Can't take snapshots anymore?

macOS specific usage questions
Becky
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Can't take snapshots anymore?

Postby Becky » 19 Mar 2012 17:42

Today I opened VLC and was prompted to install some updates. After those were finished, I tried to take snapshots (with the shortcut and going to Video -> Snapshot) and keep getting this error message:

Streaming/Transcoding Failed
VLC could not open the encoder

I've tried re-installing, resetting my preferences, and nothing is working! Can anyone help me out?

fkuehne
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Re: Can't take snapshots anymore?

Postby fkuehne » 19 Mar 2012 20:29

Thanks for the report. For so-far unknown reasons, the jpeg encoder isn't functional in VLC 2.0.1. I filed a ticket on that in our bugtracker (ticket 6415).

For the meantime, change the output format in the Preferences ("Video" category) to png.
VideoLAN
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Blog: https://www.feepk.net

Kupotek
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Re: Can't take snapshots anymore?

Postby Kupotek » 25 Mar 2012 15:58

Same error for PNG as well, can't take any snapshot, I need to hit print screen, then edit it in photoshop

fkuehne
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VLC version: 0.4.6 - present
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Re: Can't take snapshots anymore?

Postby fkuehne » 25 Mar 2012 21:41

Strange. PNG capturing works fine on the Mac as well as on Windows. Make sure to restart VLC after changing the snapshot format.
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

Kupotek
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Re: Can't take snapshots anymore?

Postby Kupotek » 25 Mar 2012 21:44

Ahhh, yes, it worked after restarting VLC, thank you!


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