Audio disappears at same position every time

macOS specific usage questions
gsgs
New Cone
New Cone
Posts: 2
Joined: 06 Oct 2013 22:19

Audio disappears at same position every time

Postby gsgs » 06 Oct 2013 23:05

I've been having nagging problems for quite some time now with audio playback in certain video files.
What happens is that audio will suddenly be cut off, just to return in ~2 seconds.
This happens at the exact same position in the video file every time and I've experienced this with numerous video files.
I've used the log and what I can see is this, which I'm guessing is related:

Code: Select all

main debug: using audio resampler module "ugly_resampler" main warning: playback way too early (-1829278): playing silence main debug: inserting 87805 zeroes
Note that this issue cannot be reproduced with other Media players.

Issue reproduced with 2.1.0, 2.1.1 (nightly) & 2.2.0 (nightly). Reset the logs through VLC and directly on filesystem multiple times to no avail.
OS: Mac OS X 10.7.5

Any ideas?
Thanks

fkuehne
Developer
Developer
Posts: 7264
Joined: 16 Mar 2004 19:37
VLC version: 0.4.6 - present
Operating System: Darwin
Location: Germany
Contact:

Re: Audio disappears at same position every time

Postby fkuehne » 07 Oct 2013 11:16

Can we have a sample file please? http://streams.videolan.org/upload - only we will have access to your upload, nobody else.
VideoLAN
Felix Paul Kühne
Medic. VLC developer for appleOS since before you were born.
Blog: https://www.feepk.net

gsgs
New Cone
New Cone
Posts: 2
Joined: 06 Oct 2013 22:19

Re: Audio disappears at same position every time

Postby gsgs » 20 Oct 2013 00:09

Can we have a sample file please? http://streams.videolan.org/upload - only we will have access to your upload, nobody else.
Hi, sorry about the late reply. I've successfully uploaded an example file and linked this forum post in the upload.

krypttic
New Cone
New Cone
Posts: 6
Joined: 28 Apr 2008 08:32

Re: Audio disappears at same position every time

Postby krypttic » 22 Oct 2013 06:53

This is happening with every .mkv file I play too. The audio will drop out for exactly 2 seconds while the video keeps playing. It does this about every 15 minutes or so. It is not associated with any particular part of the movie because the drop out will occur at different spots each time the same file is played.

I'm watching these clips on my TV via HDMI hooked up to my MacBook Pro, if that matters...

krypttic
New Cone
New Cone
Posts: 6
Joined: 28 Apr 2008 08:32

Re: Audio disappears at same position every time

Postby krypttic » 22 Oct 2013 06:54

BTW, I've tried the last two nightly builds and the issue persists. I'm also unable to wipe the preferences file with the tool in the "Goodies" folder, because the tool says it's corrupt.

mcgb
New Cone
New Cone
Posts: 3
Joined: 10 Nov 2013 18:00

Re: Audio disappears at same position every time

Postby mcgb » 10 Nov 2013 18:12

wanting to bump this feed; I'm a new macbook pro owner (using osx10.8.5 , 2.5ghz i5, 4gb ram, brand new) and have the same problem. Through hdmi the playback cuts sound (video stays ok) and audio drops out for around 2 seconds and happens every couple of minutes. All plays fine when selecting audio output to be on the macbook but through hdmi is bad. Have checked the cable, tried other files etc. Wondering if this is a known issue and if theres anything I can try/do? *I'm still getting used to the mac system so nothing too technical/ step by step if pos!!!

always used windows in the past and have to say, literally never had a problem with VLC and don´t particularly want to have to change but this issue makes playback through hdmi to tv (which is what I use most) almost impossible

hope for some help!! :)

mcgb
New Cone
New Cone
Posts: 3
Joined: 10 Nov 2013 18:00

Re: Audio disappears at same position every time

Postby mcgb » 10 Nov 2013 18:14

(also, I saw people have had trouble with mkv files- this was .mkv files that I was using, is there a problem with VLC/OSX/MKV?)

mcgb
New Cone
New Cone
Posts: 3
Joined: 10 Nov 2013 18:00

Re: Audio disappears at same position every time

Postby mcgb » 10 Nov 2013 18:28

Just downloaded "mac player" and it´s actually even worse!! audio and video cut outs. Hoping there's a quick fix for this!


Return to “VLC media player for macOS Troubleshooting”

Who is online

Users browsing this forum: Bing [Bot] and 11 guests