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by Poldy
30 Oct 2015 23:54
Forum: VLC media player for Windows Troubleshooting
Topic: Title bugs, word pixel
Replies: 2
Views: 384

Re: Title bugs, word pixel

Hey DocWolf, We need some more information to help you. What VLC media player do you use? (If not our latest one VLC media player 2.2.1 and if not downloaded from our website - is there a reason?) What operating system do you use? What type of media data do you try to open? If you have the same prob...
by Poldy
08 Oct 2015 22:04
Forum: VLC media player for Windows Troubleshooting
Topic: Mp4 file plays on VLC 1.1.10 but not VLC 2.2.0
Replies: 12
Views: 4499

Re: Mp4 file plays on VLC 1.1.10 but not VLC 2.2.0

I opend a ticked (#15622) and moved the sample to http://streams.videolan.org/issues/15622/

not useful information for non developers, i'm sorry :)
by Poldy
08 Oct 2015 20:59
Forum: VLC for iOS, iPadOS and Apple TV
Topic: Clipping audio in 2.6.2
Replies: 9
Views: 1062

Re: Clipping audio in 2.6.2

I opened a ticked (#15619) and moved the sample to: http://streams.videolan.org/issues/15619/

This information is going to help our developers - for everybody else it's going to be useless ;)
by Poldy
08 Oct 2015 20:50
Forum: VLC media player for Windows Troubleshooting
Topic: [bug?!] no time length/ duration for mp4 & m4a file
Replies: 10
Views: 4030

Re: [bug?!] no time length/ duration for mp4 & m4a file

Just moved the sample for ticket #15318 to http://streams.videolan.org/issues/15318/ and saw this discussion, I'll ask the involved developers about the ticket.
by Poldy
01 Oct 2015 01:04
Forum: VLC media player for Windows Troubleshooting
Topic: audio stuttering and distortions
Replies: 1
Views: 465

Re: audio stuttering and distortions

Hi anburnazure,

what web browser are you using? do you know the format of the files have?

Regards,
Poldy
by Poldy
01 Oct 2015 00:44
Forum: VLC media player for Windows Troubleshooting
Topic: Remote SwitchOff/Command VLC Windows Client
Replies: 1
Views: 214

Re: Remote SwitchOff/Command VLC Windows Client

Hi anish, there are no support engineers. VLC media players developers have regular Jobs and care for the player during there free time this is why the player can be open source and free. Did you try the Wiki Link you received per mail? (https://wiki.videolan.org/VLC_HowTo/) (https://wiki.videolan.o...
by Poldy
26 Sep 2015 15:37
Forum: VLC media player for Windows Troubleshooting
Topic: Snapshots
Replies: 2
Views: 274

Re: Snapshots

Dear mst3k45, did you try to reset your preferences? (tools --> preferences --> reset preferences) If this does not help we need some more information: can you specify what you mean when you write 'does not longer work'? Is there no snapshot? or are the colors wrong? some information like this could...
by Poldy
26 Sep 2015 00:39
Forum: VLC media player for Windows Troubleshooting
Topic: video library for short film festival
Replies: 1
Views: 181

Re: video library for short film festival

Dear ifco,

this VLC media player Skin Editor might help you: http://www.videolan.org/vlc/skineditor.html , as long as you save the data on the computer or use an easily accessible network share.

Regards,
Poldy
by Poldy
17 Sep 2015 14:21
Forum: VLC media player for Windows Troubleshooting
Topic: VLC volume decreases when another application plays a sound
Replies: 4
Views: 2202

Re: VLC volume decreases when another application plays a sound

Dear UrsanTemplar,

those are different APIs that act in different ways to the computer system. Some are older and some new. Windows Multimedia Device Output is quite new and going to be the new standard. That is the reason why using this now fixes your problem.

Regards
Poldy
by Poldy
16 Sep 2015 12:23
Forum: VLC media player for Windows Troubleshooting
Topic: VLC volume decreases when another application plays a sound
Replies: 4
Views: 2202

Re: VLC volume decreases when another application plays a sound

Dear UrsanTemplar,

did you try to change the output module to "Windows Multimedia Device Output" (tools>audio>output module)?

Regards
Poldy
by Poldy
16 Sep 2015 12:11
Forum: VLC media player for Windows Troubleshooting
Topic: How to record a video with applied video effects?
Replies: 2
Views: 319

Re: How to record a video with applied video effects?

