Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz i7

macOS specific usage questions
baker29
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Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz i7

Postby baker29 » 11 May 2013 13:39

Hi, My MacBook Pro 13Inch Mid 2012, 2.9 GHz i7 doesnt play VLC clips properly, they keep stuttering.  They are FLV files and Divx files.  They worked on my older MacBook, both MacBooks have latest OS updates and latest VLC updates 2.0.6.  Files all work on other MacBooks at school 2 just not on my MacBook Pro 13Inch Mid 2012, 2.9 GHz i7.  I have taken my MacBook to Apple and they did tests and everything is working properly.  They suggested i should contact VLC. How can I fix this

Jean-Baptiste Kempf
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby Jean-Baptiste Kempf » 12 May 2013 01:58

Please share the logs.
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baker29
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 12 May 2013 06:52

How do I get the logs u need?

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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby Jean-Baptiste Kempf » 12 May 2013 11:49

To help you, we need messages, to completely understand what your problems is.
To fix this, please be sure before you start the playback to:
  1. Open: Tools -> Messages.
  2. Set Verbosity to 2
  3. Start playback to reproduce your issue
  4. Save text in a file or copy into clipboard
  5. Then paste the full resulting log here between [​code]and[​/code] (or use Pastebin.com if it's too long)
Also don't forget to name your Operating System and provide the VLC media player version.
Jean-Baptiste Kempf
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 13 May 2013 01:19

Hi, Where is the tools option, in VLC?

Lion 10.7.5 and VLC 2.0.6

I have also used it on Mountain Lion, latest update and gave me the same results.

Are you able to give me a more detailed description of how to get the message data you need me to give you.

Thanks

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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby Jean-Baptiste Kempf » 13 May 2013 16:55

Cmd+M should bring it up.
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby dfuhrmann » 13 May 2013 23:11

In the main menu, choose windows, then messages, or type in Cmd + Shift + M.

baker29
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 14 May 2013 06:52

Hi, below is the log. I wasn't able to change the verbosity to 2, there isnt an option i could find on the mac. If there is anything else u need let me know.

main debug: Buffering 11%

main debug: Buffering 12%

main debug: Buffering 12%

main debug: Buffering 15%

main debug: Buffering 15%

main debug: Buffering 15%

main debug: Buffering 15%

main debug: Buffering 18%

main debug: Buffering 19%

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main debug: Buffering 25%

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main debug: Buffering 28%

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main debug: Buffering 41%

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main debug: Buffering 98%

main debug: Buffering 99%

main debug: Buffering 99%

main debug: Buffering 99%

main debug: Stream buffering done (2544 ms in 9 ms)

main debug: Decoder buffering done in 0 ms

main warning: PTS is out of range (-19983), dropping buffer

mpgatofixed32 debug: libmad error: bad main_data_begin pointer

main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 2504 ms)

main error: ES_OUT_RESET_PCR called

main debug: Buffering 0%

main debug: Buffering 0%

main debug: End of audio preroll

main debug: Buffering 0%

main debug: Buffering 2%

main debug: Buffering 3%

main debug: Buffering 3%

main debug: Buffering 3%

main debug: Buffering 6%

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main debug: Buffering 9%

main debug: Buffering 9%

main debug: Buffering 9%

main debug: End of video preroll

main debug: Buffering 9%

main debug: Received first picture

main debug: Buffering 12%

main debug: Buffering 12%

main debug: Buffering 12%

main debug: Buffering 12%

main debug: Buffering 15%

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main debug: Buffering 98%

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main debug: Buffering 99%

main debug: Buffering 99%

main debug: Stream buffering done (2555 ms in 8 ms)

main debug: Decoder buffering done in 0 ms

main warning: PTS is out of range (-30966), dropping buffer

main warning: audio output out of sync, adjusting dates (-42152 us)

main warning: not synchronized (-42152 us), resampling

main warning: buffer too early (-42744), down-sampling

main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 2593 ms)

