » 17 Jul 2018 09:48

Hi,

could you provide logs?
Does this happens with every media?
To help you, we need messages, to completely understand what your problems is.
To fix this, please be sure before you start the playback to:
  1. Open: Tools -> Messages.
  2. Set Verbosity to 2
  3. Start playback to reproduce your issue
  4. Save text in a file or copy into clipboard
  5. Then paste the full resulting log here between [​code]and[​/code] (or use Pastebin.com if it's too long)
Also don't forget to name your Operating System and provide the VLC media player version.

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Re: Audio playback issues; audio cuts out at regular intervals

Postby branimir1999 » 17 Jul 2018 19:16

No, it happens only to VLC and as I said before, it suddenly started happening without any apparent causation. My OS is Windows 10 Pro and the VLC version is the latest one but I've updated it with the latest nightly build and still keeps happening.

Log:

Code: Select all

main warning: playback too late (60102): up-sampling main warning: timing screwed (drift: 120381 us): stopping resampling main warning: playback too late (121153): up-sampling main warning: playback way too late (180573): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5992 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60183): up-sampling main warning: timing screwed (drift: 120441 us): stopping resampling main warning: playback too late (120607): up-sampling main warning: playback way too late (180613): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 6030 zeroes mmdevice debug: state changed: 1 main warning: playback too late (61103): up-sampling main warning: timing screwed (drift: 122848 us): stopping resampling main warning: playback too late (123618): up-sampling main warning: playback way too late (180196): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5985 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60373): up-sampling main warning: timing screwed (drift: 121755 us): stopping resampling main warning: playback too late (122508): up-sampling main warning: playback way too late (180466): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5981 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60185): up-sampling main warning: timing screwed (drift: 121175 us): stopping resampling main warning: playback too late (121553): up-sampling main warning: playback way too late (180322): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5893 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60524): up-sampling main warning: timing screwed (drift: 121388 us): stopping resampling main warning: playback too late (121075): up-sampling main warning: playback way too late (180329): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5950 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60315): up-sampling main warning: timing screwed (drift: 120674 us): stopping resampling main warning: playback too late (121551): up-sampling main warning: playback way too late (180138): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5995 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60423): up-sampling main warning: timing screwed (drift: 121494 us): stopping resampling main warning: playback too late (122058): up-sampling main warning: playback way too late (180725): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5907 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60638): up-sampling main warning: timing screwed (drift: 121833 us): stopping resampling main warning: playback too late (122378): up-sampling main warning: playback way too late (180209): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5915 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60386): up-sampling main warning: timing screwed (drift: 121018 us): stopping resampling main warning: playback too late (122105): up-sampling main warning: playback way too late (180394): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 6009 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60741): up-sampling main warning: timing screwed (drift: 122813 us): stopping resampling main warning: playback too late (123213): up-sampling main warning: playback way too late (180602): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5861 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60324): up-sampling main warning: timing screwed (drift: 120892 us): stopping resampling main warning: playback too late (121267): up-sampling main warning: playback way too late (181083): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5821 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60745): up-sampling main warning: timing screwed (drift: 121564 us): stopping resampling main warning: playback too late (121815): up-sampling main warning: playback way too late (181027): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5836 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60350): up-sampling main warning: timing screwed (drift: 121675 us): stopping resampling main warning: playback too late (122074): up-sampling main warning: playback way too late (180255): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5832 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60206): up-sampling main warning: timing screwed (drift: 121255 us): stopping resampling main warning: playback too late (121028): up-sampling main warning: playback way too late (180971): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5846 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60704): up-sampling main warning: timing screwed (drift: 122112 us): stopping resampling main warning: playback too late (122612): up-sampling main warning: playback way too late (180717): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5836 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60166): up-sampling main warning: timing screwed (drift: 120610 us): stopping resampling main warning: playback too late (121738): up-sampling main warning: playback way too late (180887): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 6037 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60413): up-sampling main warning: timing screwed (drift: 121177 us): stopping resampling main warning: playback too late (122762): up-sampling main warning: playback way too late (180236): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 6027 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60669): up-sampling main warning: timing screwed (drift: 121431 us): stopping resampling main warning: playback too late (121972): up-sampling main warning: playback way too late (180390): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5904 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60081): up-sampling main warning: timing screwed (drift: 120759 us): stopping resampling main warning: playback too late (121720): up-sampling main warning: playback way too late (180096): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5894 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60548): up-sampling main warning: timing screwed (drift: 121220 us): stopping resampling main warning: playback too late (121264): up-sampling main warning: playback way too late (180640): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5903 zeroes mmdevice debug: state changed: 1 main warning: playback too late (61071): up-sampling main warning: timing screwed (drift: 122769 us): stopping resampling main warning: playback too late (122668): up-sampling main warning: playback way too late (180725): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5858 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60168): up-sampling main warning: timing screwed (drift: 120740 us): stopping resampling main warning: playback too late (121536): up-sampling main warning: playback way too late (180304): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5896 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60754): up-sampling main warning: timing screwed (drift: 122433 us): stopping resampling main warning: playback too late (122914): up-sampling main warning: playback way too late (180115): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5803 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60651): up-sampling main warning: timing screwed (drift: 122685 us): stopping resampling main warning: playback too late (123312): up-sampling main warning: playback way too late (180579): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5859 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60221): up-sampling main warning: timing screwed (drift: 120476 us): stopping resampling main warning: playback too late (121521): up-sampling main warning: playback way too late (181316): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5824 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60094): up-sampling main warning: timing screwed (drift: 120539 us): stopping resampling main warning: playback too late (120956): up-sampling main warning: playback way too late (180814): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5922 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60037): up-sampling main warning: timing screwed (drift: 120522 us): stopping resampling main warning: playback too late (120857): up-sampling main warning: playback way too late (180171): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5829 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60012): up-sampling main warning: timing screwed (drift: 121105 us): stopping resampling main warning: playback too late (120812): up-sampling main warning: playback way too late (180525): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5927 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60332): up-sampling main warning: timing screwed (drift: 121132 us): stopping resampling main warning: playback too late (121490): up-sampling main warning: playback way too late (180132): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5936 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60039): up-sampling main warning: timing screwed (drift: 120211 us): stopping resampling main warning: playback too late (119524): up-sampling main warning: playback way too late (180425): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5987 zeroes mmdevice debug: state changed: 1 main warning: playback too late (61597): up-sampling main warning: timing screwed (drift: 123447 us): stopping resampling main warning: playback too late (124261): up-sampling main warning: playback way too late (180479): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 6055 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60408): up-sampling main warning: timing screwed (drift: 121274 us): stopping resampling main warning: playback too late (122127): up-sampling main warning: playback way too late (181674): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5884 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60726): up-sampling main warning: timing screwed (drift: 121584 us): stopping resampling main warning: playback too late (121691): up-sampling main warning: playback way too late (180569): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5928 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60181): up-sampling main warning: timing screwed (drift: 120562 us): stopping resampling main warning: playback too late (120460): up-sampling main warning: playback way too late (181051): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5888 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60069): up-sampling main warning: timing screwed (drift: 120200 us): stopping resampling main warning: playback too late (121327): up-sampling main warning: playback way too late (180141): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5956 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60842): up-sampling main warning: timing screwed (drift: 121915 us): stopping resampling main warning: playback too late (122102): up-sampling main warning: playback way too late (180416): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5964 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60654): up-sampling main warning: timing screwed (drift: 121477 us): stopping resampling main warning: playback too late (122565): up-sampling main warning: playback way too late (180665): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 5770 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60602): up-sampling main warning: timing screwed (drift: 121401 us): stopping resampling main warning: playback too late (121653): up-sampling main warning: playback way too late (180069): flushing buffers mmdevice debug: state changed: 0 wasapi debug: reset main debug: inserting 6072 zeroes mmdevice debug: state changed: 1 main warning: playback too late (60621): up-sampling mpegaudio debug: emulated startcode (no startcode on following frame) main debug: EOF reached main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: waiting decoder fifos to empty main debug: killing decoder fourcc `mpga' main debug: removing module "mpg123" mmdevice debug: state changed: 0 wasapi debug: reset main debug: removing module "samplerate" main debug: removing module "scaletempo" main debug: removing module "float_mixer" main debug: keeping audio output main debug: removing module "es" main debug: removing module "mpegaudio" main debug: removing module "record" main debug: removing module "skiptags" main debug: removing module "cache_read" main debug: removing module "filesystem" main debug: Program doesn't contain anymore ES main debug: dead input main debug: changing item without a request (current 0/1) main debug: nothing to play qt debug: IM: Deleting the input