Dear sorin86,

I'm sorry, this is currently not supported in any easy and accessible way.
You can do a feature request about it in an other part of the forum: https://forum.videolan.org/viewforum.php?f=7

Regards
Poldy
by Poldy
16 Sep 2015 11:58
Forum: VLC media player for Windows Troubleshooting
Topic: Windows 10 DVD AutoPlay with VLC
Replies: 4
Views: 13024

Re: Windows 10 DVD AutoPlay with VLC

Dear computix, I tried to reproduce the problem with Windows 10 and VLC Media Player (v. 2.2.1), but it worked well. So far, I'm not able to reproduce the problem. Did you try to reset all settings in VLC? or the AutoPlay settings in Win 10? May be you have some more information or anything for us? ...
by Poldy
16 Sep 2015 11:44
Forum: VLC media player for Windows Troubleshooting
Topic: Windows 10 App Store Version instantly closes
Replies: 2
Views: 302

Re: Windows 10 App Store Version instantly closes

Dear iceandrews,

it should be solved with the next update.(Very soon!)
Would be great if wait for it and tell us, if you're still able to reproduce the crashes.

Thank You
Poldy
by Poldy
16 Sep 2015 11:24
Forum: VLC media player for Windows Troubleshooting
Topic: will not maximise
Replies: 2
Views: 170

Re: will not maximise

Dear kathishrews, we need some more Information to be able to help: with version of VLC do you use? (You'll find the number by starting your VLC: go to: 'help' and then: 'about'') Did you try to fix the Problem by updating you VLC or Windows? Did you use a second Screen or a Projector bevore? Maybe ...
by Poldy
15 Sep 2015 13:41
Forum: VLC media player for Windows Troubleshooting
Topic: Subtitile not shown on VLC 2.2.1
Replies: 1
Views: 227

Re: Subtitile not shown on VLC 2.2.1

Dear rinooet,

to help we need some more information like: which Windows Version do you use?

Regards
Poldy
by Poldy
15 Sep 2015 13:37
Forum: VLC media player for Windows Troubleshooting
Topic: VLC Crashes Sporadically
Replies: 3
Views: 417

Re: VLC Crashes Sporadically

Dear Lyniaer, there is no more direct way to contact VLC than this forum. Please be a little bit patient with the answers, vacation time ;) Which windows version are you using? Did you try change the Video-Output from default/automatic to DirectX or OpenGL? (Tools -->Preferences -->Video-->output) R...
by Poldy
15 Sep 2015 13:15
Forum: VLC media player for Windows Troubleshooting
Topic: capture TV from firewire for DVD production?
Replies: 5
Views: 849

Re: capture TV from firewire for DVD production?

Dear arnold layne,

it would be great if you open a new topic about the missing indication in our feature request forum!

Thank You
Poldy
by Poldy
15 Sep 2015 13:02
Forum: General VLC media player Troubleshooting
Topic: Sync music
Replies: 1
Views: 222

Re: Sync music

Dear istruemph1,

we need more information to be able to help. What tablet do you use? Which operating system? How did you try to sync? Which VLC Version do you use?
Please open a new post in the forum of the operating system.

Thank You,
Poldy
by Poldy
15 Sep 2015 12:26
Forum: VLC media player for Windows Troubleshooting
Topic: Stream starts with green frames in version 2.2.1
Replies: 6
Views: 520

Re: Stream starts with green frames in version 2.2.1

Hallo there,

We modified the MP4 demuxer for 2.2, maybe in the bad way. Could you try a 3.0 nightly build to see if the issue persists?

Regards Poldy
by Poldy
15 Sep 2015 12:18
Forum: VLC media player for Windows Troubleshooting
Topic: VLC and MXLight
Replies: 1
Views: 251

Re: VLC and MXLight

Dear Rickard,

as far as I could figure out, the function (not loosing focus on the second screen) is currently not supported by VLC.

Regards Poldy
by Poldy
14 Sep 2015 16:54
Forum: VLC media player for Windows Troubleshooting
Topic: Graphics tablets
Replies: 1
Views: 170

Re: Graphics tablets

Hey oblivion,

at this point we can't figure out if you're having a VLC or driver Problem. Please give us further information: Which tablet do you use? Which VLC-Version? etc.

Best Regards
Poldy

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