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crash reports won't send in VLC 2.01

Posted: 07 Apr 2012 13:31
by whiterainbow
Since I upgraded to VLC 2.01, it's been crashing multiple times per day. I do try to send the crash reports but it never sends, it always says that there's a network error. My network connection is fine, what could be causing this problem?

Re: crash reports won't send in VLC 2.01

Posted: 08 Apr 2012 15:34
by fkuehne
Thanks for the report. The server-side issue should be resolved now :)

Re: crash reports won't send in VLC 2.01

Posted: 02 May 2012 22:07
by steveecrane
Still not cured. :(

Trying to update by using the automatic download - download completes, VLC fails and crashes :shock: error report won't submit. :x

Would be helpful if I knew where the update file was being saved so I could 'manually' update! :?

Aaarrrggghhh. :cry:

Steve.

Re: crash reports won't send in VLC 2.01

Posted: 05 Jul 2012 18:50
by wul62
Same here, downloading v.2.0.2 twice, won't install, VLC downloadpanel closes.
When launching VLC it states it crashed, asking to send crashreport. THen it says it can't.
After the 3rd time it successfully sent the crashreport.

Also I encountered a few times there are two VLC buttons in the tastkbar when downloading the update.
Once the file is downloaded, nothing happens. When hoovering over one of the taskbar buttons, one instance
disappears. VLC isnot upgraded though.

All in all: just download / install the update manually.

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Re: crash reports won't send in VLC 2.01

Posted: 05 Jul 2012 19:05
by wul62
* deleted * accidentally posted in the wrong forum-area *

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Re: crash reports won't send in VLC 2.01

Posted: 05 Jul 2012 20:38
by kdean
You do know in your in the Mac area and not the Windows area, right?

Re: crash reports won't send in VLC 2.01

Posted: 06 Jul 2012 07:01
by wul62
Oooops ! :oops: :oops:
Got here after a search. Didnot realize this. Deleted the post.
Ahum..

Re: crash reports won't send in VLC 2.01

Posted: 06 Jul 2012 22:34
by DGMurdockIII
the error reports still dont work dosnt matter witch verson i use a nightly build a stable build i get same error there was error while transferring to the FTP server. Thanks a lot for the help anyway im using windows but I actally dont think it a problem with windows as iv seen this happen on mac as well with my moms

Re: crash reports won't send in VLC 2.01

Posted: 06 Jul 2012 23:26
by kdean
Do you have any outgoing application specific firewalls set that may be blocking traffic.

I've never had any errors when submitting the bug report from within VLC.

Re: crash reports won't send in VLC 2.01

Posted: 07 Jul 2012 06:03
by wul62
Whilst knowing that I shd be posting in the windows forum..

With me VLC is listed as trusted application under Kaspersky Internet Security (KIS) 2012 under Settings->Firewall->Settings->Application Rules->Network Rules. It has permission for any network activity (in- outbound).

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Re: crash reports won't send in VLC 2.01

Posted: 18 Jul 2012 23:37
by DGMurdockIII
firewall is not the problem it a problem on your end you guys haven even said it is i just want it to be fixed

Re: crash reports won't send in VLC 2.01

Posted: 20 Jul 2012 11:50
by fkuehne
Hello please note that people working on the windows version don't we read this forum. So please create a new topic on the other forum so people become aware of issues with the windows-specific FTP server.

Re: crash reports won't send in VLC 2.01

Posted: 20 Jul 2012 19:58
by DGMurdockIII
here the post on the windows section of forum viewtopic.php?f=14&t=102758