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Re: Audio playback issues; audio cuts out at regular intervals

Postby silentknyght » 17 Jul 2018 19:59

It looks like you're having the exact same problems I'm having (see: https://forum.videolan.org/viewtopic.php?f=14&t=144662 ). I can also confirm that Beta 4.0.0 20180717-0520 (64 bit) doesn't appear to fix the problem.

I've tried back as far as 2.0.0 and 1.1.9 (both 32 bit versions), and while the issue is markedly improved, it still seems to exist.

Edit: branimir1999, see if a reboot fixes your problem. If it's the same as mine, it only occurs after waking from sleep.

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Re: Audio playback issues; audio cuts out at regular intervals

Postby branimir1999 » 17 Jul 2018 20:37

I've tried restarting but it has no effect.

I've tried disabling all S/PDIF devices and now I get combinations of playing way too late, way too early, up-sampling and down-sampling, which makes the music sound even worse than silence.

Code: Select all

main warning: playback too late (60157): up-sampling main warning: timing screwed (drift: 121940 us): stopping resampling main warning: playback too late (112848): up-sampling main warning: playback way too late (181904): flushing buffers main warning: playback too early (-101604): down-sampling main debug: resampling stopped (drift: -2910 us) main warning: playback too late (61089): up-sampling main warning: timing screwed (drift: 122780 us): stopping resampling main warning: playback too late (117690): up-sampling main warning: playback way too late (182402): flushing buffers main warning: playback too early (-103421): down-sampling main debug: resampling stopped (drift: -1886 us) main warning: playback too late (60115): up-sampling main warning: timing screwed (drift: 123100 us): stopping resampling main warning: playback too late (123010): up-sampling main warning: playback way too late (183588): flushing buffers main warning: playback too early (-102117): down-sampling main debug: resampling stopped (drift: -6854 us) main warning: playback too late (61146): up-sampling main warning: timing screwed (drift: 122725 us): stopping resampling main warning: playback too late (118633): up-sampling main warning: playback way too late (180073): flushing buffers main warning: playback too early (-93278): down-sampling main debug: resampling stopped (drift: 4121 us) main warning: playback too late (60121): up-sampling main warning: timing screwed (drift: 120289 us): stopping resampling main warning: playback too late (117198): up-sampling main warning: playback way too late (181072): flushing buffers main warning: playback too early (-91604): down-sampling main debug: resampling stopped (drift: 2658 us) main warning: playback too late (61658): up-sampling main warning: timing screwed (drift: 124828 us): stopping resampling main warning: playback too late (119715): up-sampling main warning: playback way too late (181883): flushing buffers main warning: playback too early (-93421): down-sampling main debug: resampling stopped (drift: 842 us) main warning: playback too late (62842): up-sampling main warning: timing screwed (drift: 126898 us): stopping resampling main warning: playback too late (126785): up-sampling main warning: playback way too late (182407): flushing buffers main warning: playback too early (-91992): down-sampling main debug: resampling stopped (drift: 5724 us) main warning: playback too late (63724): up-sampling main warning: timing screwed (drift: 130440 us): stopping resampling main warning: playback too late (125328): up-sampling main warning: playback way too late (182062): flushing buffers main warning: playback too early (-91176): down-sampling main debug: resampling stopped (drift: 5793 us) main warning: playback too late (60792): up-sampling main warning: timing screwed (drift: 121963 us): stopping resampling main warning: playback too late (117849): up-sampling main warning: playback way too late (182311): flushing buffers main warning: playback too early (-93380): down-sampling main debug: resampling stopped (drift: 4132 us) main warning: playback too late (63132): up-sampling main warning: timing screwed (drift: 128189 us): stopping resampling main warning: playback too late (127075): up-sampling main warning: playback way too late (181060): flushing buffers main warning: playback too early (-102584): down-sampling main debug: resampling stopped (drift: 5132 us)

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Re: Audio playback issues; audio cuts out at regular intervals

Postby silentknyght » 17 Jul 2018 21:19

Yours persists through a reboot? Fascinating. I wonder if there's some other software or driver conflict, I don't have this issue anywhere other than VLC.

