No VLC Video Image

[brucekrymow]

Using VLC 1.1.11 w/ 32 bit Windows 7 Home Premium.

Playing any video file provides audio but no video.

I found that if I go to the menu > 'Video' > 'Video Track' > select 'Disable', then go back and 'Video' > 'Video Track' > re-select 'Track 1', then the video will display.

Have tried changing video output to OpenGL, deleting cache & preferences, reinstalling, reset preferences, but all with no change in results.

It used to just play correctly with a previous version of VLC, but trying older versions are having the same results as current 1.1.11 version.

FWIW, I also noted that when starting VLC, Windows says the scheme must change to Windows 7 Basic as color scheme is not compatible w/ VLC. That is new, too.

What are the settings or secret to get it to play correctly without having to disable & re-enable the video each time in version 1.1.11?

[brucekrymow]

Found by trial & error... fixed the issue:

From the menu > 'Tools' > 'Preferences' > 'Video' > 'Output' > switched setting to 'Windows GDI video output' > press 'Save' button.

[VLC_help]

If you want to debug more, then Tools -> Messages (set Verbosity to 2). Now open the video and message log will complain.

[brucekrymow]

Then what?

[VLC_help]

You can copy the messages here (or to pastebin and give the link) so someone could say what the issue is with other modules. (in case you want to know it)

[brucekrymow]

'Windows GDI video output' is very poor quality.

Put back to OpenGL, > no picture, just sound. Now if I go to the menu > 'Video' > 'Video Track' > select 'Disable', then go back and 'Video' > 'Video Track' > re-select 'Track 1', VLC crashes. Then an error comes up when restarting VLC to send bug report to VLC developer team > Yes > error indicating saying "FTP error connecting, thanks for help anyway".

Tools > Messages > Verbosity = 2:

main debug: auto hidding mouse
main debug: auto hidding mouse
main warning: resampling stopped after 11552000 usec (drift: 292)
main warning: late picture skipped (48000 > -33139)
main warning: late picture skipped (6000 > -33139)
main warning: late picture skipped (-35000 > -35104)
main warning: late picture skipped (10000 > -29029)
main debug: auto hidding mouse
main debug: auto hidding mouse
main warning: late picture skipped (29000 > -70802)
main warning: late picture skipped (71000 > -70802)
main warning: late picture skipped (-54000 > -70802)
main warning: late picture skipped (-13000 > -70802)
main warning: late picture skipped (-57000 > -68851)
main debug: auto hidding mouse
main warning: late picture skipped (-12000 > -56054)
main warning: late picture skipped (29000 > -56054)
main warning: late picture skipped (-54000 > -56054)
main debug: auto hidding mouse
main warning: late picture skipped (-20000 > -44588)
main debug: auto hidding mouse
main warning: late picture skipped (-41000 > -41132)
main warning: late picture skipped (-28000 > -53814)
main warning: late picture skipped (14000 > -53814)
main debug: auto hidding mouse
main warning: late picture skipped (-32000 > -33360)
main warning: late picture skipped (-36000 > -40418)
main warning: late picture skipped (13000 > -55535)
main warning: late picture skipped (-29000 > -55535)
main debug: auto hidding mouse
main warning: late picture skipped (-28000 > -44267)
main warning: late picture skipped (0 > -59900)
main warning: late picture skipped (-42000 > -59900)
main warning: late picture skipped (-12000 > -33021)
main warning: late picture skipped (2000 > -31984)

[VLC_help]

Did you reset VLC settings by removing %appdata%\vlc folder?

Have you updated the display adapter drivers?

[brucekrymow]

1) Did you reset VLC settings by removing %appdata%\vlc folder?
>> Yes.

2) Have you updated the display adapter drivers?
>> Update via Win 7 Device Manager indicated driver software for my device is up to date.

[VLC_help]

Update via Win 7 Device Manager indicated driver software for my device is up to date.

Windows unfortunately doesn't know which drivers are REALLY up to date.

[brucekrymow]

What might be the best way to determine which drivers are really up to date?

[VLC_help]

With display adapters, you can check from their control panel about the version info. And then check from NVIDIA, ATI/AMD, Intel ... what is the latest driver version.

[brucekrymow]

This is Dell Vostro 1500 notebook - appears the video is integrated on board.

[VLC_help]

Tool called GPU-Z will reveal what adapter is in use. According to the Dell, those are shipped with both NVIDIA and Intel display adapters
http://www.dell.com/us/en/bpi/notebooks ... 1500&s=bpi

[brucekrymow]

GPU-Z indicates it is using "Mobile Intel(R) 965 Express Chipset Family", GPU = "GM965", Driver Version = "igdumdx32 8.15.10.1930 / Win 7"

[Paul Regan]

As I just had exactly the same problem and fixed it I thought I'd register and post.

It wasn't version specific (I horde older versions) and they all behaved in the same way.

Opening VLC was fine, but as soon as you opened a video file, or double clicked an associated file type windows (7 x32) would flip to basic mode and vlc would play audio only with a black screen. No amount of preference changes resolved it.

Fix : Shut some apps, in my case Chrome was hogging all the RAM and I was >70% used. Releasing some system resources fixed VLC. So not directly a VLC issue.

Hope that helps some people. The problem seems to have been around a while ..

[VLC_help]

Paul Regan: High RAM usage shouldn't disable Aero in any situation. Buggy device driver or applications that use certain DirectDraw command can do that.

brucekrymow: unfortunately Intel hasn't updated the driver of Mobile Intel® 965 Express Chipset Family since 2009 so this issue is most likely unfixable.