MKV files audio problem

macOS specific usage questions
Ociple
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MKV files audio problem

Postby Ociple » 08 Aug 2016 01:39

In some mkv files, the video without problems but the audio only noise.
However the same files works with Blu-ray player
Poe what?

Thank you

ajmas
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VLC version: 3.0.x
Operating System: MacOS X
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Re: MKV files audio problem

Postby ajmas » 09 Aug 2016 20:42

Are you listening to the audio via headphones, the Mac's speakers or via something other method? Is this limited to your Mac only? What audio codec (window -> media information... -> codec details) is being used for the MKVs that have an issue?

Additionally, what VLC version, MacOS X version, Mac model?
Providing logs, messages, configuration info (VLC, OS, Hardware) and a clear explanation of the issue always helps the problem solvers help you, even if they don't end up solving the issue. Just think what you would need if you were solving someone else's problem. Additional: Always looking for eager and capable MacOS X developers to join the VLC team - for more information see here.

Ociple
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Re: MKV files audio problem

Postby Ociple » 09 Aug 2016 20:51

Via Mac's speakers.
I don't try in others, only in Mac, but in Mac with Blu-ray player i have no problem.
Audio codec, i don´t know because now i am in the office. Later i will tell you

Thanks

Ociple
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Re: MKV files audio problem

Postby Ociple » 10 Aug 2016 19:01

VLC Version : 2.2.4 Weatherwax (Intel 64bit)
MacOS X version : OS X El Capitan (Version 10.11.6)
Mac Model : Imac (27-inch, Late 2012)
Procesador 3,4 GHz Intel Core i7
Memoria 32 GB 1600 MHz DDR3
Gráficos NVIDIA GeForce GTX 680MX 2048 MB

Thanks


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