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Re: Audio playback issues; audio cuts out at regular intervals

Postby Jean-Baptiste Kempf » 24 Jul 2018 20:27

What is your CPU? Motherboard? Computer model?
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Re: Audio playback issues; audio cuts out at regular intervals

Postby visualaudio » 05 Aug 2018 18:15

I had the same issue, restarted and it seemed to fix it.

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Re: Audio playback issues; audio cuts out at regular intervals

Postby _omega_ » 24 Aug 2018 21:35

Same problem here. Windows 10, VLC 3.03. Audio cuts out for about 1.5 seconds at regular intervals, about 11 seconds in my case. This makes VLC a non-usable program.

Really is disappointing, a program that I've loved and used for years is not usable for me any more. Other media players work fine, actually *anything* that plays media on this PC works without flaws, except VLC. On this same PC with Ubuntu 14.04 and VLC 2.2.2 there are no problems.

VLC 2.2.2 in windows 10 has the same problem, albeit at a shorter interval between cutouts/

Restarting the PC obviously doesn't fix this issue. it's persistent and and can only be attributed to VLC.

Changing the output module does not fix the problem no matter which module is selected.

changing 'skip h.264 in loop' option to 'all' does not fix the issue.

Code: Select all

main warning: playback way too late (180829): flushing buffers main warning: timing screwed (drift: 121975 us): stopping resampling main warning: playback too late (122164): up-sampling main warning: playback way too late (180090): flushing buffers

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Re: Audio playback issues; audio cuts out at regular intervals

Postby silentknyght » 28 Aug 2018 00:20

What is your CPU? Motherboard? Computer model?
FWIW:
Ryzen 1700X, Asus Crosshair VI Hero, though I'm using an Asus Xonar DGX instead of the onboard audio. I've tried the official Asus drivers as well as unofficial ones (that are purportedly better) without any fix (though, some of the drivers do make it worse).

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Re: Audio playback issues; audio cuts out at regular intervals

Postby Jean-Baptiste Kempf » 28 Aug 2018 11:06

Do you have some clean/optimization software for energy or something?

Using 32 or 64 bits?
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Re: Audio playback issues; audio cuts out at regular intervals

Postby Andrya » 11 Sep 2018 17:20

Hello dear VLC Community,

I have exactly the same issue that drove me crazy.
I tried all the audio output modules, played around with volumes and even reinstalled the operating system. All without success.

I came to the conclusion that my issue had to be with the new hardware.
I have a Ryzen 7 2700X, Aorus X470 Ultra Gaming and 16 GB DDR4-3200 G.Skill RipJaw Black.
Instinctively I reset my overclocked cpu from 3.9GHz back to 3.7GHz (default) and suddenly the issue disappeared.

I hope my experience will help someone.

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Re: Audio playback issues; audio cuts out at regular intervals

Postby Kahou » 12 Sep 2018 11:41

Happening here too. R7 1700x, Crosshair VI Hero, RX 480, Windows 10 1607 14393.2430

Code: Select all

qt debug: Logical video size: 1920x800 main debug: resized to 1920x800 main debug: VoutDisplayEvent 'resize' 1920x800 d3d11va debug: DxCreateDecoderSurfaces succeed main debug: using hw decoder module "d3d11va" avcodec info: Using D3D11VA (Radeon (TM) RX 480 Graphics, vendor 4098(ATI), device 26591, revision 199) for hardware decoding main debug: Received first picture main debug: Decoder wait done in 206 ms main warning: playback too late (69250): up-sampling main warning: timing screwed (drift: 148167 us): stopping resampling main warning: playback too late (169146): up-sampling main warning: playback way too late (188146): flushing buffers main warning: playback way too early (-360333): playing silence main debug: inserting 17295 zeroes main warning: playback too late (78979): up-sampling main warning: timing screwed (drift: 159875 us): stopping resampling main warning: playback too late (178875): up-sampling main warning: playback way too late (198875): flushing buffers main warning: playback way too early (-362354): playing silence main debug: inserting 17392 zeroes main debug: toggling resume main debug: toggling resume main debug: toggling resume

