The VideoLAN Forums

HItchhiker - This was indirectly helpful. Resetting the preferences did not make a difference, which is as expected since the DVD played on the internal drive. That also indicated that the disc is not encrypted. I played it once from the Windows Explorer. Then I put it in the internal drive and it p...

Hitchhiker - both drive letters were correct at the time. I had an external drive connected as E: when I wrote down the error message, so the DVD drive was F:. I went back later to get the debug log and the external hard drive was not connected at that time. Sorry for the confusion.

A new external USB DVD drive works on some Windows 10 computers but not others. VLC 3.0.11 would not play a DVD with the new drive attached to a fairly new laptop with Windows 10 pro. It did work on an older laptop with Windows 10 enterprise version 17134. It did not work on a desktop with Windows 1...