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OS wide graphical issues with latest MacOS update

Posted: 02 Aug 2019 17:35
by delameko
Hi,

I updated VLC to the latest version a few weeks back, and it was working fine. However, I recently updated to the latest MacOS 10.14.6, and now there are graphical issues whenever a video is playing -- closing the video removes the graphical issues.

The first issue is that the menu's in all apps are broken (note, the grey horizontal bars are actually pink/purple, but grey when screenshotted:

Image
Image

The second issue is that right-clicking the mouse just shows the outline of the right-click menu, although the options are still clickable (note, I couldn't screenshot this).

The third issue is massive visual tearing across the screen when switching spaces, I couldn't screenshot this either.

My messages log:
https://www.pastiebin.com/5d44570e2e451

Re: OS wide graphical issues with latest MacOS update

Posted: 02 Aug 2019 20:25
by delameko
Things I've tried:
  • disabling dark mode - no difference.
  • disabling hardware decoding - no difference.
  • build VLC from source - distortions are even worse.

Re: OS wide graphical issues with latest MacOS update

Posted: 04 Aug 2019 00:59
by atchoo
Hello,

I have exactly the same issues with macOS 10.14.6 and any VLC version. Totally unusable :(

Andreas

Re: OS wide graphical issues with latest MacOS update

Posted: 04 Aug 2019 02:01
by pixelwarrior
Same issue here. iMac on Mojave 10.14.6 with VLC 3.0.7.1 Whenever a video is playing, dropdown menus are completely unusable. They flash purple horizontal bands and don't allow me to access anything on them and the text on them is all messed up. Affects any other running app menus as well. If I close the video but keep the app running, the menus return to working normally. Have never had this happen with VLC before in all the years I've used it. I tried using a couple of older versions 3.0.6 & 3.0.4 but the same thing now happens with those as well. Have tried turning off Hardware Acceleration but it doesn't help. Screen shots don't capture what it actually looks like on screen. The purple bands end up looking like the original poster"s attachments.

Re: OS wide graphical issues with latest MacOS update

Posted: 05 Aug 2019 15:30
by lestes
Try creating a new user and see if the issue goes away.

Re: OS wide graphical issues with latest MacOS update

Posted: 06 Aug 2019 07:14
by pixelwarrior
Creating a new user solves the issue but it's a major pain to have to migrate everything over to the new user just for an issue with this one app. Not sure what is causing it to happen, perhaps a corrupt permission but who knows...thank you for the troubleshooting advice though. Restoring OS 10.14.6 did not fix the problem on the original user.

Re: OS wide graphical issues with latest MacOS update

Posted: 06 Aug 2019 09:46
by lestes
I agree, wish I knew what to do about the problem. In the meantime I am not using VLC until the problem gets resolved.

Re: OS wide graphical issues with latest MacOS update

Posted: 07 Aug 2019 00:51
by cabwaylingo
+1 on the above issues. Right-clicks, drop down menus etc. flicker pink and are unusable system wide when a VLC window is active on mac 10.14.6. With app open and nothing playing things are fine.

Re: OS wide graphical issues with latest MacOS update

Posted: 07 Aug 2019 03:29
by ironiclast
I just noticed this issue today (must have been the first time I've used VLC since I did the latest OS update) and turning automatic graphics switching back on in energy saver settings appears to have fixed the problem for me. Hopefully it keeps the problem from continuing.

Re: OS wide graphical issues with latest MacOS update

Posted: 07 Aug 2019 10:49
by delameko
Try creating a new user and see if the issue goes away.
Creating a new user solves the issue but it's a major pain to have to migrate everything over to the new user just for an issue with this one app. Not sure what is causing it to happen, perhaps a corrupt permission but who knows...thank you for the troubleshooting advice though. Restoring OS 10.14.6 did not fix the problem on the original user.
It's interesting that this works. I tried removing all vlc config files, even deleted vlc and downloaded a new one, but it had no effect. Is it some OS config somewhere that needs to be cleaned, maybe?

Re: OS wide graphical issues with latest MacOS update

Posted: 11 Aug 2019 21:43
by Daargajedan
Tried everything in this topic, doesnt work at all.

Looks like it has something to do with windows that refresh, if i have my terminal open the terminal information appears in VLC like osx doesnt know how to handle the pixels. This only happens when the videoplayer window is open and in screen or in background.

PLEASE HURRY with a solution, i missing working with a video player.

