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Not receiving password reset email from code.videolan.org

Posted: 05 Jun 2022 13:03
by FrederickZh
I registered my trac.videolan.org account back in 2019, which I just realised has been migrated to code.videolan.org.

However I wasn't able to log into code.videolan.org using my trac.videolan.org credentials. So I tried resetting my password but I'm not receiving password reset emails either.

I'm positive that I've got the right email since I still have trac.videolan.org emails in my mailbox. (And I think I've got the correct password too as I'm using a password manager...)

My code.videolan.org account has the same username. I'd greatly appreciate it if someone can help me recover my account. Thank you.

Re: Not receiving password reset email from code.videolan.org

Posted: 01 Feb 2023 20:39
by Chupaka
Oh, I see, nobody cares? I have the same situation... https://forum.videolan.org/viewtopic.php?f=10&t=161629

Re: Not receiving password reset email from code.videolan.org

Posted: 02 Feb 2023 09:21
by Lotesdelere
You can send an email to videolan at videolan.org about the account issue.

Or join the IRC channel for getting help about that:

Server: irc.libera.chat
Channel: #videolan