No sound - MTS file with surround audio track - Panasonic

[Toxidious]

Hi.

When playing those MTS files, I cannot hear any sound. My computer is equiped with only a set of stereo speakers.
I have a second camera (Sony pocket camera capable of recording video). It too saves as MTS file, but stereo sound. Those MTS files plays correctly in VLC.

I've also tried to download the portable version of VLC from portableapps. VLC portable also plays the Panasonic MTS files with surround with no sound, still a problem.

I've tried different combinations of Audio output device, but nothing seems to help.

Video file info (MediaInfo):

Code: Select all

General ID : 1 (0x1) Complete name : H:\mineDokumenter\My Pictures\09_kreta_videoer\Panasonic\00005.MTS Format : BDAV Format/Info : Blu-ray Video File size : 41.3 MiB Duration : 29s 758ms Overall bit rate mode : Variable Overall bit rate : 11.6 Mbps Maximum Overall bit rate : 18.0 Mbps Video ID : 4113 (0x1011) Menu ID : 1 (0x1) Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.0 Format settings, CABAC : Yes Format settings, ReFrames : 2 frames Format settings, GOP : M=3, N=12 Codec ID : 27 Duration : 29s 680ms Bit rate mode : Variable Bit rate : 10.8 Mbps Maximum bit rate : 16.8 Mbps Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate : 25.000 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Interlaced Scan order : Top Field First Bits/(Pixel*Frame) : 0.208 Stream size : 38.1 MiB (92%) Audio ID : 4352 (0x1100) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 29s 760ms Bit rate mode : Constant Bit rate : 384 Kbps Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -80ms Stream size : 1.36 MiB (3%) Text ID : 4608 (0x1200) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Duration : 29s 216ms Delay relative to video : -80ms

Is there a way I can get the sound?


[Edit]
I've tried to connect a Logitech G35 5.1 headset to my computer and made VLC use that as sound device. The MTS surround files plays just fine as long as I use the G35 headset.
Isn't VLC capable to downmix from surround to stereo during playback?

[Lotesdelere]

Please open Tools -> Messages (set Verbosity to 2) before you start the playback, and then paste the full resulting log here or on Pastebin.com if it's too long.

[Toxidious]

Hi.

Here is the log.

