crashes on opening every time

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
john6528
New Cone
New Cone
Posts: 3
Joined: 27 Sep 2017 00:51

crashes on opening every time

Postby john6528 » 27 Sep 2017 00:59

Windows 10
2.2.2 weatherwax
2.2.6 gets same error
If can't fix this I can't use VLC anymore. SAD
Don't know if this is right place but here is the dump:
[version]
OS=6.2.9200.2.
VLC=2.2.2 Weatherwax

[exceptions]
c0000005 at 00007ff95ac57d24x | 0000000000000000 | 00007ff933893450

[context]
RDI:0000000000000000x
RSI:0000000000000000x
RBX:000000000082a0f0x
RDX:0000000000000000x
RCX:0000000002ae3160x
RAX:00007ff933893440x
RBP:0000000000000001x
RIP:00007ff95ac57d24x
RSP:000000000796f440x
R8:0000000000000001x
R9:0000000000000000x
R10:000000000088e750x
R11:0000000000000246x
R12:0000000000000000x
R13:0000000000000000x
R14:000000000082a0f0x
R15:0000000000000000x

[stacktrace]
#EIP|base|module
00007ff95ac57d24|C:\WINDOWS\System32\MSCTF.dll


[modules]
0000000000400000|C:\Program Files\VideoLAN\VLC\vlc.exe
00007ff95b720000|C:\WINDOWS\SYSTEM32\ntdll.dll
00007ff958ca0000|C:\WINDOWS\System32\KERNEL32.DLL
00007ff958980000|C:\WINDOWS\System32\KERNELBASE.dll
00007ff956240000|C:\WINDOWS\SYSTEM32\apphelp.dll
00007ff95a470000|C:\WINDOWS\System32\ADVAPI32.dll
00007ff95b4e0000|C:\WINDOWS\System32\msvcrt.dll
00007ff95b690000|C:\WINDOWS\System32\sechost.dll
00007ff95b0b0000|C:\WINDOWS\System32\RPCRT4.dll
00007ff95ae90000|C:\WINDOWS\System32\PSAPI.DLL
00007ff958d50000|C:\WINDOWS\System32\SHELL32.dll
00007ff957c40000|C:\WINDOWS\System32\cfgmgr32.dll
00007ff958880000|C:\WINDOWS\System32\ucrtbase.dll
00007ff95aff0000|C:\WINDOWS\System32\shcore.dll
00007ff95b1e0000|C:\WINDOWS\System32\combase.dll
00007ff957c90000|C:\WINDOWS\System32\bcryptPrimitives.dll
00007ff957fb0000|C:\WINDOWS\System32\windows.storage.dll
00007ff95aa00000|C:\WINDOWS\System32\shlwapi.dll
00007ff95b6f0000|C:\WINDOWS\System32\GDI32.dll
00007ff957d20000|C:\WINDOWS\System32\gdi32full.dll
00007ff957f10000|C:\WINDOWS\System32\msvcp_win.dll
00007ff95aea0000|C:\WINDOWS\System32\USER32.dll
00007ff957d00000|C:\WINDOWS\System32\win32u.dll
00007ff957bb0000|C:\WINDOWS\System32\kernel.appcore.dll
00007ff957bd0000|C:\WINDOWS\System32\powrprof.dll
00007ff957c20000|C:\WINDOWS\System32\profapi.dll
00007ff946f10000|C:\WINDOWS\SYSTEM32\WININET.dll
00000000595d0000|C:\Program Files\VideoLAN\VLC\libvlc.dll
0000000059320000|C:\Program Files\VideoLAN\VLC\libvlccore.dll
00007ff95ae20000|C:\WINDOWS\System32\WS2_32.dll
00007ff956050000|C:\WINDOWS\SYSTEM32\WINMM.dll
00007ff955d60000|C:\WINDOWS\SYSTEM32\winmmbase.dll
00007ff95a520000|C:\WINDOWS\System32\IMM32.DLL
00007ff956490000|C:\WINDOWS\system32\uxtheme.dll
00007ff95ac50000|C:\WINDOWS\System32\MSCTF.dll
00007ff95a210000|C:\WINDOWS\System32\OLEAUT32.dll
00007ff94aad0000|C:\Program Files (x86)\Stardock\Start10\Start10_64.dll
00007ff954db0000|C:\WINDOWS\system32\dwmapi.dll
00007ff94b510000|C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2\comctl32.dll
00007ff94f010000|C:\WINDOWS\System32\TextInputFramework.dll
00007ff9532a0000|C:\WINDOWS\System32\CoreUIComponents.dll
00007ff955b10000|C:\WINDOWS\System32\CoreMessaging.dll
00007ff9542f0000|C:\WINDOWS\SYSTEM32\wintypes.dll
00007ff956da0000|C:\WINDOWS\SYSTEM32\ntmarta.dll
00007ff954830000|C:\WINDOWS\SYSTEM32\usermgrcli.dll
00007ff95ab00000|C:\WINDOWS\System32\ole32.dll
00007ff95aa60000|C:\WINDOWS\System32\clbcatq.dll
00007ff94cb20000|C:\WINDOWS\SYSTEM32\iertutil.dll
00007ff957ac0000|C:\WINDOWS\SYSTEM32\SspiCli.dll
00007ff933ff0000|C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
00007ff957240000|C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
00007ff94ce70000|C:\WINDOWS\SYSTEM32\winhttp.dll
00007ff9574a0000|C:\WINDOWS\system32\mswsock.dll
00007ff95a9f0000|C:\WINDOWS\System32\NSI.dll
00007ff9530f0000|C:\WINDOWS\SYSTEM32\WINNSI.DLL
00007ff9586b0000|C:\WINDOWS\System32\CRYPT32.dll
00007ff957b90000|C:\WINDOWS\System32\MSASN1.dll
00007ff9570a0000|C:\WINDOWS\SYSTEM32\DPAPI.DLL
