Error when playing MKV Files.

[Nickt15]

Hello!!

I've been using VLC for sometime now and i gotta say i love the program! I've never had any issues until today..

I loaded up a MKV file (Lord of the Rings) and 1:30 sec into the movie and the program crashed giving the following error:

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Problem signature: Problem Event Name: APPCRASH Application Name: vlc.exe Application Version: 2.0.3.0 Application Timestamp: 5007ce85 Fault Module Name: libmkv_plugin.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 5007ce87 Exception Code: 40000015 Exception Offset: 0007b8b1 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 44c9 Additional Information 2: 44c946ff700bb44eda4f3a1cdfe9ce9e Additional Information 3: 7c8d Additional Information 4: 7c8d8da046f480db7b0110a0d992a7d0 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

I went ahead and made sure i had the latest version of C++ and for what i see everything seems to be up-to-date on my end..

Does anybody have any information on what might be causing this issue?

Thanks in advance!

[Lotesdelere]

Please open Tools -> Messages (set Verbosity to 2) before you start the playback and then paste the full resulting log here or on Pastebin.com if it's too long.

Also upload a short sample of a problematic file to either http://streams.videolan.org/upload/ or to MirrorCreator.com or to EmbedUpload.com, so it will upload the file for you to several other hosts, and then post the link to the file here.

[Nickt15]

Hello Lotesdelere,

Here is the link to the debug from VLC..

http://pastebin.com/fFCjAMXQ

The time frame of the error is around 1:39 sec and at the time this is what the debug shows:

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dts debug: emulated sync word (no sync on following frame): 22222222 dts debug: emulated sync word (no sync on following frame): a0206b30

I'm gonna try to find something online to edit this video since i dont have anything online and ill have the sample uploaded shortly.

Thanks for taking the time to help me with this!

[Nickt15]

I cant edit it..

No matter what point i set it wont go past 1:38sec..

It has to be the video itself, i think.

[Jean-Baptiste Kempf]

Can you share the file, please?

[TypX]

Or at least a part of the file. The first 10 or 20 MB should be enough if the crash happens at 1:30