4K on MacBook Pro (Retina, 13-inch, Early 2015)

macOS specific usage questions
ehi
New Cone
New Cone
Posts: 2
Joined: 07 Jul 2019 06:43

4K on MacBook Pro (Retina, 13-inch, Early 2015)

Postby ehi » 07 Jul 2019 07:00

Hi there,

Attempted to run and set as per another thread here (https://forum.videolan.org/viewtopic.php?f=12&t=141904&p=493334#p493334) but still get really terrible performance!

file is on SSD and when I set all the settings as per that thread (see above) the VLC will not even open the file.

Any suggestions as to where I've gone wrong?

Any help would be appreciated.

Thanks!

unidan
Developer
Developer
Posts: 1493
Joined: 25 Mar 2018 01:00

Re: 4K on MacBook Pro (Retina, 13-inch, Early 2015)

Postby unidan » 08 Jul 2019 16:55

Hi, do you have logs ?
To help you, we need messages, to completely understand what your problems is.
To fix this, please be sure before you start the playback to:
  1. Open: Tools -> Messages.
  2. Set Verbosity to 2
  3. Start playback to reproduce your issue
  4. Save text in a file or copy into clipboard
  5. Then paste the full resulting log here between [​code]and[​/code] (or use Pastebin.com if it's too long)
Also don't forget to name your Operating System and provide the VLC media player version.


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