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VLC 2.2.2 Missing MKV Subtitles after update

Posted: 12 Feb 2016 01:40
by Eternalphase
Hello everyone!
Since the 2.2.2 update certain MKV files are not showing subtitles. I've already tried clean install, deactivating/activating subtitles, even running external .ssa (same type of mkv subs) doesn't work. :(

PD. Sorry for the bad english

Here is the media info:
Image

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 21 Feb 2016 13:22
by Lay
same problem here.
I had to go back to 2.2.1. can somebody explain this?

EDIT. I just tried. VLC 2.2.2 only read some fonts while VLC 2.2.1 can read any fonts (from an .ass subtitles file).

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 22 Feb 2016 15:58
by fkuehne
Can we have a sample file with broken subtitles on http://streams.videolan.org/upload/ ? thanks!

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 27 Feb 2016 00:57
by Lay
done. but it's the second time vlc broke ass subs.

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 10 Mar 2016 11:32
by Lay
update to fix this? news?

version 2.2.1 still works.

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 02 Apr 2016 21:13
by Lay
any nightly update to fix this?

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 22 Apr 2016 11:54
by molineli
I have the same problem with ASS subtitles embedded in mkv files. But only in MacOS, not in Windows

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 23 Apr 2016 13:59
by danmeek
Same problem -- subtitles don't display in .mkv files in VLC 2.2.2 on Mac OSX. It's been like this for a while. I've tried resetting preferences, changing the renderer, changing the font, no luck. Can we please have a fix?

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 24 Apr 2016 00:19
by dfuhrmann
Please upload a sample for us, and give the file name here.

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 24 Apr 2016 16:32
by molineli

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 24 Apr 2016 22:47
by dfuhrmann
Thanks! This file seems to work fine for me, though, once I manually enabled one subtitle.

You could try to delete your fontconfig cache (remove all files from the folder ~/Library/Caches/fontconfig/). Then, after activating the subtitle, VLC should automatically recreate that cache...

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 25 Apr 2016 12:06
by molineli
I removed the fontconfig cache and then, after activating subtitles VLC did automatically recreate the cache. But still subtitles are not displayed.

Tested wih VCL 2.2.2 in OS X 10.8.5

Same thing with OS X 10.10.3

???

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 25 Apr 2016 21:40
by dfuhrmann
Please try to reset your VLC preferences, with the reset button in the preferences panel.

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 26 Apr 2016 12:19
by molineli
I have already reset VLC preferences , but tried again without any success.

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 27 Apr 2016 21:36
by ajmas
Please could you include the message window output?

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 29 Apr 2016 11:02
by molineli

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 29 Apr 2016 18:45
by ajmas
Before I open a ticket, could you see if this still an issue with latest 3.0.0 nightly here: http://nightlies.videolan.org/build/macosx-intel/

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 01 May 2016 20:21
by Lay
Before I open a ticket, could you see if this still an issue with latest 3.0.0 nightly here: http://nightlies.videolan.org/build/macosx-intel/
I tried the nightly 3.0.0 and with that version there is no problem with subtitles (at least for my subtitles, I tried some of them that I could not play with version 2.2.2).
For now I will just wait for version 2.2.3 (I can still use 2.2.1).

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 02 May 2016 12:05
by molineli
Before I open a ticket, could you see if this still an issue with latest 3.0.0 nightly here: http://nightlies.videolan.org/build/macosx-intel/
I think I am doing something wrong, because every time I try to open VLC 3.0.0 it crashes...

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 02 May 2016 12:33
by molineli
I have made some more tests with last nightly 3.0.0:

With OS X 10.8.5, it crashes at launch every time.

With OS X 10.10.3 it opens fine, it opens right and subtitles seems to work fine.

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 02 May 2016 17:21
by ajmas
Good to know about 10.10.3. Could you include the crash log for the 10.8.? It might be useful for the devs, since 10.8.x is still meant to be targeted by VLC 3.0.x.

Re: VLC 2.2.2 Missing MKV Subtitles after update

Posted: 03 May 2016 12:09
by molineli
Good to know about 10.10.3. Could you include the crash log for the 10.8.? It might be useful for the devs, since 10.8.x is still meant to be targeted by VLC 3.0.x.
https://drive.google.com/file/d/0B_KTr8 ... sp=sharing