Video freezes, sounds continue

Microsoft Windows specific usage questions
Forum rules
Please post only Windows specific questions in this forum category. If you don't know where to post, please read the different forums' rules. Thanks.
Teague
Blank Cone
Blank Cone
Posts: 15
Joined: 10 Mar 2017 03:28

Video freezes, sounds continue

Postby Teague » 25 Apr 2017 03:11

Hello,

Every mediaplayer i use the video freezes but sound continues

Intel Core i5 7600 / 3.5GHz
MSI Z270 KRAIT GAMING
Corsair Vengeance LPX 16GB 3000MHz DDR4
Samsung 750 EVO 250 GB (SSD
Seagate Barracuda 1 TB
Nvidia GeForce GTX 1070 (8GB)

Did chkdsk :F /f ( on F its the 1tb hd, and there is where the movies are safed on ), but without any succes

Thank you for the time

Lotesdelere
Cone Master
Cone Master
Posts: 10034
Joined: 08 Sep 2006 04:39
Location: Europe

Re: Video freezes, sounds continue

Postby Lotesdelere » 25 Apr 2017 11:32

If it happens with any video then check your computer latency:
https://www.sweetwater.com/sweetcare/ar ... cy-issues/

Teague
Blank Cone
Blank Cone
Posts: 15
Joined: 10 Mar 2017 03:28

Re: Video freezes, sounds continue

Postby Teague » 25 Apr 2017 19:26

"Many audio problems on a computer can be caused by DPC latency"

Is it also for video because they only saying it that it is for audio?

Teague
Blank Cone
Blank Cone
Posts: 15
Joined: 10 Mar 2017 03:28

Re: Video freezes, sounds continue

Postby Teague » 28 Jun 2017 03:03

Latency mom says,

"Your system appears to be suitable for handling real-time audio and other tasks without dropouts."

But I maybe know what the problem is, when I don't touch my PC for a while, while I'm watching a movie or show, it will freeze and sound continues, but when i play a movie in the background and do other things on my PC, then the movie will just continue.

Does someone know the fix for that problem maybe?

Ty for the read and help.

VLCwin7User
Blank Cone
Blank Cone
Posts: 62
Joined: 09 May 2015 06:44

Re: Video freezes, sounds continue

Postby VLCwin7User » 28 Jun 2017 06:21

I didn't see the version of Windows here, but in modern windows, a task can kick off when the system senses that the system is idle. In my case, the computer was bricked, and couldn't be restarted, but system restore took me back to where I could boot up.

So what I did was bring up task manager and where there is the running process details, make sure the command line column is available to view.
Then run a movie our your separate screen if you have one, or in a small window while you have task manager in view also and don't touch the computer for a while. It is 5 minutes when my Win 8.1 computer kicks off idle tasks.

In my case, I found that rundll32.exe was running followed by the name of a dll file. The dll file was the culprit. I searched on the name and found the corresponding task and disabled it.

Not all tasks will use the rundll32.exe, so it could be some other process running. But is is the Task Scheduler that kicks off tasks when the computer is idle. The way I found it was watching the Task Manager until I saw the process. But in the case of freezing video, I have no idea what process would kick off that results in frozen video.


Return to “VLC media player for Windows Troubleshooting”

Who is online

Users browsing this forum: No registered users and 51 guests