Problem with Audio In Most MP4 and MKV Files

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
ddn2003
Blank Cone
Blank Cone
Posts: 67
Joined: 26 Jan 2007 02:37
VLC version: 2.2.1 64-bit
Operating System: Win7 SP1

Problem with Audio In Most MP4 and MKV Files

Postby ddn2003 » 07 Sep 2016 05:03

Lately I've been having problems with the audio in most MP4 and MKV files. I have to set the Stereo Mode to Left or Right to get any audio. I've looked at the audio information and many files are:

Codec: MPEG Audio layer 1/2 (mpga)
or
Codec: MPEG Audio layer 1/2 (mp4a)

I've tried using AVIDemux to change the audio to AAC (lav), but it doesn't change anything. I've tested these video files in Air Video HD on my iPhone, which uses VLC to stream video files to my iPhone through a server on my PC. The app ends up playing garbled audio.

If anyone could help, it would be much appreciated.

ddn2003
Blank Cone
Blank Cone
Posts: 67
Joined: 26 Jan 2007 02:37
VLC version: 2.2.1 64-bit
Operating System: Win7 SP1

Re: Problem with Audio In Most MP4 and MKV Files

Postby ddn2003 » 09 Sep 2016 21:02

Can anyone help me?

Lotesdelere
Cone Master
Cone Master
Posts: 9853
Joined: 08 Sep 2006 04:39
Location: Europe

Re: Problem with Audio In Most MP4 and MKV Files

Postby Lotesdelere » 10 Sep 2016 16:05

Try another audio output module:
http://wiki.videolan.org/WindowsFAQ-2.0 ... _anomalies

If it doesn't help then try to reset the preferences:
https://wiki.videolan.org/VSG:ResetPrefs

ddn2003
Blank Cone
Blank Cone
Posts: 67
Joined: 26 Jan 2007 02:37
VLC version: 2.2.1 64-bit
Operating System: Win7 SP1

Re: Problem with Audio In Most MP4 and MKV Files

Postby ddn2003 » 10 Sep 2016 23:44

Hi,

I've tried both options and neither solved my problem.

Any other ideas? Could K-Lite or CCCP have cause this issue?

ddn2003
Blank Cone
Blank Cone
Posts: 67
Joined: 26 Jan 2007 02:37
VLC version: 2.2.1 64-bit
Operating System: Win7 SP1

Re: Problem with Audio In Most MP4 and MKV Files

Postby ddn2003 » 11 Sep 2016 00:11

Does this help any?

