Media>Capture>Convert>Start>Crash

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dailyvideo
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Media>Capture>Convert>Start>Crash

Postby dailyvideo » 05 Mar 2015 23:43

Every time I try to record desktop (Media>Open Capture Dev>Mode:Desktop>Frame: 10.00f/s>Play/Convert>Destination>Start> it just crashes immediately.

I have tried to reinstall the 64 bit version and same result.

Windows 8.1 64 bit

Any ideas? Thanks!

dailyvideo
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Re: Media>Capture>Convert>Start>Crash

Postby dailyvideo » 05 Mar 2015 23:49

Also, this happens regardless of it being h264 or wmv, any format.

Jean-Baptiste Kempf
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Re: Media>Capture>Convert>Start>Crash

Postby Jean-Baptiste Kempf » 08 Mar 2015 16:52

Please share the logs before the crash.
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dailyvideo
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Re: Media>Capture>Convert>Start>Crash

Postby dailyvideo » 08 Mar 2015 21:57

Please share the logs before the crash.
How do I find the log to share. When the popup comes on the screen to send in the crash report I can send that if I disable my firewall. If I check for updates it says "An error occurred while checking for updates."

Thanks.

brbixxx
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Re: Media>Capture>Convert>Start>Crash

Postby brbixxx » 09 Mar 2015 02:13

Are you asking how to share a log?

If so, I haven't done this myself, but according to Administrators on multiple other threads, to share a log:

Open Tools -> Messages (set Verbosity to 2) before you start the operation and then paste the full resulting log here or on Pastebin.com if it's too long.


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