VLCx64 3.0.3 immediate crash on start when hardware acceleration is deactivated

[blackritus]

Hi,

Gamma adjusting does not work for me. So I followed the advice to disable hardware acceleration.

Now I can't even start VLC anymore, crashes directly. I don't know if there are logs or where they are saved. Only thing I could find is the crashdump attatched.

Reboot didn't help.

Best regards,
BlackRitus


VLCx64 3.0.3
Windows 8.1x64 with latest updates
Modifications (both without problems):
- pause-click-plugin
- Ran the VLC Remote setup helper

Crashdump
Laptop specifications

/edit
I can reliably reproduce crashes with that setting. If I copy back my old config from [...]\AppData\Roaming\vlc it works normally again.

[Firestorm]

Enable HW acc and in Video set output to Direct3D9. Doesn't work with Direct3D11. Didn't tested on other outputs.

[blackritus]

Hmm, I only have the choice between

• automatic
• Direct3D11
• Direct X video acceleration (DXVA) 2.0
• deactivated

If Direct X is chosen, it also crashes.

[Jean-Baptiste Kempf]

Hmm, I only have the choice between

• automatic
• Direct3D11
• Direct X video acceleration (DXVA) 2.0
• deactivated

If Direct X is chosen, it also crashes.

What is your driver version?

[blackritus]

@Firestorm
I'm so sorry, seems like I didn't read properly and was in the wrong tab.
Disabling Hardware acceleration in the Input/Codecs tab and setting Video output to Direct3D9 in Video tab --> output solved my problem.
Gamma works, no crash.

The list written above was the dropdown for HW acceleration.


@Jean-Baptiste Kempf

Code: Select all

Intel HD Graphics Family ID 8086-0A16 Revision C Sub Manufacturer Acer Incorporated [ALI] (1025) Driver version 10.18.10.3643 NVIDIA GeForce 840M ID 10DE-1341 Revision A3 Sub Manufacturer Acer Incorporated [ALI] (1025) Bus Schnittstelle PCI Express x4 Driver version 22.21.13.8494 BIOS Version 82.08.17.00.34

[Jean-Baptiste Kempf]

What about Direct3D9 and DxVA?

[blackritus]

Not sure what you mean.
Direct3D9 and disabled HW acceleration solved it (both crash and gamma).

Thanks for your help!
Can be closed.

[Jean-Baptiste Kempf]

and Direct3d9 and DxVA 2.0 HW acceleration?

[blackritus]

Ah ok.

With Direct3d9 and DxVA 2.0 HW acceleration no crash, but gamma doesn't work.

[Jean-Baptiste Kempf]

Ah ok.

With Direct3d9 and DxVA 2.0 HW acceleration no crash, but gamma doesn't work.

Does it decode with intel or nvidia card?

[blackritus]

It's decoding with internal intel chip (as far as I can tell - don't know where to reliably look that up).
Trying to force the nvidia chip in the nvidia system settings to work on vlc.exe is impossible, the dropdown is greyed out.
https://i.imgur.com/eKco9XW.png

[Jean-Baptiste Kempf]

OK, intel it is, then. What driver version?

[blackritus]

Intel HD Graphics Family
ID 8086-0A16
Revision C
Sub Manufacturer Acer Incorporated [ALI] (1025)
Driver version 10.18.10.3643

[AKazak]

Greetings!

VLC 3.0.3 Vetinari running on Windows 7 x64 fully updated.

I have the same issue when open a video file with VLC by default using double click in Windows Explorer.
If I start VLC alone, then no crash happens.

Setting Hardware Acceleration to Disabled in the Input/Codecs tab and setting Video output to Direct3D9 in the Video tab had no effect --- VLC crashes.

What else can I try?

Thank you.