The VideoLAN Forums

Why can't Im open MP4 videos

I am having a problem with MP4 videos I receive from a friend in NZ.I cannot play them on my PC and i do not know how to overcome this. I am 93yrs.old so any info must be simple and easy to do I am not PC Guru

I get frequent emails from a friend on NZ but the videos are all MP4 which i cannot open.Why

I get MP4 Videos from a friend in NZ but cannot open them,what is the solution.Simple words please I am 92.