core debug: processing request item: Pete's Dragon 2016 HD-TS x264-CPG.mkv, node: Playlist, skip: 0
core debug: rebuilding array of current - root Playlist
core debug: rebuild done - 1 items, index 0
core debug: starting playback of the new playlist item
core debug: resyncing on Pete's Dragon 2016 HD-TS x264-CPG.mkv
core debug: Pete's Dragon 2016 HD-TS x264-CPG.mkv is at 0
core debug: creating new input thread
core debug: Creating an input for 'Pete's Dragon 2016 HD-TS x264-CPG.mkv'
core debug: requesting art for Pete's Dragon 2016 HD-TS x264-CPG.mkv
core debug: using timeshift granularity of 50 MiB, in path 'C:\Users\ddn2003\AppData\Local\Temp'
core debug: `file:///Z:/MOVIES/2016/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG.mkv' gives access `file' demux `' path `/Z:/MOVIES/2016/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG.mkv'
core debug: specified demux `any'
core debug: creating demux: access='file' demux='any' location='/Z:/MOVIES/2016/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG.mkv' file='Z:\MOVIES\2016\Pete's Dragon 2016 HD-TS x264-CPG\Pete's Dragon 2016 HD-TS x264-CPG.mkv'
core debug: looking for access_demux module matching "file": 12 candidates
core debug: looking for meta fetcher module matching "any": 1 candidates
lua debug: Trying Lua scripts in C:\Users\ddn2003\AppData\Roaming\vlc\lua\meta\fetcher
core debug: no access_demux modules matched
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\fetcher
core debug: creating access 'file' location='/Z:/MOVIES/2016/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG.mkv', path='Z:\MOVIES\2016\Pete's Dragon 2016 HD-TS x264-CPG\Pete's Dragon 2016 HD-TS x264-CPG.mkv'
core debug: looking for access module matching "file": 21 candidates
filesystem debug: opening file `Z:\MOVIES\2016\Pete's Dragon 2016 HD-TS x264-CPG\Pete's Dragon 2016 HD-TS x264-CPG.mkv'
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\fetcher\tvrage.luac
core debug: using access module "filesystem"
core debug: Using stream method for AStream*
core debug: starting pre-buffering
core debug: received first data after 0 ms
core debug: pre-buffering done 1024 bytes in 0s - 1000000 KiB/s
core debug: looking for stream_filter module matching "any": 6 candidates
core debug: no stream_filter modules matched
core debug: looking for stream_filter module matching "record": 6 candidates
core debug: using stream_filter module "record"
core debug: creating demux: access='file' demux='any' location='/Z:/MOVIES/2016/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG.mkv' file='Z:\MOVIES\2016\Pete's Dragon 2016 HD-TS x264-CPG\Pete's Dragon 2016 HD-TS x264-CPG.mkv'
core debug: looking for demux module matching "mkv": 66 candidates
mkv debug: | + Seek head
mkv debug: | | + Seek
mkv debug: | - info at 4151
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\fetcher\tvrage.luac
mkv debug: | + Information
mkv debug: | | + TimecodeScale=1000000
mkv debug: | | + Muxing Application=libebml v1.3.0 + libmatroska v1.4.0
core debug: no meta fetcher modules matched
mkv debug: | | + Writing Application=mkvmerge v6.0.0 ('Coming Up For Air') built on Jan 20 2013 09:52:00
core debug: searching art for Pete's Dragon 2016 HD-TS x264-CPG.mkv
mkv debug: | | + Duration=5473186
mkv debug: | | + Date=Mon Sep 05 20:19:31 2016
core debug: looking for art finder module matching "any": 2 candidates
mkv debug: | | + UID=1117191607
mkv debug: | | + Seek
mkv debug: | - tracks at 4309
mkv debug: | + Tracks
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=1
mkv debug: | | | + Track UID=1720878982
mkv debug: | | | + Track Type=video
mkv debug: | | | + Track Lacing=0
mkv debug: | | | + Track MinCache=1
mkv debug: | | | + Track CodecId=V_MPEG4/ISO/AVC
mkv debug: | | | + Track CodecPrivate size=60
mkv debug: | | | + Track Default Duration=40000000
mkv debug: | | | + Track Language=`und'
mkv debug: | | | + Track Video
mkv debug: | | | | + width=720
mkv debug: | | | | + height=288
mkv debug: | | | | + display width=720
mkv debug: | | | | + display height=288
mkv debug: | | + Track Entry
mkv debug: | | | + Track Number=2
mkv debug: | | | + Track UID=3403500945
mkv debug: | | | + Track Type=audio
mkv debug: | | | + Track CodecId=A_MPEG/L3
mkv debug: | | | + Track Default Duration=26122448
mkv debug: | | | + Track Language=`und'
mkv debug: | | | + Track Audio
mkv debug: | | | | + afreq=44100
mkv debug: | | | | + achan=2
mkv debug: | | + Seek
mkv debug: | - cues at 1898433472
mkv debug: | + Cues
lua debug: Trying Lua scripts in C:\Users\ddn2003\AppData\Roaming\vlc\lua\meta\art
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\art
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\00_musicbrainz.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\01_googleimage.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\02_frenchtv.luac
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac
lua debug: skipping script (unmatched scope) C:\Program Files\VideoLAN\VLC\lua\meta\art\03_lastfm.luac
core debug: no art finder modules matched
core debug: art not found for Pete's Dragon 2016 HD-TS x264-CPG.mkv
qt4 debug: IM: Setting an input
mkv debug: | - loading cues done.
mkv debug: | | + Seek
mkv debug: | | + Unknown (N7libebml8EbmlVoidE)
mkv debug: | - tags at 1898465665
mkv debug: | + Tags
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + TrackUID: 960632371627067270
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 2461818
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:40:06.800000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 60170
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 740638246
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v9.4.0 ('Knurl') 32bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2016-09-05 20:12:55
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv debug: + Tag
mkv debug: | + Targets
mkv debug: | | + TargetTypeValue: 50
mkv debug: | | + TrackUID: 1437236750888816017