Code: Select all

core debug: adding item `00007.MTS' ( file:///H:/mineDokumenter/My%20Pictures/09_kreta_videoer/Panasonic/00007.MTS ) core debug: processing request item: 00007.MTS, node: null, skip: 0 core debug: rebuilding array of current - root Playlist core debug: rebuild done - 1 items, index 0 core debug: starting playback of the new playlist item core debug: resyncing on 00007.MTS core debug: 00007.MTS is at 0 core debug: creating new input thread core debug: Creating an input for '00007.MTS' core debug: requesting art for 00007.MTS core debug: Creating an input for '00007.MTS' core debug: using timeshift granularity of 50 MiB, in path 'G:\WinTempo\Temp' core debug: `file:///H:/mineDokumenter/My%20Pictures/09_kreta_videoer/Panasonic/00007.MTS' gives access `file' demux `' path `/H:/mineDokumenter/My%20Pictures/09_kreta_videoer/Panasonic/00007.MTS' core debug: looking for meta fetcher module matching "any": 1 candidates core debug: specified demux `any' core debug: creating demux: access='file' demux='any' location='/H:/mineDokumenter/My%20Pictures/09_kreta_videoer/Panasonic/00007.MTS' file='H:\mineDokumenter\My Pictures\09_kreta_videoer\Panasonic\00007.MTS' lua debug: Trying Lua scripts in C:\Documents and Settings\Kongen\Application Data\vlc\lua\meta\fetcher core debug: looking for access_demux module matching "file": 12 candidates lua debug: Trying Lua scripts in D:\Multimedia\Video\VLC\lua\meta\fetcher core debug: no access_demux modules matched core debug: creating access 'file' location='/H:/mineDokumenter/My%20Pictures/09_kreta_videoer/Panasonic/00007.MTS', path='H:\mineDokumenter\My Pictures\09_kreta_videoer\Panasonic\00007.MTS' lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\fetcher\tvrage.luac core debug: looking for access module matching "file": 21 candidates filesystem debug: opening file `H:\mineDokumenter\My Pictures\09_kreta_videoer\Panasonic\00007.MTS' core debug: using access module "filesystem" core debug: Using stream method for AStream* core debug: starting pre-buffering core debug: received first data after 0 ms core debug: pre-buffering done 1024 bytes in 0s - 1000000 KiB/s core debug: looking for stream_filter module matching "any": 6 candidates core debug: no stream_filter modules matched core debug: looking for stream_filter module matching "record": 6 candidates core debug: using stream_filter module "record" core debug: creating demux: access='file' demux='any' location='/H:/mineDokumenter/My%20Pictures/09_kreta_videoer/Panasonic/00007.MTS' file='H:\mineDokumenter\My Pictures\09_kreta_videoer\Panasonic\00007.MTS' core debug: looking for demux module matching "any": 66 candidates lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\fetcher\tvrage.luac core debug: no meta fetcher modules matched core debug: searching art for 00007.MTS core debug: looking for art finder module matching "any": 2 candidates lua debug: Trying Lua scripts in C:\Documents and Settings\Kongen\Application Data\vlc\lua\meta\art lua debug: Trying Lua scripts in D:\Multimedia\Video\VLC\lua\meta\art lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\00_musicbrainz.luac qt4 debug: IM: Setting an input lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\00_musicbrainz.luac lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\01_googleimage.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\01_googleimage.luac lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\02_frenchtv.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\02_frenchtv.luac lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\03_lastfm.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\03_lastfm.luac core debug: no art finder modules matched core debug: art not found for 00007.MTS ts debug: PATCallBack called ts debug: new PAT ts_id=1 version=0 current_next=1 ts debug: * number=0 pid=31 ts debug: * number=1 pid=256 ts debug: PMTCallBack called ts debug: new PMT program number=1 version=1 pid_pcr=4097 ts debug: * descriptor : registration HDMV ts debug: * descriptor : EACEM Simulcast HD ts debug: * es pid=4113 type=27 dr->i_tag=0x5 ts debug: * es pid=4113 type=27 fcc=h264 core debug: selecting program id=1 ts debug: * es pid=4352 type=129 dr->i_tag=0x5 ts debug: * es pid=4352 type=129 dr->i_tag=0x81 ts info: HDMV registration not implemented for pid 0x1100 type 0x81 ts debug: * es pid=4352 type=129 fcc=a52 ts debug: es HDMV registration applied to pid 0x1200 type 0x90 ts debug: * es pid=4608 type=144 fcc=bdpg core debug: using demux module "ts" core debug: looking for a subtitle file in H:\mineDokumenter\My Pictures\09_kreta_videoer\Panasonic\ core debug: looking for decoder module matching "any": 43 candidates core debug: meta ok for (null), need to fetch art core debug: looking for meta fetcher module matching "any": 1 candidates lua debug: Trying Lua scripts in C:\Documents and Settings\Kongen\Application Data\vlc\lua\meta\fetcher lua debug: Trying Lua scripts in D:\Multimedia\Video\VLC\lua\meta\fetcher lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\fetcher\tvrage.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\fetcher\tvrage.luac core debug: no meta fetcher modules matched core debug: searching art for 00007.MTS core debug: looking for art finder module matching "any": 2 candidates lua debug: Trying Lua scripts in C:\Documents and Settings\Kongen\Application Data\vlc\lua\meta\art lua debug: Trying Lua scripts in D:\Multimedia\Video\VLC\lua\meta\art lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\00_musicbrainz.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\00_musicbrainz.luac lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\01_googleimage.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\01_googleimage.luac lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\02_frenchtv.