00007ff957660000|C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
00007ff957280000|C:\WINDOWS\SYSTEM32\DNSAPI.dll
00007ff943a90000|C:\Windows\System32\rasadhlp.dll
00007ff94a490000|C:\WINDOWS\System32\fwpuclnt.dll
00007ff957750000|C:\WINDOWS\SYSTEM32\bcrypt.dll
0000000059270000|C:\Program Files\VideoLAN\VLC\plugins\access\libdshow_plugin.dll
0000000061440000|C:\Program Files\VideoLAN\VLC\libgcc_s_seh-1.dll
0000000059250000|C:\Program Files\VideoLAN\VLC\plugins\audio_output\libdirectsound_plugin.dll
0000000059230000|C:\Program Files\VideoLAN\VLC\plugins\audio_output\libwaveout_plugin.dll
0000000059210000|C:\Program Files\VideoLAN\VLC\plugins\video_output\libdirect3d_plugin.dll
00000000591f0000|C:\Program Files\VideoLAN\VLC\plugins\video_output\libdirectdraw_plugin.dll
0000000058f70000|C:\Program Files\VideoLAN\VLC\plugins\access\liblibbluray_plugin.dll
0000000058f40000|C:\Program Files\VideoLAN\VLC\plugins\access\libaccess_bd_plugin.dll
0000000058ef0000|C:\Program Files\VideoLAN\VLC\plugins\access\libdvdnav_plugin.dll
0000000058ed0000|C:\Program Files\VideoLAN\VLC\plugins\access\libvdr_plugin.dll
0000000058eb0000|C:\Program Files\VideoLAN\VLC\plugins\access\libfilesystem_plugin.dll
0000000058e90000|C:\Program Files\VideoLAN\VLC\plugins\stream_filter\libsmooth_plugin.dll
0000000058de0000|C:\Program Files\VideoLAN\VLC\plugins\stream_filter\libhttplive_plugin.dll
0000000058d00000|C:\Program Files\VideoLAN\VLC\plugins\stream_filter\libdash_plugin.dll
0000000058cd0000|C:\Program Files\VideoLAN\VLC\plugins\access\libzip_plugin.dll
0000000058cb0000|C:\Program Files\VideoLAN\VLC\plugins\access\librar_plugin.dll
0000000058ca0000|C:\Program Files\VideoLAN\VLC\plugins\stream_filter\librecord_plugin.dll
0000000058c70000|C:\Program Files\VideoLAN\VLC\plugins\demux\libplaylist_plugin.dll
0000000058ad0000|C:\Program Files\VideoLAN\VLC\plugins\meta_engine\libtaglib_plugin.dll
0000000058a70000|C:\Program Files\VideoLAN\VLC\plugins\lua\liblua_plugin.dll
00000000588f0000|C:\Program Files\VideoLAN\VLC\plugins\misc\libxml_plugin.dll
00007ff927320000|C:\WINDOWS\SYSTEM32\DSOUND.DLL
00007ff951f00000|C:\WINDOWS\System32\MMDevApi.dll
00007ff9567f0000|C:\WINDOWS\System32\DEVOBJ.dll
00007ff954c10000|C:\WINDOWS\System32\PROPSYS.dll
00000000588d0000|C:\Program Files\VideoLAN\VLC\plugins\control\libhotkeys_plugin.dll
00000000588b0000|C:\Program Files\VideoLAN\VLC\plugins\control\libwin_hotkeys_plugin.dll
0000000057ce0000|C:\Program Files\VideoLAN\VLC\plugins\gui\libqt4_plugin.dll
00007ff95b580000|C:\WINDOWS\System32\comdlg32.dll
00007ff946ab0000|C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
00007ff947d90000|C:\WINDOWS\SYSTEM32\WSOCK32.dll
00007ff957a90000|C:\WINDOWS\system32\userenv.dll
00007ff93a680000|C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_0e0f5dcc67adff4e\comctl32.dll

Lotesdelere
Cone Master
Cone Master
Posts: 9961
Joined: 08 Sep 2006 04:39
Location: Europe

Re: crashes on opening every time

Postby Lotesdelere » 27 Sep 2017 17:46


john6528
New Cone
New Cone
Posts: 3
Joined: 27 Sep 2017 00:51

Re: crashes on opening every time

Postby john6528 » 28 Sep 2017 05:25

Reset the preferences as suggested by Lotesdelere. Didn't work
Did radical clean of VLC including uninstall, all references to vlc and videolan in the registry and disk.
Then installed 2.2.6 and it works fine now.
Wish I knew what caused it in the firt place

User avatar
InTheWings
Developer
Developer
Posts: 1275
Joined: 07 Aug 2013 13:15
VLC version: crashing
Operating System: Linux
Contact:

Re: crashes on opening every time

Postby InTheWings » 28 Sep 2017 11:53

Wish I knew what caused it in the firt place
So do we
:!: If you want your problem to be solved :
* First read troubleshooting guide VSG:Main
* Always provide verbose LOGS ! (command line or from gui)
* Always check your issue against a developer build from Nightly Build of VLC
* Tell us when your problem is solved !


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: Google [Bot] and 44 guests