main error: ES_OUT_RESET_PCR called

main debug: Buffering 0%

main debug: Buffering 0%

main debug: Buffering 0%

main debug: End of audio preroll

main debug: Buffering 2%

main debug: Buffering 3%

main debug: Buffering 3%

main debug: Buffering 3%

main debug: Buffering 5%

main debug: Buffering 6%

main debug: Buffering 6%

main debug: Buffering 6%

main debug: Buffering 8%

main debug: Buffering 9%

main debug: Buffering 9%

main debug: End of video preroll

main debug: Buffering 9%

main debug: Received first picture

main debug: Buffering 11%

main debug: Buffering 12%

main debug: Buffering 12%

main debug: Buffering 12%

main debug: Buffering 14%

main debug: Buffering 15%

main debug: Buffering 15%

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main debug: Buffering 17%

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main debug: Buffering 27%

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main debug: Buffering 37%

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main debug: Buffering 86%

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main debug: Buffering 89%

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main debug: Buffering 92%

main debug: Buffering 95%

main debug: Buffering 95%

main debug: Buffering 95%

main debug: Buffering 95%

main debug: Buffering 98%

main debug: Buffering 98%

main debug: Buffering 98%

main debug: Buffering 98%

main debug: Stream buffering done (2625 ms in 9 ms)

main debug: Decoder buffering done in 0 ms

main warning: PTS is out of range (-22959), dropping buffer

mpgatofixed32 debug: libmad error: bad main_data_begin pointer

main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 2653 ms)

main error: ES_OUT_RESET_PCR called

main debug: Buffering 0%

main debug: End of audio preroll

main debug: Buffering 2%

main debug: Buffering 3%

main debug: Buffering 3%

main debug: Buffering 3%

main debug: Buffering 5%

main debug: Buffering 6%

main debug: Buffering 6%

main debug: Buffering 6%

main debug: Buffering 8%

main debug: Buffering 9%

main debug: Buffering 9%

main debug: Buffering 9%

main debug: Buffering 11%

main debug: Buffering 12%

main debug: End of video preroll

main debug: Buffering 12%

main debug: Received first picture

main debug: Buffering 12%

main debug: Buffering 12%

main debug: Buffering 15%

main debug: Buffering 15%

main debug: Buffering 15%

main debug: Buffering 15%

main debug: Buffering 17%

main debug: Buffering 18%

main debug: Buffering 18%

main debug: Buffering 18%

main debug: Buffering 20%

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main debug: Buffering 27%

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main debug: Buffering 29%

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main debug: Buffering 99%

main debug: Buffering 99%

main debug: Buffering 99%

main debug: Stream buffering done (2697 ms in 9 ms)

main debug: Decoder buffering done in 0 ms

main warning: PTS is out of range (-25817), dropping buffer

main warning: PTS is out of range (-33608), dropping buffer

main warning: buffer too early (-51735), down-sampling

main warning: resampling stopped after 9371580 usec (drift: -555)

main debug: EOF reached

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: waiting decoder fifos to empty

main debug: picture might be displayed late (missing 1 ms)

main debug: finished input

main debug: removing module "avcodec"

avcodec debug: ffmpeg codec (On2's VP6.2 Video (Flash)) stopped

main debug: killing decoder fourcc `VP6F', 0 PES in FIFO

main debug: saving a free vout

main debug: reusing provided vout

main debug: removing module "mpeg_audio"

main debug: killing decoder fourcc `mpga', 0 PES in FIFO

main debug: removing module "mpgatofixed32"

main debug: removing module "scaletempo"

macosx debug: releasing sleep blocker (300)

main debug: removing module "ugly_resampler"

main debug: removing module "auhal"

main debug: removing module "float32_mixer"

main debug: releasing audio output

main debug: removing module "avcodec"

main debug: removing module "stream_filter_record"

main debug: removing module "filesystem"

main debug: Program doesn't contain anymore ES

main debug: dead input

main debug: changing item without a request (current 0/1)

main debug: nothing to play

main debug: destroying useless vout

main debug: removing module "vout_macosx"

main debug: removing module "freetype"

main debug: removing module "yuvp"

main debug: removing module "swscale"

macosx warning: can't translate empty strings

macosx warning: can't translate empty strings


Thanks

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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby fkuehne » 14 May 2013 16:01

Please reset VLC's preferences using the "Reset All" button shown in the Preferences window (check the "VLC" menu). Restart VLC afterwards and try again.
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baker29
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 15 May 2013 13:10

Hi, I have reset VLC's preferences and attached it below. It seams similar to the other message i posted before.

