VLC crashes when opening video files

macOS specific usage questions
EmmanuelleD2022
New Cone
New Cone
Posts: 1
Joined: 07 Mar 2022 13:34

VLC crashes when opening video files

Postby EmmanuelleD2022 » 07 Mar 2022 13:50

Hello,
VLC started crashing right after the opening of all video files (QT-apple pro res or H264), only sound files can be read.
Last report was sent to VideoLan, but I couldn't manage to read it.
I am working on Catalina on an I-mac Retina 5K (3,8 GHz Intel Core i7 8 cores - memory : 64 Go 2133 MHz DDR4 - graphic card : AMD Radeon Pro 5700 XT 16 Go).
Does anyone have an idea of what the problem can be and of what we can do to solve it ?
Thank you
And good day to all of you,
Emmanuelle

fkuehne
Developer
Developer
Posts: 7237
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: VLC crashes when opening video files

Postby fkuehne » 08 Mar 2022 11:02

Hello,

Are you using VLC 3.0.16? Did you try to reset VLC's preferences?

Thanks!
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net


Return to “VLC media player for macOS Troubleshooting”

Who is online

Users browsing this forum: No registered users and 37 guests