Re: OS wide graphical issues with latest MacOS update

Posted: 12 Aug 2019 01:04
by ironiclast
turning on automatic graphics switching worked for me until literally just now. opened vlc, started playing something, and it was back to glitches and purple stretched out menus. hope there's an update to fix this soon

edit: toggling graphic switching off and back on looks like it may have fixed the issue once again, but seeing as how that only lasted 4 days last time, it's not a long term fix i want to deal with

Re: OS wide graphical issues with latest MacOS update

Posted: 13 Aug 2019 18:34
by texasbelch
+1 I'm having the same issue. Early 2013 Macbook Pro Retina. Toggling the "Automatic Graphic Switching" didn't help me.

Re: OS wide graphical issues with latest MacOS update

Posted: 14 Aug 2019 00:09
by iDirk
+1 Having the same issue. Tried previous versions of vlc, but that didnt help, the problem stayed.
Thought my iMac videocard was dying... (iMac 27-inch, Late 2013 - MacOS Mojave 10.14.6)

Re: OS wide graphical issues with latest MacOS update

Posted: 14 Aug 2019 16:40
by ePirat
This is an issue in macOS, I've reported it to Apple. Feel free to do the same, you can submit reports like these on https://feedbackassistant.apple.com

There is no quick fix we could do for this in VLC as far as I know and without further information by Apple about what is triggering this issue.

Re: OS wide graphical issues with latest MacOS update

Posted: 21 Sep 2019 11:59
by biff33
The same thing happens using 5kplayer.

Re: OS wide graphical issues with latest MacOS update

Posted: 21 Sep 2019 15:55
by valledeluz
Hi to all the people, this solution is working fine for me:
On the System Preference, open Accessibility panel, then click on Screen icon on the left column. Be sure that Reduce Transparency setting BOX is not selected.

En Español: Despues de probar infinidad de opciones, he encontrado la solución a este problema:

Abrir el Preferencias del Sistema, luego hacer clic en el icono de Accesibilidad, despues , seleccionar Pantalla en la columna de la izquierda, y por fin, aseguraros que REDUCIR TRANSPARENCIA y todas las demás opciones, están desactivadas.

Me funciona en un iMac 21,5" del 2012, Mojave 10.14.6 con Complementario y VLC 3.0.8

Espero que os funcione esta solución

Saludos

Re: OS wide graphical issues with latest MacOS update

Posted: 21 Sep 2019 20:12
by cabwaylingo
That does work, actually.

Re: OS wide graphical issues with latest MacOS update

Posted: 22 Sep 2019 02:17
by biff33
Thank you, valledeluz!

Re: OS wide graphical issues with latest MacOS update

Posted: 22 Sep 2019 23:24
by lestes
Great, worked for me, but how do you get rid of the blue menu bar?

Re: OS wide graphical issues with latest MacOS update

Posted: 29 Sep 2019 11:10
by ianrobertdouglas
Anyone from the VLC dev team able to weigh in on this thread?
Turning off "Reduce Transparency" solved the issue for me, too. The issue seems wider than VLC, as 5kplayer was also doing the same.
Still, it would be great if this was addressed, and a fix found, because transparency in OSX is really ugly.

Re: OS wide graphical issues with latest MacOS update

Posted: 02 Oct 2019 23:55
by truthglow
I have same problem macos mojave 10.14.6
and 'reduce transparency' is not checked, yet the problem still exist. :?

Re: OS wide graphical issues with latest MacOS update

Posted: 16 Oct 2019 16:36
by ePirat
Anyone from the VLC dev team able to weigh in on this thread?
I already provided information in this thread, we are aware of the issue, ultimately it is a macOS bug. I am working on a workaround for it but this isn't a trivial thing to do so it takes some time.

Re: OS wide graphical issues with latest MacOS update

Posted: 20 Oct 2019 20:04
by stonky
On the System Preference, open Accessibility panel, then click on Screen icon on the left column. Be sure that Reduce Transparency setting BOX is not selected.
Muchisimas gracias valledeluz; that worked for me.

Re: OS wide graphical issues with latest MacOS update

Posted: 06 Nov 2019 00:32
by tjkelman
Incredible, worked like a charm! How in the hell did you figure that out??? Very grateful for you sharing this workaround...

Todd
Hi to all the people, this solution is working fine for me:
On the System Preference, open Accessibility panel, then click on Screen icon on the left column. Be sure that Reduce Transparency setting BOX is not selected.

En Español: Despues de probar infinidad de opciones, he encontrado la solución a este problema:

Abrir el Preferencias del Sistema, luego hacer clic en el icono de Accesibilidad, despues , seleccionar Pantalla en la columna de la izquierda, y por fin, aseguraros que REDUCIR TRANSPARENCIA y todas las demás opciones, están desactivadas.

Me funciona en un iMac 21,5" del 2012, Mojave 10.14.6 con Complementario y VLC 3.0.8

Espero que os funcione esta solución

Saludos