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VLC freezes or loses audio on MacOS Sierra

Posted: 30 Apr 2020 23:34
by Ivche
Hi, so I have trouble with the audio, but also with VLC freezing after getting the new version (3.0.1). I have a MacBook Air 13" from late 2013. Is anyone else experiencing the same issue?

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 02 May 2020 01:32
by libyano
Yes, I have the same problem in Mac Catalina 10.15.4 when I pause couple of times I lose audio and I have to force close VLC

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 02 May 2020 13:02
by XOKP
Catalina 10.15.3 here, I have the same problem.

It loses audio after I resume the video, and if I try to jump to other part of the video, the VLC freezes until I force quit.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 03 May 2020 03:08
by popq
Same problem on Catalina 10.15.4, VLC 3.0.10. Audio drops, most often after pause, but sometimes spontaneously. If I jump to a different part of the video, VLC hangs until force quit.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 03 May 2020 12:27
by Running
Hope VLC or Apple fix this little issue quick, In the mean time downgrading to VLC 3.0.8 fixes the issue of losing audio.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 03 May 2020 12:34
by XOKP
Hope VLC or Apple fix this little issue quick, In the mean time downgrading to VLC 3.0.8 fixes the issue of losing audio.
Obviously this is an issue with VLC instead of Apple, otherwise the other version of VLC will stop working too.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 03 May 2020 13:01
by Running
That's true, sorry for the confusion, I was checking the releasenotes here, but there are several items that can cause this issue.
https://www.videolan.org/developers/vlc-branch/NEWS

Hopefully the fix is coming soon

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 03 May 2020 16:19
by Heres
I had the same problem, too. I tryed to disinstall and downgrade VLC but the problem remains. :(

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 03 May 2020 18:17
by davidcl
Exact
for me too
on hight SIERRA
freeze and loses sound
How i can download the older version pelase
or is there something to do to have a good vlc working?

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 03 May 2020 18:22
by Covelus
Same problem on Catalina 10.15.4, VLC 3.0.10. Audio drops, most often after pause, but sometimes spontaneously. If I jump to a different part of the video, VLC hangs until force quit.
Exactly the same problem here, with MacOS Catalina as well.

I started seeing it since the last update, I think last week. I uninstalled it, downloaded and installed again, but the same issues.

VLC version 3.0.10 Vetinari (Intel 64bit)
OS: macOS Catalina version 10.15.4 (19E287)
Chipset Model: Intel Iris Graphics 6100

I could not find anything relevant of from the moment it froze in the syslog, I could not find any specific logs in /var/log... if you know where useful logs can be stored, please, just say to me and I will provide them

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 04 May 2020 07:00
by finlayson
I have the same problem - with VLC Version 3.0.10 Vetinari (Intel 64bit), but on MacOS Catalina 10.15.4 (19E287)

Frequently VLC stops outputting audio, but video continues playing normally. If I then try quitting VLC (from the GUI), I get the dreaded Mac spinning 'beach ball'. I then have to 'Force Quit' VLC.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 04 May 2020 12:29
by fkuehne
Hello,

Thanks for the multiple reports. This problem is currently tracked on ticket 24676 and ticket 24668. We are looking into this severe regression and hope to follow-up with an update shortly.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 04 May 2020 14:08
by XOKP
Hello,

Thanks for the multiple reports. This problem is currently tracked on ticket 24676 and ticket 24668. We are looking into this severe regression and hope to follow-up with an update shortly.
Thanks for your attention on the issue!

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 04 May 2020 17:53
by dogfacedpoi
Hope VLC or Apple fix this little issue quick, In the mean time downgrading to VLC 3.0.8 fixes the issue of losing audio.
I'm facing the same issue. Could you possibly link me to where to download VLC 3.0.8?