main debug: Buffering 24%
main debug: Buffering 25%
main debug: Buffering 25%
main debug: Buffering 27%
main debug: Buffering 28%
main debug: Buffering 28%
main debug: Buffering 28%
main debug: Buffering 30%
main debug: Buffering 31%
main debug: Buffering 31%
main debug: Buffering 31%
main debug: Buffering 33%
main debug: Buffering 34%
main debug: Buffering 34%
main debug: Buffering 34%
main debug: Buffering 37%
main debug: Buffering 37%
main debug: Buffering 37%
main debug: Buffering 37%
main debug: Buffering 40%
main debug: Buffering 41%
main debug: Buffering 41%
main debug: Buffering 41%
main debug: Buffering 41%
main debug: Buffering 44%
main debug: Buffering 44%
main debug: Buffering 44%
main debug: Buffering 44%
main debug: Buffering 47%
main debug: Buffering 47%
main debug: Buffering 47%
main debug: Buffering 47%
main debug: Buffering 50%
main debug: Buffering 50%
main debug: Buffering 50%
main debug: Buffering 50%
main debug: Buffering 53%
main debug: Buffering 53%
main debug: Buffering 53%
main debug: Buffering 53%
main debug: Buffering 56%
main debug: Buffering 56%
main debug: Buffering 56%
main debug: Buffering 56%
main debug: Buffering 59%
main debug: Buffering 60%
main debug: Buffering 60%
main debug: Buffering 60%
main debug: Buffering 62%
main debug: Buffering 63%
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main debug: Buffering 72%
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main debug: Stream buffering done (2555 ms in 8 ms)
main debug: Decoder buffering done in 0 ms
main warning: PTS is out of range (-30976), dropping buffer
main warning: audio output out of sync, adjusting dates (-41035 us)
main warning: not synchronized (-41035 us), resampling
main warning: buffer too early (-41668), down-sampling
main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 2585 ms)
main error: ES_OUT_RESET_PCR called
main debug: Buffering 0%
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main debug: End of audio preroll
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main debug: Stream buffering done (2625 ms in 9 ms)
main debug: Decoder buffering done in 0 ms
main warning: PTS is out of range (-22957), dropping buffer
mpgatofixed32 debug: libmad error: bad main_data_begin pointer
main warning: PTS is out of range (-2601), dropping buffer
main warning: PTS is out of range (-28474), dropping buffer
mpgatofixed32 debug: libmad error: bad main_data_begin pointer
main warning: buffer too early (-52143), down-sampling
main warning: resampling stopped after 9522989 usec (drift: -378)
main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 2634 ms)
main error: ES_OUT_RESET_PCR called
main debug: Buffering 0%
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main debug: End of audio preroll
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main debug: Stream buffering done (2639 ms in 14 ms)
main debug: Decoder buffering done in 0 ms
main warning: PTS is out of range (-9976), dropping buffer
main warning: PTS is out of range (-35934), dropping buffer
mpgatofixed32 debug: libmad error: bad main_data_begin pointer
main warning: audio output out of sync, adjusting dates (-41417 us)
main warning: not synchronized (-41417 us), resampling
main warning: buffer too early (-41111), down-sampling
main warning: resampling stopped after 10109001 usec (drift: 270)
main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 2640 ms)
main error: ES_OUT_RESET_PCR called
main debug: Buffering 0%
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main debug: End of audio preroll
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main debug: Stream buffering done (2717 ms in 10 ms)
main debug: Decoder buffering done in 0 ms
main warning: PTS is out of range (-10976), dropping buffer
main warning: PTS is out of range (-36928), dropping buffer
mpgatofixed32 debug: libmad error: bad main_data_begin pointer
main warning: audio output out of sync, adjusting dates (-41245 us)
main warning: not synchronized (-41245 us), resampling
main warning: buffer too early (-40939), down-sampling
main warning: resampling stopped after 12041437 usec (drift: -997)
main debug: EOF reached
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: waiting decoder fifos to empty
main debug: picture might be displayed late (missing 1 ms)
main debug: finished input
main debug: removing module "avcodec"
avcodec debug: ffmpeg codec (On2's VP6.2 Video (Flash)) stopped
main debug: killing decoder fourcc `VP6F', 0 PES in FIFO
main debug: saving a free vout
macosx debug: releasing sleep blocker (300)
main debug: reusing provided vout
main debug: removing module "mpeg_audio"
main debug: killing decoder fourcc `mpga', 0 PES in FIFO
main debug: removing module "mpgatofixed32"
main debug: removing module "scaletempo"
main debug: removing module "ugly_resampler"
main debug: removing module "auhal"
main debug: removing module "float32_mixer"
main debug: releasing audio output
main debug: removing module "avcodec"
main debug: removing module "stream_filter_record"
main debug: removing module "filesystem"
main debug: Program doesn't contain anymore ES
main debug: dead input
main debug: changing item without a request (current 0/1)
main debug: nothing to play
main debug: destroying useless vout
main debug: removing module "vout_macosx"
main debug: removing module "freetype"
main debug: removing module "yuvp"
main debug: removing module "swscale"



