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Can't take snapshots anymore?

Posted: 19 Mar 2012 17:42
by Becky
Today I opened VLC and was prompted to install some updates. After those were finished, I tried to take snapshots (with the shortcut and going to Video -> Snapshot) and keep getting this error message:

Streaming/Transcoding Failed
VLC could not open the encoder

I've tried re-installing, resetting my preferences, and nothing is working! Can anyone help me out?

Re: Can't take snapshots anymore?

Posted: 19 Mar 2012 20:29
by fkuehne
Thanks for the report. For so-far unknown reasons, the jpeg encoder isn't functional in VLC 2.0.1. I filed a ticket on that in our bugtracker (ticket 6415).

For the meantime, change the output format in the Preferences ("Video" category) to png.

Re: Can't take snapshots anymore?

Posted: 25 Mar 2012 15:58
by Kupotek
Same error for PNG as well, can't take any snapshot, I need to hit print screen, then edit it in photoshop

Re: Can't take snapshots anymore?

Posted: 25 Mar 2012 21:41
by fkuehne
Strange. PNG capturing works fine on the Mac as well as on Windows. Make sure to restart VLC after changing the snapshot format.

Re: Can't take snapshots anymore?

Posted: 25 Mar 2012 21:44
by Kupotek
Ahhh, yes, it worked after restarting VLC, thank you!