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 05 May 2020 09:20
by Running
Hope VLC or Apple fix this little issue quick, In the mean time downgrading to VLC 3.0.8 fixes the issue of losing audio.
I'm facing the same issue. Could you possibly link me to where to download VLC 3.0.8?
Here’s the link of the 3.0.8 /3.0.9.2 version, if the versions between 3.0.8 and 3.0.10 having the same issue, I don’t know.
Downloadlinks:
3.0.8: https://get.videolan.org/vlc/3.0.8/macosx/vlc-3.0.8.dmg
3.0.9.2 https://get.videolan.org/vlc/3.0.9.2/macosx/vlc-3.0.9.2.dmg

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 21 May 2020 01:26
by macmiller
Hope VLC or Apple fix this little issue quick, In the mean time downgrading to VLC 3.0.8 fixes the issue of losing audio.
I'm facing the same issue. Could you possibly link me to where to download VLC 3.0.8?
Here’s the link of the 3.0.8 /3.0.9.2 version, if the versions between 3.0.8 and 3.0.10 having the same issue, I don’t know.
Downloadlinks:
3.0.8: https://get.videolan.org/vlc/3.0.8/macosx/vlc-3.0.8.dmg
3.0.9.2 https://get.videolan.org/vlc/3.0.9.2/macosx/vlc-3.0.9.2.dmg
I have tried downgrading to 3.0.8, but it didn't help me much. The problem is still persisting for me. :?

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 21 May 2020 01:38
by finlayson
No, I'm not having this problem with VLC version 3.0.8. For me, the problem (audio freezing; unable to quit except with Force Quit) happened only with version 3.0.10. (I haven't tried 3.0.9.2)

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 23 May 2020 19:21
by ePirat
Hi, we found a possible fix for this, it would be great if you could try this build of VLC and let me know if the problem still exists:

https://stdout.space/VLC_3.0.10-51-g0752c9dec9.app.zip

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 24 May 2020 01:16
by finlayson
I've been using this to play a long video, and so far - after 25 minutes - it hasn't frozen. (Based on my experience with the old VLC v3.0.10, that would likely have frozen at least once by now.) So, this looks good so far.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 24 May 2020 13:46
by XOKP
I've been using this to play a long video, and so far - after 25 minutes - it hasn't frozen. (Based on my experience with the old VLC v3.0.10, that would likely have frozen at least once by now.) So, this looks good so far.
Does the window dragging work again? As reported at [url]https://forum.videolan.org/viewtopic.php?f=12&t=153637[/url].

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 24 May 2020 14:03
by finlayson
Does the window dragging work again? As reported at [url]https://forum.videolan.org/viewtopic.php?f=12&t=153637[/url].
I had not been aware of this problem - but I don't have a problem dragging the viewing window (from anywhere within that window) with the new VLC version.

(And I've now played well over 1 hour of videos, without any more occurrence of the audio freezing problem!)

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 24 May 2020 16:24
by ePirat
Does the window dragging work again?
Window dragging by clicking on the video view should work fine again in that build too, yes.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 24 May 2020 18:20
by XOKP
So glad to know both issues are fixed!

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 08 Jun 2020 18:15
by bean_drew
1. After updating to VLC 3.0.10 on MacOS Catalina, was also having sound drop-out / app freezing issue when playing video from pause.

2. Have updated to the version linked in this thread, and so far, no further problem. What *was* the problem, anyway?

x. Will re-post if the problem re-appears. It was always intermittent, and seemed to affect some videos more than others.

Re: VLC freezes or loses audio on MacOS Sierra

Posted: 10 Jun 2020 11:18
by utahir
I have the same problem - with VLC Version 3.0.10 Vetinari (Intel 64bit), but on MacOS Catalina 10.15.4 (19E287)

Frequently VLC stops outputting audio, but video continues playing normally. If I then try quitting VLC (from the GUI), I get the dreaded Mac spinning 'beach ball'. I then have to 'Force Quit' VLC.
I'm running Catalina on my MB Pro
Exactly same issue, audio goes silent, video plays normally, have to force quit to get everything back to normal

Going to try out the zip file linked above and report if it fixes the problem I'm facing