Thanks

baker29
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 20 May 2013 03:53

Is there something else you need me to do?

Jean-Baptiste Kempf
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby Jean-Baptiste Kempf » 20 May 2013 18:17

It's like it has a hard time accessing the file in time...
Jean-Baptiste Kempf
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If you want an answer to your question, just be specific and precise. Don't use Private Messages.

baker29
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 23 May 2013 01:40

So is there something that needs to be fixed or is this just an issue with my MacBook, the Apple stores have said that my MacBook if good and working properly. So therefore they think there is something wrong with VLC. I would just like my laptop to work as it should. Is there something else you need from me?

Thanks

reservephilipp
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby reservephilipp » 23 May 2013 11:36

I too have this problem, with 2.0.6. I have tried to reset setting, completly uninstall VLC (with AppCleaner) and download it again, i have also tried the latest nightly build (vlc-2.0.7-x86_64-20130519-0319). No change, still clipping. Then i tried to downgrade, first 2.0.5, 2.0.4, then a jump to 2.0.1, where the problem stopped. But then just for fun back to 2.0.6, an skipping is back. Then i tried 2.0.3 and no problem. So in my case there is a problem between 2.0.4 and 2.0.3.

But i must say im a little unsure if this is VLC or a system thing. Because i know 100% that 2.0.5 did work at some point.

But cannot remember when i upgraded my OS (to 10.8.3), probably as soon as it came out. If it was before or after skipping started, i have no idea.

I have a Mac Mini 2011

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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby reservephilipp » 23 May 2013 11:42

Update: Seems to be gone in vlc-2.1.0-x86_64-20130523-0137

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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby fkuehne » 26 May 2013 23:57

Could you please try this build? This is the binary I intend to release as VLC 2.0.7 for Mac.. ;)
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby Night » 03 Jun 2013 00:48

For me, 2.1.0 doesn't solve the same issue (see also topic viewtopic.php?f=12&t=108920 )
Intel iMac 3.4GHz i7, 27", NVIDIA GeForce GTX 680MX 2048 MB, 8GB memory, Fusion drive, OSX 10.8.4, VLC 2.0.7

baker29
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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 28 Jun 2013 06:37

Hi Felix Paul Kuhne,

2.0.7 didn't fix the issue

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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz

Postby baker29 » 12 Jul 2013 01:00

Hi VLC team,

Upon more playing with my laptop I tried playing files from a usb and they seemed to play smoother than from the desktop. I again took my laptop back to the "ever so helpful people" at Apple and they have now worked out that my Hard drive and Hard drive cable were faulty. It took 4 Apple Geniuses to work it out, not to mention obviously 4 trips to the Apple store, many hours of research, phone calls, emails etc. I am very sorry to have wasted your time. I did wait until Apple had told me my machine was fine before contacting you. As I originally thought there was a fault with my machine. Though obviously these Geniuses are not exactly perfect. I'm again really sorry to have wasted your time. But at least after a year of dealing with all this my laptop is working as it SHOULD HAVE out of the box. Really great way to spend $1600. Would really recommend Apple, well to people who annoy me.

Thanks for your assistance VLC team.

Michael Baker

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Re: Stuttering playback MacBook Pro 13Inch Mid 2012, 2.9 GHz i7

Postby mculver » 04 Sep 2019 22:36

I may be getting this or a similar bug. Macbook Pro 2012 running El capitan. No plans to upgrade because of aged hardware. Whether I do an Open->File in VLC or click on a file in Finder doesn't matter, it does the same thing: it takes several seconds to display the video window all the wile the playback shows progress. The video starts several seconds into the video and there is no way to display those first few seconds. VLC version 3.0.8. Still a bug. Please fix, it makes VLC unusable.


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