mkv debug: | + Simple Tag
mkv debug: | | + Meta BPS: 191999
mkv debug: | + Simple Tag
mkv debug: | | + Meta DURATION: 00:40:06.818000000
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_FRAMES: 92136
mkv debug: | + Simple Tag
mkv debug: | | + Meta NUMBER_OF_BYTES: 57763631
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_APP: mkvmerge v9.4.0 ('Knurl') 32bit
mkv debug: | + Simple Tag
mkv debug: | | + Meta _STATISTICS_WRITING_DATE_UTC: 2016-09-05 20:12:55
mkv debug: | + Simple Tag
mkv warning: MKV/Ebml Parser: m_el[mi_level] == NULL
mkv debug: | | + Meta _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
mkv warning: MKV/Ebml Parser: m_el[mi_level] == NULL
mkv warning: MKV/Ebml Parser: Up cannot escape itself
mkv debug: loading tags done.
mkv debug: | + Void
mkv debug: | + Information
mkv debug: | + Tracks
mkv debug: | + Void
mkv debug: | + Cluster
mkv debug: found 2 es
core debug: selecting program id=0
core debug: Buffering 0%
mkv debug: Starting the UI Hook
core debug: using demux module "mkv"
core debug: looking for a subtitle file in Z:\MOVIES\2016\Pete's Dragon 2016 HD-TS x264-CPG\
core debug: looking for decoder module matching "any": 43 candidates
avcodec debug: CPU flags: 0x010010db
avcodec debug: trying to use direct rendering
avcodec debug: allowing 3 thread(s) for decoding
avcodec debug: avcodec codec (H264 - MPEG-4 AVC (part 10)) started
avcodec debug: using frame thread mode with 3 threads
core debug: using decoder module "avcodec"
core debug: looking for decoder module matching "any": 43 candidates
core debug: using decoder module "mpeg_audio"
core debug: looking for meta reader module matching "any": 2 candidates
lua debug: Trying Lua scripts in C:\Users\ddn2003\AppData\Roaming\vlc\lua\meta\reader
lua debug: Trying Lua scripts in C:\Program Files\VideoLAN\VLC\lua\meta\reader
lua debug: Trying Lua playlist script C:\Program Files\VideoLAN\VLC\lua\meta\reader\filename.luac
core debug: no meta reader modules matched
core debug: `file:///Z:/MOVIES/2016/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG/Pete%27s%20Dragon%202016%20HD-TS%20x264-CPG.mkv' successfully opened
core debug: Buffering 0%
core debug: Stream buffering done (400 ms in 228 ms)
mpeg_audio debug: MPGA channels:2 samplerate:44100 bitrate:192
core debug: reusing audio output
directsound debug: Opening DirectSound Audio Output
avcodec debug: available hardware decoder output format 61 (dxva2_vld)
avcodec debug: available software decoder output format 12 (yuvj420p)
core debug: looking for hw decoder module matching "none": 1 candidates
core debug: no hw decoder modules matched
core debug: looking for text renderer module matching "any": 2 candidates
freetype debug: Using Arial as font from file C:\Windows\Fonts\arial.ttf
freetype debug: Using Courier New as mono-font from file C:\Windows\Fonts\cour.ttf
freetype debug: using fontsize: 2
core debug: using text renderer module "freetype"
core debug: looking for video filter2 module matching "any": 58 candidates
swscale debug: 32x32 (32x32) chroma: YUVA -> 16x16 (16x16) chroma: RGBA with scaling using Bicubic (good quality)
core debug: using video filter2 module "swscale"
core debug: looking for video filter2 module matching "any": 58 candidates
yuvp debug: YUVP to YUVA converter
core debug: using video filter2 module "yuvp"
core debug: Deinterlacing available
core debug: deinterlace 0, mode discard, is_needed 0
core debug: Opening vout display wrapper
core debug: looking for vout display module matching "any": 11 candidates
directsound debug: Windows speaker config: Stereo and stream has 2 channels, using 2 channels
core debug: output 'f32l' 44100 Hz Stereo frame=1 samples/8 bytes
core debug: looking for audio volume module matching "any": 2 candidates
core debug: using audio volume module "float_mixer"
core debug: input 'mpga' 44100 Hz Stereo frame=1152 samples/1053 bytes
core debug: looking for audio filter module matching "scaletempo": 14 candidates
scaletempo debug: format: 44100 rate, 2 nch, 4 bps, fl32
scaletempo debug: params: 30 stride, 0.200 overlap, 14 search
scaletempo debug: 1.000 scale, 1323.000 stride_in, 1323 stride_out, 1059 standing, 264 overlap, 617 search, 2204 queue, fl32 mode
core debug: using audio filter module "scaletempo"
core debug: conversion: 'mpga'->'f32l' 44100 Hz->44100 Hz Stereo->Stereo
core debug: looking for audio converter module matching "any": 12 candidates
core debug: no audio converter modules matched
core debug: looking for audio converter module matching "any": 12 candidates
mpgatofixed32 debug: mpga->f32l, bits per sample: 32
core debug: using audio converter module "mpgatofixed32"
core debug: conversion pipeline complete
core debug: looking for audio filter module matching "normvol": 14 candidates
direct3d debug: creating Vout EventThread
core debug: using audio filter module "normvol"
core debug: conversion: 'f32l'->'f32l' 44100 Hz->44100 Hz Stereo->Stereo
core debug: conversion pipeline complete
core debug: conversion: 'f32l'->'f32l' 44100 Hz->44100 Hz Stereo->Stereo
core debug: conversion pipeline complete
core debug: looking for audio resampler module matching "any": 3 candidates
core debug: using audio resampler module "samplerate"
core debug: End of audio preroll

ddn2003
Blank Cone
Blank Cone
Posts: 67
Joined: 26 Jan 2007 02:37
VLC version: 2.2.1 64-bit
Operating System: Win7 SP1

Re: Problem with Audio In Most MP4 and MKV Files

Postby ddn2003 » 15 Sep 2016 18:24

Anyone?

ddn2003
Blank Cone
Blank Cone
Posts: 67
Joined: 26 Jan 2007 02:37
VLC version: 2.2.1 64-bit
Operating System: Win7 SP1

Re: Problem with Audio In Most MP4 and MKV Files

Postby ddn2003 » 19 Sep 2016 18:25

bump

ddn2003
Blank Cone
Blank Cone
Posts: 67
Joined: 26 Jan 2007 02:37
VLC version: 2.2.1 64-bit
Operating System: Win7 SP1

Re: Problem with Audio In Most MP4 and MKV Files

Postby ddn2003 » 23 Sep 2016 19:32

Can anyone help me?


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 35 guests