Hi!
I'm new to Mac, so I have a stupid question. When I clicked 'download' on the web site, an icon popped into my downloads on the desktop toolbar, however when I tried to open the file I found that it appeared in the list as a dimmed icon with an 'x' in the top-left corner. Trying to click on the link to open the .dmg file yields no results, and one's only option is to cllick on the 'x' to delete the file from downloads. I've used VLC for so many years, and I've discovered that QuickTime doesn't possess the codecs required to play downloaded media. So sad! Please help!