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Re: Audio playback issues; audio cuts out at regular intervals

Postby silentknyght » 14 Sep 2018 01:29

Hello dear VLC Community,

I have exactly the same issue that drove me crazy.
I tried all the audio output modules, played around with volumes and even reinstalled the operating system. All without success.

I came to the conclusion that my issue had to be with the new hardware.
I have a Ryzen 7 2700X, Aorus X470 Ultra Gaming and 16 GB DDR4-3200 G.Skill RipJaw Black.
Instinctively I reset my overclocked cpu from 3.9GHz back to 3.7GHz (default) and suddenly the issue disappeared.

I hope my experience will help someone.
That's an interesting analysis, but it doesn't make sense to me why my overclock wouldn't cause an issue with VLC until after I resume from sleep/standby, nor would it explain why only VLC is affected (and other programs are not).

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Re: Audio playback issues; audio cuts out at regular intervals

Postby silentknyght » 14 Sep 2018 01:38

Do you have some clean/optimization software for energy or something?

Using 32 or 64 bits?
I don't know what is meant by "clean/optimization software for energy". If you mean power-management software, no: I am not running any third-party power management software (mine is a desktop PC). It may be a stretch, but as I have a Ryzen processor, I am using the "AMD Ryzen Balanced" power plan that is built into Windows.

I am using the 64 bit version of VLC. Just updated to 3.0.4, but the issue persists (at least, immediately after the upgrade; if it vanishes after a subsequent reboot + sleep + resume, I will respond.

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Re: Audio playback issues; audio cuts out at regular intervals

Postby v.bow » 02 Oct 2018 23:02

I am having the exact same problem. Ive tried un/re install, turned off all running programs, tried other players.

all other players work fine but not vlc

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Re: Audio playback issues; audio cuts out at regular intervals

Postby Jean-Baptiste Kempf » 14 Oct 2018 19:16

Do you have some clean/optimization software for energy or something?

Using 32 or 64 bits?
I don't know what is meant by "clean/optimization software for energy". If you mean power-management software, no: I am not running any third-party power management software (mine is a desktop PC). It may be a stretch, but as I have a Ryzen processor, I am using the "AMD Ryzen Balanced" power plan that is built into Windows.

I am using the 64 bit version of VLC. Just updated to 3.0.4, but the issue persists (at least, immediately after the upgrade; if it vanishes after a subsequent reboot + sleep + resume, I will respond.

If you change the power plan?
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Re: Audio playback issues; audio cuts out at regular intervals

Postby Hitchhiker » 16 Oct 2018 17:24

More often than not, audio problems are a drivers issue. I think it's safe to say that if it was vlc which was at fault then everybody would be having the same issue.

As a first troubleshooting step go to Windows Device Manager and expand "Sound, Video and Game Controllers". Right click each controller if there's more than one and then click "Uninstall". Reboot the computer and Windows will reinstall them for you. Then go check vlc playback again.

To go directly to Device Manager, hit Windows key + R to open the Run command and type (or copy/paste from here) devmgmt.msc and click OK.

If the problem persists, open an elevated command prompt and run sfc /scannow to check for corrupt operating system files. If you see the message "Windows Resource Protection found corrupt files but was unable to fix some of them" use the same command prompt to run the following command:

  • DISM.exe/Online /Cleanup-image /Restorehealth
You'll find an elevated command prompt by hitting Windows key + X and then click the menu option "Command Prompt (Admin)

DISM fixed a problem on my own machine quite recently. Here's a screenshot of it.

Image
(click the enlarge)

I should add that running DISM can take a while and an hour or more is not unusual depending on how much corruption was detected. After 20-30 minutes though, you'll see the figure 20% appear followed by 100% when it completes.