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\02_frenchtv.luac lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\art\03_lastfm.luac lua debug: skipping script (unmatched scope) D:\Multimedia\Video\VLC\lua\meta\art\03_lastfm.luac core debug: no art finder modules matched core debug: art not found for 00007.MTS avcodec debug: CPU flags: 0x0100107f avcodec debug: trying to use direct rendering avcodec debug: allowing 4 thread(s) for decoding avcodec debug: avcodec codec (H264 - MPEG-4 AVC (part 10)) started avcodec debug: using frame thread mode with 4 threads core debug: using decoder module "avcodec" core debug: looking for packetizer module matching "any": 23 candidates core debug: using packetizer module "packetizer_h264" core debug: looking for decoder module matching "any": 43 candidates core debug: using decoder module "a52" ts debug: DEMUX_SET_GROUP 0 00000000 core debug: looking for meta reader module matching "any": 2 candidates lua debug: Trying Lua scripts in C:\Documents and Settings\Kongen\Application Data\vlc\lua\meta\reader lua debug: Trying Lua scripts in D:\Multimedia\Video\VLC\lua\meta\reader lua debug: Trying Lua playlist script D:\Multimedia\Video\VLC\lua\meta\reader\filename.luac core debug: no meta reader modules matched core debug: `file:///H:/mineDokumenter/My%20Pictures/09_kreta_videoer/Panasonic/00007.MTS' successfully opened ts debug: pid[31] unknown ts debug: pid[4097] unknown core debug: Buffering 0% core debug: Buffering 9% core debug: Buffering 19% packetizer_h264 debug: found NAL_SPS (sps_id=0) packetizer_h264 debug: found NAL_PPS (pps_id=0 sps_id=0) core debug: Buffering 29% a52 debug: A/52 channels:6 samplerate:48000 bitrate:384000 core debug: reusing audio output directsound debug: Opening DirectSound Audio Output directsound warning: cannot create a direct sound device directsound error: cannot initialize DirectSound core error: module not functional core debug: keeping audio output core error: failed to create audio output core debug: Buffering 39% avcodec debug: available hardware decoder output format 61 (dxva2_vld) avcodec debug: available software decoder output format 0 (yuv420p) core debug: Buffering 49% core debug: Buffering 59% core debug: Buffering 69% core debug: Buffering 79% core debug: looking for hw decoder module matching "none": 1 candidates core debug: no hw decoder modules matched core debug: Buffering 89% core debug: Buffering 99% core debug: looking for text renderer module matching "any": 2 candidates core debug: Stream buffering done (327 ms in 7 ms) freetype debug: Using Arial as font from file C:\WINDOWS\Fonts\ARIAL.TTF freetype debug: Using Courier New as mono-font from file C:\WINDOWS\Fonts\COUR.TTF freetype debug: using fontsize: 2 core debug: using text renderer module "freetype" core debug: looking for video filter2 module matching "any": 58 candidates swscale debug: 32x32 (32x32) chroma: YUVA -> 16x16 (16x16) chroma: RGBA with scaling using Bicubic (good quality) core debug: using video filter2 module "swscale" core debug: looking for video filter2 module matching "any": 58 candidates yuvp debug: YUVP to YUVA converter core debug: using video filter2 module "yuvp" core debug: Deinterlacing available core debug: deinterlace 0, mode blend, is_needed 0 core debug: Opening vout display wrapper core debug: looking for vout display module matching "any": 11 candidates directdraw debug: creating Vout EventThread directdraw debug: Win32VoutCreateWindow core debug: looking for vout window hwnd module matching "qt4,any": 3 candidates qt4 debug: requesting video window... qt4 debug: Video was requested 0, 0 core debug: using vout window hwnd module "qt4" directdraw debug: created video sub-window directdraw debug: Vout EventThread running directdraw debug: disabling screen saver directdraw debug: directx-device: directdraw debug: DirectXEnumCallback: ATI Radeon HD 4250 , \\.\DISPLAY2 directdraw debug: selecting ATI Radeon HD 4250 , \\.\DISPLAY2 directdraw debug: screen dimensions (0x0,1920x1080) directdraw debug: DirectDraw Capabilities: overlay=1 yuvoverlay=1 can_deinterlace_overlay=1 colorkey=1 stretch=1 bltfourcc=1 core debug: VoutDisplayEvent 'resize' 1928x1114 window directdraw debug: YUV overlay surface created successfully core debug: using vout display module "directdraw" core debug: original format sz 1920x1090, of (0,0), vsz 1920x1080, 4cc I420, sar 1:1, msk r0x0 g0x0 b0x0 core debug: removing module "freetype" core debug: looking for text renderer module matching "any": 2 candidates core debug: VoutDisplayEvent 'resize' 1920x986 window freetype debug: Using Arial as font from file C:\WINDOWS\Fonts\ARIAL.TTF freetype debug: Using Courier New as mono-font from file C:\WINDOWS\Fonts\COUR.TTF freetype debug: using fontsize: 2 core debug: using text renderer module "freetype" avcodec warning: plane 0 not aligned avcodec warning: disabling direct rendering core debug: End of video preroll core debug: Received first picture core debug: looking for video blending module matching "any": 1 candidates core debug: using video blending module "blend" core debug: Detected interlaced video core debug: deinterlace 0, mode blend, is_needed 1 core debug: Decoder wait done in 266 ms core debug: auto hiding mouse cursor core debug: auto hiding mouse cursor core debug: auto hiding mouse cursor core debug: auto hiding mouse cursor core debug: auto hiding mouse cursor core debug: auto hiding mouse cursor core debug: auto hiding mouse cursor core debug: auto hiding mouse cursor

[Lotesdelere]

Please upload a short sample of a problematic file to either http://streams.videolan.org/upload/ or to Zippyshare.com (200 MB max) or to EmbedUpload.com, the latter will upload the file for you to several other hosts (use the default ones) and then post the link to the file here.

If needed cut it with DGsplit and read here about how to do it:
viewtopic.php?f=14&t=57724&p=193335#p193335
50 MB max should be enough.

[Toxidious]

File uploaded at: http://www79.zippyshare.com/v/PeSz8X6G/file.html

[Lotesdelere]

I've tried to connect a Logitech G35 5.1 headset to my computer and made VLC use that as sound device. The MTS surround files plays just fine as long as I use the G35 headset.

I can't reproduce the issue, the file is playing fine for me.

This must have something to do with your system/drivers.