VLC for WinRT won't install

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
elbeasto
Blank Cone
Blank Cone
Posts: 30
Joined: 25 Jun 2010 09:17

VLC for WinRT won't install

Postby elbeasto » 12 Oct 2014 23:01

It's listed as "VLC for Windows 8" in the Windows Store and when I tap install I get the error message:

"Purchase error

Sorry, this app can't be installed because your PC might not meet some of the requirements. Go to the app's description page to check for any requirements listed under Details."

I have a Surface RT.

Thanks for any help. :)

elbeasto
Blank Cone
Blank Cone
Posts: 30
Joined: 25 Jun 2010 09:17

Re: VLC for WinRT won't install

Postby elbeasto » 15 Oct 2014 17:58

Anyone?

usuario74
New Cone
New Cone
Posts: 1
Joined: 20 May 2015 00:58

Re: VLC for WinRT won't install

Postby usuario74 » 20 May 2015 01:02

Did you ever get a solution?
I am facing the same problem. Also using Windows RT on a Surface 2.
I swear I had it installed before but I had to restore the Surface and start from scratch.

I get the same error when I try to install. The strange thing is the description on the Windows Store says Supported processors: x86, x64 only.

Also when you try search for VLC it is nowhere to be found in the search results.

Thanks.

Jean-Baptiste Kempf
Site Administrator
Site Administrator
Posts: 37523
Joined: 22 Jul 2005 15:29
VLC version: 4.0.0-git
Operating System: Linux, Windows, Mac
Location: Cone, France
Contact:

Re: VLC for WinRT won't install

Postby Jean-Baptiste Kempf » 22 May 2015 13:34

... It means the store has f**ed up once again. We'll repush a RT build.
Jean-Baptiste Kempf
http://www.jbkempf.com/ - http://www.jbkempf.com/blog/category/Videolan
VLC media player developer, VideoLAN President and Sites administrator
If you want an answer to your question, just be specific and precise. Don't use Private Messages.

negreni
New Cone
New Cone
Posts: 1
Joined: 12 Jun 2015 18:49

Re: VLC for WinRT won't install

Postby negreni » 12 Jun 2015 18:59

Hi Jean-Baptiste,

Do you have any update regarding WinRT availability?
Still only x86 and x64 are supported when trying to install on winrt tablets.
Please repush a build for ARM processors (WinRT).
Thank you!

hansiman
New Cone
New Cone
Posts: 1
Joined: 14 Jun 2015 21:01

Re: VLC for WinRT won't install

Postby hansiman » 14 Jun 2015 21:05

Hey Jean-Baptiste,
I'm also on a surface 2 with Windows RT hoping for a new push to the Windows Store.

When could we expect this ?
thanks a lot!

TheDoc7811
New Cone
New Cone
Posts: 1
Joined: 30 Jun 2015 06:43

Re: VLC for WinRT won't install

Postby TheDoc7811 » 30 Jun 2015 06:44

I am also eagerly awaiting resolution on this. I just purchased a Surface 2 tablet with an ARM processor, and one of the only reason I purchased it was for the ability to use VLC.

chadayy
New Cone
New Cone
Posts: 1
Joined: 03 Jul 2015 06:05

Re: VLC for WinRT won't install

Postby chadayy » 03 Jul 2015 06:08

Would really appreciate it if we could get this back into the Windows Store, also with a Surface 2.

Karkade81
New Cone
New Cone
Posts: 1
Joined: 04 Jul 2015 14:40

Re: VLC for WinRT won't install

Postby Karkade81 » 04 Jul 2015 14:48

Same problem here. I can't install VLC on my Surface 2.
Despite what I'm reading all over the internet, it seems like this new version of VLC has still compatibility issues with RT devices... The download doesn't even start.
Please somebody help!! :(

Tommiiee
New Cone
New Cone
Posts: 1
Joined: 22 Jul 2015 11:48

Install VLC on Surface RT

Postby Tommiiee » 22 Jul 2015 11:49

Hello,

I'm trying to install VLC on my Surface (Windows RT, ARM), but it says it only supports x86 and x64 processors?

Does anyone have any idea why I can't get it to install? On multiple sites I've read that the app should support ARM..

Panzone
New Cone
New Cone
Posts: 1
Joined: 23 Jul 2015 01:09

Re: Install VLC on Surface RT

Postby Panzone » 23 Jul 2015 01:10

Same problem here. Fix pls.

spriggan43
New Cone
New Cone
Posts: 3
Joined: 05 Jul 2015 15:08

Re: Install VLC on Surface RT

Postby spriggan43 » 23 Jul 2015 06:46

same

aq3e
New Cone
New Cone
Posts: 1
Joined: 27 Jul 2015 13:25

Re: VLC for WinRT won't install

Postby aq3e » 27 Jul 2015 13:27

How has this still not been answered since October of 2014!!!

reggie14
New Cone
New Cone
Posts: 4
Joined: 13 Mar 2009 16:22

Re: VLC for WinRT won't install

Postby reggie14 » 03 Aug 2015 00:12

I'm having this problem, too. The VLC app in the Windows store appears to only support x86 and x64, not ARM.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 97 guests