Andrey123
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Re: Audio playback issues; audio cuts out at regular intervals

Postby Andrey123 » 12 Nov 2018 03:13

Go Tools>Preferences>Audio>Output Module> (now pick one that seems to work)

Windows Mutimedia Device worked for me
but DirectX and WaveOut are also common choices.

Update: So it would seem that this is not a permanent fix as I am having the same problems again. So looks like something in the new Win10 update probably is the reason. Bottom line is I don't think any tweaking is going to help and the coders behind VLC need to fix it.

jnix99
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Re: Audio playback issues; audio cuts out at regular intervals

Postby jnix99 » 04 Jan 2019 04:19

I narrowed this down on my PC, if you have Cisco WebEx Meetings installed try removing it. As a solid test have VLC going at the same time. My mp3 stopped during WebEx uninstall and the problem has gone away in VLC. Let me know if this helps anyone

silentknyght
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Re: Audio playback issues; audio cuts out at regular intervals

Postby silentknyght » 22 Jan 2019 02:35

I narrowed this down on my PC, if you have Cisco WebEx Meetings installed try removing it. As a solid test have VLC going at the same time. My mp3 stopped during WebEx uninstall and the problem has gone away in VLC. Let me know if this helps anyone
As a browser extension or as a stand-alone install?

silentknyght
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Re: Audio playback issues; audio cuts out at regular intervals

Postby silentknyght » 27 Jan 2019 15:45

Hello dear VLC Community,

I have exactly the same issue that drove me crazy.
I tried all the audio output modules, played around with volumes and even reinstalled the operating system. All without success.

I came to the conclusion that my issue had to be with the new hardware.
I have a Ryzen 7 2700X, Aorus X470 Ultra Gaming and 16 GB DDR4-3200 G.Skill RipJaw Black.
Instinctively I reset my overclocked cpu from 3.9GHz back to 3.7GHz (default) and suddenly the issue disappeared.

I hope my experience will help someone.
So, this may be hardware-based. I updated my BIOS (Crosshair VI Hero) from 3502 to 6401, and also backed-off of my overclock from 3.8 to 3.7. This morning, I appeared to have no audio skipping with VLC after resuming from sleep (which was the classic scenario, before, that caused my issues). I'm not sure either of those intuitively make a lot of sense, but it's hard to argue with results.

Lotesdelere
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Re: Audio playback issues; audio cuts out at regular intervals

Postby Lotesdelere » 28 Jan 2019 11:49


dobrowolsk
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Re: Audio playback issues; audio cuts out at regular intervals

Postby dobrowolsk » 05 Feb 2019 23:13

Changing Audio device doesn't work. Log looks like this:

Code: Select all

main warning: playback way too early (-120493): playing silence main debug: inserting 5783 zeroes main warning: playback too early (-43993): down-sampling main warning: timing screwed (drift: -95577 us): stopping resampling main warning: playback too early (-96577): down-sampling main warning: playback way too early (-120514): playing silence main debug: inserting 5784 zeroes main warning: playback too early (-41014): down-sampling main warning: timing screwed (drift: -84660 us): stopping resampling main warning: playback too early (-84660): down-sampling main warning: playback way too early (-123368): playing silence main debug: inserting 5921 zeroes main warning: playback too early (-41014): down-sampling main warning: timing screwed (drift: -87681 us): stopping resampling main warning: playback too early (-90681): down-sampling main warning: playback way too early (-122535): playing silence main debug: inserting 5881 zeroes
Audio cuts out for about half a second every 5-6 seconds.

Intel i7-2600K, RX580 GPU, Windows 10, 64 bit version 3.0.6

LatencyMon reports everything perfectly fine.

scudybeef
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Re: Audio playback issues; audio cuts out at regular intervals

Postby scudybeef » 08 Feb 2019 19:37

had this problem for years on my old w7 system,,just installed w7 64 bit on a new comp,and thought i had sorted the problem,,no cutout for 2 days,however,after updating windows today (i used a 10 year old original setup disc),it seems the cutout is back,ive only installed 9 updates so far,in cluding service pack 1,so it is possible that windows update is causing the problem.


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